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Provide your guests the convenience of accessing information and services such as check-in, check-out, concierge and room service, directly on their mobile devices.
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Meet PRISCILLA
A mobile concierge you can place in the hands of your guests
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Your hotel is running at
HIGH OCCUPANCY. The phone at front desk has been ringing all day and there are guests waiting to be checked in.
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Say hello to PRISCILLA…
A mobile concierge who is here to help you optimise operational efficiency and give
your guests another reason to rave about your service levels.
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From the moment your guests make a reservation on your website, Priscilla’s role can begin.
Pre stay
Priscilla can…
check your guests in
inform them when their key is ready for collection
provide maps and directions to your hotel
provide weather information
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During stay
Priscilla can offer front desk services…
view bookings
view bill summary / check-out
extend stay
make an offer
lost & found
feedback
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During stay
Priscilla can offer guest services…
hotel information
housekeeping
restaurant booking
taxi booking
luggage collection
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During stay
Priscilla can help your guests find their way…
map & directions in native language
places to go
running tracks
way back to hotel
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During stay
Priscilla can help your guests order room service…
menu with images
customise order
daily / seasonal specials
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During stay
Priscilla can…
help your guests report maintenance issues
help you keep track of response time
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During stay
Priscilla can…
reward your guests with items from the mini bar or spa
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Post stay
Priscilla can…
gather guest feedback
facilitate lost & found
inform you once a guest checks out
enable you to prioritise which rooms housekeeping cleans first
inform you once a room is ready to be re-allocated
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Priscilla
Integrates with Passbook and PassWallet
Operates standalone or integrates with OPERA PMS
Extends the reach of your operations and guest services
Reduces costs by automating some functions
Works with any mobile platform
Builds loyalty
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Empower your guests to interact with you whenever and wherever they prefer.
Talk to us about PRISCILLA
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