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Women and Technology Elizabeth Lane Lawley Director, Lab for Social Computing Rochester Institute of Technology Rochester, NY, USA http://www.it.rit.edu/~ell/

Woibex - Women and Technology

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Keynote presented at the 7th Woibex Women in Business Conference in Dubai, UAE, in March 2005.

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Page 1: Woibex - Women and Technology

Women and Technology

Elizabeth Lane Lawley

Director, Lab for Social Computing

Rochester Institute of Technology

Rochester, NY, USA

http://www.it.rit.edu/~ell/

Page 2: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Gender Breakdown for IT Workers with College Degrees

33% 29% 28% 26%

67% 71% 72% 74%

1990 1995 2000 2001

MenWomen

Source: US Bureau of the Census, Population Survey

Page 3: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Women and Education

''When I started in 1972,'' she said, ''there were three girls in calculus out of a senior class of about 50. Now there are three sections of Advanced Placement calculus, in a class about the same size -- in other words, about 75 percent of the senior class. This would not have happened if we had bought into the reigning mantra of the time, which was, 'Boys are naturally interested in mathematics; let them do it. Girls are more talented in literature and history; why ask them to change?' '’

-Ann Pollina, principal of a girls’ high school

NYT “Where the Girls Aren’t” Jan 2003

Page 4: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

IT Workforce Statistics (ITAA)

72%

57%

69%

40%

15%

28%

43%

31%

60%

85%

0% 50% 100%

Computer Systems Analysts &Scientists

Operations & SystemsResearchers & Analysts

Computer Programmers

Computer Operators

Data Entry

WomenMen

Page 5: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Women and Technology

“.... One wonders how many ideas that could have been contributed by female talent will never surface to enrich academic computer science. More broadly, what are the repercussions to our increasingly computer-oriented society if women – more than half the population and workforce—are not as prepared in this discipline as are men?”

-Karen Frenkel

Page 6: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Mari Matsunaga QuickTime™ and aTIFF (Uncompressed) decompressorare needed to see this picture.

She knew nothing about Internet technology, but she did know consumers - especially women in their twenties, who were identified early on as a key market. [She] made sure the service had features they'd like - shopping sites, horoscopes, […] easy email capability

Page 7: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Meg WhitmanQuickTime™ and a

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As wonderful as [their] business model may be, that didn't guarantee a viable business. [She] made the model work. She paid attention to […] community, allowing it to help guide the site and develop innovations like customized online storefronts. The […] brand kept customers loyal.

-Salon.com, Nov. 2001

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Page 8: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

QuickTime™ and aTIFF (Uncompressed) decompressor

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Mena Trott

“The thing is, I think one of the reasons that [our product] is so popular is because the product combines element from both Ben and me. And I don't know if it's a female-male combination or if it's just the combination of our personalities, and frankly it really doesn't matter.”

QuickTime™ and aTIFF (Uncompressed) decompressor

are needed to see this picture.

Page 9: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

21st Century Technology

20th Century Technology Productivity Software Internet as Broadcast Medium “The Death of Distance”

21st Century Technology “Software as Service” Internet as Social Medium Location-Based Services

Page 10: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Software as Service

Applications hosted by a service provider, but used by your company

Examples Basecamp Project Management Marqui Communication Management Skype Internet Telephony

Page 11: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Basecamp Project Management

Page 12: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Marqui CMS

Page 13: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Skype Communication

Use your computer as a telephone Calling US, Europe < .02€ per minute Calling another computer - free!

Page 14: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

The Importance of Networking

What kind of networking makes you most successful in business? Wireless networks? Cellular networks? Internet-connected networks?

No. Human networks!

Page 15: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Social Computing

The use of computing tools to support, extend, or derive added value from social activity—including (but not limited to) weblogs, instant messaging, music and photo sharing, mailing lists and message boards, and online social and business networking tools.

Page 16: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

2004: Year of the Blog

Page 17: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Weblogs in Business

Gives companies a human face Increases visibility and branding

(for companies and employees) Provides informal avenues for communication

with customers Builds connections with potential and current

customers

Page 18: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Case Study: Robert Scoble

Page 19: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Corporate Weblogs

Employee Weblogs Sanctioned and supported Unsanctioned and unsupported

Executive Weblogs Jonathan Schwartz (Sun Microsystems) Mena Trott (Six Apart)

Page 20: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Microsoft Employee Weblogs

Page 21: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Sun Employee Weblogs

Page 22: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Sun President/COO Weblog

Page 23: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Six Apart President Weblog

Page 24: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Risks and Benefits

Pandora’s Box has been opened Benefits are significant Risks are unavoidable, but can be minimized

Work with employees rather than against them Create a culture of openness to help employees

and customers to trust your business

Page 25: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Watch Out for Wikis!

A web site that allows users to easily edit any page of the site.

Public wikis provide global input into reference sources

Private wikis support collaborative work and editing

Page 26: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Wikipedia Entry for Dubai

Page 27: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Editing the Wikipedia

Page 28: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Online Social Networking

Personal networking Orkut, Friendster, Match.com, etc

Business networking LinkedIn, Plaxo, etc

Location-based networking Meetup.com, Dodgeball, etc

Page 29: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

LinkedIn Connections

Page 30: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Meetup Groups

Page 31: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Dodgeball

Page 32: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

Social Computing as Feature Flickr photo sharing

http://www.flickr.com http://www.flickr.com/photos/liz/

del.icio.us bookmark sharing http://del.icio.us/ http://del.icio.us/mamamusings/

last.fm music playlist sharing http://www.last.fm/

Page 33: Woibex - Women and Technology

Elizabeth Lane Lawley • 7th Woibex Women in Business Conference • 8 March 2005 • Dubai, UAE

How Can You Benefit?

Monitor new technology developments Use online networking tools to build and

sustain your professional connections Leverage online tools to build brand identity

and trust Incorporate social components into your web

sites and online tools