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3. Accessing relevant information – Recap Week 9 10/9/2013
GATHERING INFORMATION FROM A SERVICE
GATHERING INFORMATION FROM A SERVICE
PamphletsInformation bookletsInformation videosWebsitesPolicy documents etc
3. Accessing relevant information – Week 10 17/9/2013
GATHERING INFORMATION FROM A SERVICE
https://www.google.com.au/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&sqi=2&ved=0CC0QuAIwAA&url=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D3SwNXQMoNps&ei=ILUvUoGXDoTpiAeu9oGQDQ&usg=AFQjCNH9vKdwSjTzpD5MxOysJfNZ4AVjIA&sig2=zXFj5YbBlCtLrgzt96LA3Q
Responding to messages appropriately...should we send a message like this?
Monty Python video “Message for you sir.”
GATHERING INFORMATION FROM A SERVICE
Responding to messages appropriately Types of messages Written messages Verbal messages Messages reaching the desired personProviding appropriate referrals
GATHERING INFORMATION FROM A SERVICE
Responding to messages appropriately Types of messagesA variety of methods of transferring and receiving messages exist.These include verbal, visual and written forms.
