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Marketing to the new traveller in Asia Webcast August 29, 2012

Marketing to the new traveller in Asia

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Learn about how to target one of the most dynamic and connected travel regions in the world - Asia-Pacific.

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Page 1: Marketing to the new traveller in Asia

Marketing to the newtraveller in Asia

WebcastAugust 29, 2012

Page 2: Marketing to the new traveller in Asia

Kevin MayTnoozEditor & Co-moderator

Gene QuinnTnoozCEO & Producer

Siew Hoon YeohWeb In TravelFounder & Co-moderator

Page 3: Marketing to the new traveller in Asia

Welcome

Nino GruettkeITB AsiaExecutive Director

Page 4: Marketing to the new traveller in Asia

Emilie CoutonACCOR Asia PacificDirector, Hotel Solutions

Panelists

Mario JobbeCircos Brand KarmaCo-founder

Kei ShibataCo-founder & CEO Venture Republic

Page 5: Marketing to the new traveller in Asia

Poll no. 1

Page 6: Marketing to the new traveller in Asia

26% womenbusiness travellers

in Asia Pacific

THAILAND: 41%

AUSTRALIA: 33%

NEW ZEALAND: 33%

HONG KONG: 27%

SINGAPORE: 23%MALAYSIA: 22%

INDONESIA: 20%

CHINA: 16%

INDIA: 6%

2012 ACCOR Business Travel Research

% of women Business Travelers

Page 7: Marketing to the new traveller in Asia

1. Australia (24%)

2. China (23%)3. Singapore (22%)4. Thailand

(20%)5. Hong Kong

(16%)

An average of 7 trips taken mainly to…

2012 ACCOR Business Travel Research

% of women travelling to…

Page 8: Marketing to the new traveller in Asia

Women business travelers less likely to travel for

Sales purpose

2012 ACCOR Business Travel Research

Page 9: Marketing to the new traveller in Asia

Location & Safety:key differentiators when choosing an

hotel

2012 ACCOR Business Travel Research

Page 10: Marketing to the new traveller in Asia

Women Business travelers more likely to

book through OLTAs

2012 ACCOR Business Travel Research

Page 11: Marketing to the new traveller in Asia

Women business travelers booking online for

convenience, offers and overall picture of the hotel

2012 ACCOR Business Travel Research

Page 12: Marketing to the new traveller in Asia

56% of women business travelers post reviews online

2012 ACCOR Business Travel Research

Page 13: Marketing to the new traveller in Asia

When having a negative experience,

more likely to leave a comment card or a post

2012 ACCOR Business Travel Research

Page 14: Marketing to the new traveller in Asia

Poll no. 2

Page 15: Marketing to the new traveller in Asia

Tnooz-WIT-ITB Webcast - Aug. 29, 2012

"Marketing to the New Traveller in Asia”

Mobile and Japan

15 Copyright (c) 2012 Venture Republic, Inc. All Rights Reserved

Venture Republic Inc. Co-Founder & CEO

Kei Shibata

Page 16: Marketing to the new traveller in Asia

16

Japan - 1 out of 2 Searches is already from Mobile

Copyright (c) 2012 Venture Republic, Inc. All Rights Reserved

By Google Japan

Search Queries by Device (Jun 2012)

PC 51%Mobile 49%

(WAPs 12 / Smartphones 37)

Page 17: Marketing to the new traveller in Asia

17

Global 3G Penetrations: Japan : “95%”

Copyright (c) 2012 Venture Republic, Inc. All Rights ReservedBy Mary Meeker “INTERNET TRENDS” May 30,2012

Page 18: Marketing to the new traveller in Asia

18

Global Smartphone Penetrations

Copyright (c) 2012 Venture Republic, Inc. All Rights ReservedBy Seed Planning Jul 26,2012

USAUKGermanyFranceJapanChinaIndiaIndonesiaMalaysiaVietnamBrazilSouth Africa

The Forecast of World Smartphone Penetrations (2012→2016)

Page 19: Marketing to the new traveller in Asia

19 Copyright (c) 2012 Venture Republic, Inc. All Rights Reserved

% of Traffic through Mobile

By Kankokeizai News Jan 5,2012

Travel Business through Mobile – How Important It is Now?

% of Domestic Hotel Bookings via Mobile

Full Year 2011 As of July 2012

Page 20: Marketing to the new traveller in Asia

20

  Global Travel Consumptions (*)

(*) Includes transportation, accommodation, foods & drinks, souvenirs, and admission fees to attractions.

≒ USD 318.99 billionJapanCanada FinlandU.S.A

SwedenSwitzerland

GermanyNorway

U.K.Australia

FranceNew Zealand

AustriaSpain

ChinaIndia

Travel Consumptions(*) in 2009

USD/JPY 80.0 By Ministry of Land, Infrastructure,Transport and Tourism

★ 中国’ 13 見込み★ インド’ 13 見込

(USD 105.0billion)

(USD24.0 billion)★Estimated by PhoCusWright for 2013

Page 21: Marketing to the new traveller in Asia

21

Travel Market in Japan - 2012 : The Year 1 of LCC Revolution

The 3 New LCCs Launched.

Page 22: Marketing to the new traveller in Asia

22

LCC’s Impact on Japan – Enormous Opportunities Ahead

By CAPA, Peter Harbison “WIT Japan”

Japan

Japan

Japan

Japan

【 Toll Fees Per KM 】 by Japan Road Association

Page 23: Marketing to the new traveller in Asia

Poll no. 3

Page 24: Marketing to the new traveller in Asia

Pure Review Sites

eCommerce Sites

Blogs & BBS / Forums

Social Networks

The Social Media Landscape for Travel

Page 25: Marketing to the new traveller in Asia

Facebook: Top Countries in Asia

Source: Facebook; Stats as of 30 June 2012

Page 26: Marketing to the new traveller in Asia

Behind the Great Firewall: Weibo

Page 27: Marketing to the new traveller in Asia

Q & A

Page 28: Marketing to the new traveller in Asia

Thank you!

Page 29: Marketing to the new traveller in Asia

Thank you!

Send questions to Kevin May, [email protected]

Webcast replay and slide presentation available at www.tnooz.com

For WIT information, www.webintravel.com

For ITB Asia information, www.itb-asia.com