avtex documents

Avtex Lync 2013 Event - Fargo
Documents Avtex Lync 2013 Event - Fargo
The new role of the marketer
Business The new role of the marketer
Engage 2013 - Trends in user experience
Design Engage 2013 - Trends in user experience
Engage 2013 - Using video to connect with customers and employees
Technology Engage 2013 - Using video to connect with customers and employees
Engage 2013 - Enterprise Social
Technology Engage 2013 - Enterprise Social
Engage 2013 - Designing a cx dashboard
Technology Engage 2013 - Designing a cx dashboard
Engage 2013 - Understanding the cx journey
Business Engage 2013 - Understanding the cx journey
Engage 2013 - Delivering customer care
Technology Engage 2013 - Delivering customer care
Leveraging CRM for Customer Experience Management
Technology Leveraging CRM for Customer Experience Management
Deploying a Voice of the Customer (VoC) Program
Technology Deploying a Voice of the Customer (VoC) Program
Engage 2013 - Interaction Process Automation
Technology Engage 2013 - Interaction Process Automation
Video in the Contact Center: A new point of intereaction
Technology Video in the Contact Center: A new point of intereaction
Using Speech IVR and analytics to communicate and serve your customers
Documents Using Speech IVR and analytics to communicate and serve your customers
Charting your path to the cloud
Technology Charting your path to the cloud
TechFuse 2013 - Break down the walls SharePoint 2013
Technology TechFuse 2013 - Break down the walls SharePoint 2013
Business Intelligence in the Contact Center
Documents Business Intelligence in the Contact Center
Selling the Value of a Customer Experience Strategy
Technology Selling the Value of a Customer Experience Strategy
Using Journey Maps to Optimize the Customer Experience
Technology Using Journey Maps to Optimize the Customer Experience
TechFuse 2012: SharePoint business applications at your fingertips
Technology TechFuse 2012: SharePoint business applications at your fingertips
Webinar - Interaction Dialer overview - Outbound dialing made even more powerful
Technology Webinar - Interaction Dialer overview - Outbound dialing made even more powerful
Economics of the cloud
Technology Economics of the cloud