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This presentation covers: * very simple explanations of what 'cloud computing' is. * some specific examples and uses. * its advantages and disadvantages. * questions for you to ask when considering it. * results of a survey of businesses on the 'cloud'.
Citation preview
The ‘cloud’ – is there a ‘silver
lining’?
Welcome!
CLASS Trainingwww.classtraining.co
m.auPhone (02) 6041 2711
Mark Mannering1
2
Summary:
1. What is ‘Cloud Computing’ ?
2. Specific Examples & Uses
3. Advantages & Disadvantages
4. Questions to Consider
5. Finally
Appendix: KPMG 2010 Survey Results
4
Brief description (A):
Firstly, it’s a ‘buzz’ word;really, nothing new.
Cloud computing:“Using the Internet more widely to run applicationsand manage data that’sstored offsite.”
Normally, do all this through a web browser.
Can also do all this with mobile devices via apps or a browser.
(1) What is ‘Cloud’ Computing?
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Brief description (B):
You pay as you go, usually a monthly subscription.
Sometimes called ‘utility’ computing, like using utilities, electricity, phone, etc.
Three levels: Infrastructure as a Service (IaaS): provides storage
facilities for documents, files and data in general.
Software as a Service (SaaS): applications through a browser; no programs installed on your PC/laptop.
Platform as a Service (PaaS): basically, the operating system in the cloud; can be used by any device, PC/laptop, tablet, smartphone, etc.
(1) What is ‘Cloud’ Computing?
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‘Cloud’ Modals:
There are four (4) primary cloud modals available based on business size, type, etc: Private cloud: Operated solely for a single
organisation; hosted internally or externally.
Community cloud: Shared among a number of connected organizations; supports a specific community having similar requirements.
Public cloud: Owned and operated by third party; available on a commercial basis by cloud service provider.
Hybrid cloud: Combination of two (2) or more of the above cloud modals.
(1) What is ‘Cloud’ Computing?
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(History) 1st — Peer-to-Peer Network:
Data Docs Email Apps Periphals
Data Docs Email Apps Periphals
Data Docs Email Apps Periphals
(1) What is ‘Cloud’ Computing?
(History) 2nd — Client / Server Network:
Data Docs Email Apps Periphals
Data Docs Email Apps Periphals
(1) What is ‘Cloud’ Computing?
(History) 3rd — Cloud Computing (A)
Periphals
Periphals
Data Docs Email
Data Docs Email Apps Periphals
Apps
Apps
(1) What is ‘Cloud’ Computing?
(History) 4th — Cloud Computing (B)
Periphals
Periphals
(1) What is ‘Cloud’ Computing?
12
Hierarchy of Use:
Manage online info & Social media:
Full enterprise / business
management:
Manage sales, marketing, etc:
Manage accounts:
Create & share documents:
Store files:
Manage Email & Banking:
• Integrate systems• Minimise ‘doubling up’ of data
• Salesforce, Microsoft CRM• Maximiser, Xero ‘add-ons’
• Xero, MYOB, Freshbooks• QuickBooks, Netsuite
• Google Docs, Office 365, TeamLab
• Slideshare, Picasa, Flickr
• Dropbox, Google Drive• Microsoft SkyDrive, FileShare
• Your web site• Facebook, Twitter, LinkedIn
• Gmail, Hotmail, Yahoo, iCloud• Banks ‘live’ feed to accounts
apps
(2) Specific Examples & Uses
13
Google Drive / Docs:
1. Create/share draft documents in iPad…
2. Complete/share documents in PC/laptop.
Google(one log-in)
Docs
Create Google Docs
files- Documents
- Spreadsheets
- Presentations
ShareGoogle Docs files with
others
Drive
Store other files
(PDF, Word, Excel, pics, etc)
Sync all files on the move
(2) Specific Examples & Uses
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Result - Better Systems Integration:(2) Specific Examples & Uses
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Typical costings:
Service Approx Cost
Cloud Storage/Documents
Dropbox Basic: Free
Google Drive Basic: Free
Google Drive Business (Apps):
$5 per user per month
Microsoft SkyDrive: Free
Office 365 Small Business: $8 per user per month
Cloud Accounting
MYOB AccountRight Live: $39 per month
Xero Business Accounting: $49 per company-file per month
QuickBooks Online: $25 per month for 3 users
Cloud CRM
Microsoft CRM: $44 per user per month
Salesforce: $180 per user per month
(2) Specific Examples & Uses
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References:
Service Main URL
Cloud Storage/Documents
Dropbox: www.dropbox.com
Google Drive Basic: drive.google.com
Microsoft SkyDrive: www.skydrive.com
Office 365 Small Business: www.office365.com
Cloud Accounting
MYOB AccountRight Live: www.myob.com
Xero Business Accounting: www.xero.com
QuickBooks Online: quickbooks.intuit.com
Cloud CRM
Microsoft CRM: www.microsoft.com/crm
Salesforce: www.salesforce.com
(2) Specific Examples & Uses
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Advantages: Lower ownership cost; hardware and
software. Easier scalability; more advanced features
canbe added.
Less infrastructure; less need to update hardware.
Mobility; easy access from almost any device. Better use of personnel; better redirect and
focus on more important tasks. Easier management and sharing of data
and information. There’s some familiarity; we’ve all been
doing some cloud computing anyway. Better integration of systems; less
‘doubling up’ of data management.
(3) Advantages & Disadvantages
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Disadvantages:
Unreliable Internet; good speeds and constant connection required.
Unreliable security & confidentiality; might be accessed by unauthorised personnel.
Unpredicted/hidden costs; not fully revealed by provider.
Lack of risk and guarantee; service might not be maintained or might ‘go down’.
Lack of backups; might not be easily available.
Difficult to migrate old systems; might be prohibitive.
Extensive training; might be required.
Barriers; No ownership, personnel resist change.
(3) Advantages & Disadvantages
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Business Issues:
1. Is it relevant for your business? Mobile workforce?
2. Can old data be transferred easily to cloud system?
3. Is speed and reliability of your internet suitable?
4. Will you require training?
5. What are your long-term plans?
6. Can you easily port data if not happy with service?
7. Can you do a ‘trial’?
8. What is your return-on-investment?
9. Can COULD turn into CLOUD ???
10. It will require a paradigm shift !!!!
11. Many more…
(4) Questions to Consider
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What else?:
The ‘cloud’ won’t go away.
Might be ‘forced’ into it, indirecly at least.
It’s not for all businesses/organisations.
Weigh up ‘pros’ and ‘cons’.
Please, please, please: Determine your business goals/outcomes first, then work out best vehicle; not the other way around.
Ask reputable providers; talk to others already using it.
(5) Finally
Appendix:Results of Survey
(Amended from2010 KPMG Survey:
Over 100 organisations surveyed, from 10 - 5,000 personnel)
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Timeframe:Results of Survey
45%
13%
19%
15%
8%
When Do You Plan to Use It?
Using it now
Within 12 months
Long-term (> 12 months)
Maybe - we have insufficient knowledge
No Intention
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Uses:Results of Survey
1. Application hosting
2. Data storage
3. Email and messaging
4. CRM
5. Business specific
6. Finance and ERP
7. Desktop/Office software
0% 5% 10% 15% 20% 25% 30% 35% 40%
What Are You Using Cloud Computing For?
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Benefits:Results of Survey
1. More flexibility
2. Cost savings
3. Better scalability
4. Complexity reduction
5. Core business focus
6. Collaboration
7. Better functionality
8. Improved security
0% 10% 20% 30% 40% 50% 60% 70% 80%
What are the Benefits?
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Concerns:Results of Survey
1. Security issues
2. Legal issues
3. Compliance issues
4. Privacy issues
5. Integration issues
6. Insecure availability
7. Vendor lock-in
8. Insuff financial benefits
9. lack of performance
10. Lack of functionalities
11. Immature technology
0% 10% 20% 30% 40% 50% 60% 70% 80%
What Concerns Do You Have?
The ‘cloud’ – is there a ‘silver
lining’?
Thank you!
CLASS Trainingwww.classtraining.co
m.auPhone (02) 6041 2711
Mark Mannering
linkedin.com/in/markmannering
facebook.com/classtraining
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