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Participatory design and Development Research
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SummerPIT talk Pär-Ola Zander Aalborg University ICT4D
Who is Pär-Ola Zander? � eLearning Lab, Aalborg University � Sub-group ICT4D (Information Technology
for development) � http://www.ict4d.aau.dk � Main focus: Design & evaluation of ICT,
Education, Development � Group in formation � 10 current active members � Leader: POZ
Intervention Areas
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Cifuentes
Aim of the talk � Topic: The relationship between
Participatory design and Development Research � What is known? � Unexplored areas
� Why? ICT4D popularity, upcoming PDC in Namibia
Participatory Design � The Scandinavian tradition, starting with
NJMF, DUE, DEMOS… � Leading up to the Collective Resource
approach and cooperative design � Later becoming part of the larger
Participatory Design community � In short; a tradition with strategies,
methods and theories for PD
Development Research � Definition: Contested… � The Scholarly study of improving societies;
in particular with respect to those areas that are somehow relatively lagging behind
� Interdisciplinary field; Economists; sociologists; Aid; various technology disciplines (e.g. Agriculture) and more
� (Good introduction: Willis, 2005)
Development Research � Development in developed countries
(ICT4D examples: LeDantec & Edwards, 2008, Qvortrup, 1989)
� ICT4D: Will not survey history of this research field closely here � Note that ICT4D is equally a professional,
evidence-concerned community � (see Patra, 2009)
D for Development � Toyama (2010): Development = international development � Development or international Development?
� ”international” contains presuppositions that the community/action researcher is from a Western country
� Why is it ”international” to develop Bangladesh, but not Norway? � Global development may be less flawed � Is development always a wicked problem?
� Like software ”development”, sometimes it can denote quite mundane problems
� Toyama (2): Development as negatively defined: not interested in the ” the well-being of the relatively rich and powerful” � 1) Far away from common sense meaning of development � 2) Studies of making advantaged groups more happy/stimulate
economic growth are conceivable – but very seldom published � it is largely true for ICT4D! (it is the 4)
The relationship between PD and Development resarch - history � NJMF; DUE; DEMOS; PD did not start with the weak
but with a stakeholder on the rise � PD has dealt with the marginalised at least since the
80’ies � Participation in this region is not new
� The Ahmedabad project (Rice, 1958) � PRA (Participatory rural approach) � PAR (Participatory Action Research) � The reaction: Participation: the new tyranny? (Cooke &
Kothari, 2001) � The relationship has been studied before: Dearden &
Ritzi (2008); Ho et al (2009); Toyama (2010); Zander (2011)
Similarities (Toyama) � Methodological Overlap & techniques in
common � Qualitative work is respected � ”deep understanding” acknowledged � Design & Iterative prototyping
Interesting relationships between PD and DR � HCI4D – an established field?
� No established conference?
� Interpreted as a subfield of HCI and ICT4D, not development research (Winthers & Toyoma)
Similarities and ”deep” relationships � Capacity building (Dearden, 2008)
� Main research theme in development research and practice
� Collective Ressource Approach can be read similarly � The roles of national unions, local unions and
researchers � HCI as ”needs-based” HCI – In developing
countries, people’s needs are addressed to less extent (Toyama, 2010)
Techniques in common � Dearden & Rizvi (2009) – overviews of
techniques � modelling � walking � Workshops
� (Example: Chambers, 2002 as a handbook for running workshops generally)
Participation and hidden agendas? � Vigilant debate in development resarch
about ”participation: the new tyranny”? � Example: Is participation typically co-opted?
� Quasi-participation � Tool for elite? � This can be found in PD too; but DR has a rich
literature � The long-term perspective on participation:
Luther and reformation? (Henkel & Stirrat, 2001)
ICT4D conflicts � Toyama: HCI is criticized for generally
demonstrating happy users with benefits, but not development (increased literacy, GNI, etc.) � For PD: Stop when the alternative is formulated? � The difference in profession
� Practicality vs. Technical dazzle � Surprisingly, action research is not so common � Route to scale � ” HCI comprises a unique, complete theory of
problem solving” (Toyama, 2010) � With a relatively high degree of methodological
and philosophical rigour
Difference in Scale and Scope � Scope:
� PD: Open with regards to aims, researcher tool � Participatory development: Reached widespread
adoption � participation is often a practitioner tool, not resulting in
research � The first issue is the difference in scale and scope
between participatory design and participatory development. � Example: Kecataman Development Project � 85 Billion USD over last decade (Mansuri, World Bank,
2013) � Mass adoption by professionals is a fact � Participatory design (of content): Wikipedia
Research Method or double method? � My interpretation of PD:
� Inspired by Argyris (1985); no absolute tool division between researchers and professionals
� Not true for all fields; Compare with e.g. Conversation analysis
� In Development research � Mainly a practitioner tool � It is atypical to see use of PRA methods that
are later reported to research community
The issue of Control and ”outsourcing” � Claim: It is standard practice within PD to be in firm
control of each step that generates data � This is not so in e.g. Participatory Rural Appraisal (see
e.g. Narayanasamy, 2009) � Example: Persona Admin workshop � Local organiser tend to lead to decreased
procedural control � Interpreter facilitation favours ”methodological
minimalism” � Turbulence favours ”methodological minimalism” � This calls for decreased focus on PROCEDURE
� Alternative: Checklists? � Points of orientation?
Towards universal participation. � Cockton on ”domain tourism”
� What can ICT4D bring back? � Other cultures of participation?
� Nussbaum (2000, chapter 1): Universal values � Islam: Quran dictates deliberation � Zulu: Chief needed to convince counsellers � Hinduism & Buddhism: Deliberative institutions since 400 B.C. � Those institutions have their own shortcomings � My argument: We can learn about new forms of
participation through development research – or design praxis as a striving towards participation
� Context still matters
Literature References (in no particular order) Zander, P.-O., Georgsen, M., & Nyvang, T. (2011). Scandinavian Participatory Design - Beyond Design, Beyond Scandinavia. Presented at the The Joint Nordic conference for the Nordic Development Research Associations, Copenhagen. Retrieved from http://fau.dk/httpdocs/NC/Abstracts_and_papers/Papers/W9_paper_Zander_Georgsen_Nyvang.pdf Le Dantec, C. A., & Edwards, W. K. (2008). Designs on dignity: perceptions of technology among the homeless (p. 627). ACM Press. doi:10.1145/1357054.1357155 Willis, K. (2005). Theories and practices of development. London ; New York, NY: Routledge. Qvortrup, L. (1989). The Nordictelecottages: Community teleservice centres for rural regions. Telecommunications Policy, 13(1), 59–68. Patra, R., Pal, J., & Nedevschi, S. (2009). State of the union: where have we reached and where are we headed. In ICTD’09. Piscataway. Toyama, K. (2010). Human–Computer Interaction and Global Development. Foundations and Trends® in Human–Computer Interaction, 4(1), 1–79. doi:10.1561/1100000021 Dearden, A., & Rizvi, H. (2008). Participatory IT design and participatory development: a comparative review. In Proceedings of the Tenth Anniversary Conference on Participatory Design 2008 (pp. 81–91). Indianapolis, IN, USA: Indiana University. Retrieved from http://dl.acm.org/citation.cfm?id=1795234.1795246 Henkel, H., Stirrat, R., Cooke, B., & Kothari, U. (n.d.). Participation as spiritual duty: Empowerment as secular subjection. In Participation: The new tyranny. Norfolk: Zed Books. Barron, P. (2011). Contesting development: participatory projects and local conflict dynamics in Indonesia. New Haven: Yale University Press.
Congratulations ICT4D! � ”One of the great strengths of both the
HCI and ICT4D communities is their capacity for reflection and self-critique.” (Toyama (MS research India), 2010, p. 23)