dirk-shaw documents

Make social media a capability not a campaign:
Business Make social media a capability not a campaign:
Enhance business value thru word of mouth
Business Enhance business value thru word of mouth
Social Media Strategy: External
Business Social Media Strategy: External
Digital Experiences That Create Brand Advocates
Business Digital Experiences That Create Brand Advocates
Embrace social media to accelerate innovation in your organization:
Business Embrace social media to accelerate innovation in your organization:
Aligning customer expectations to business outcomes
Business Aligning customer expectations to business outcomes
Five Principles for Storytelling in a Multi-Screening World
Business Five Principles for Storytelling in a Multi-Screening World
Digital Experiences That Create Brand Advocates Slideshare
Business Digital Experiences That Create Brand Advocates Slideshare
What Ad Agencies want for Location Enhanced Advertising
Documents What Ad Agencies want for Location Enhanced Advertising
Customers are Checked in now what
Business Customers are Checked in now what
Customer Lifecycle Management
Business Customer Lifecycle Management
Move beyond social media metrics
Business Move beyond social media metrics
Turning Emotions Into Engagement
Business Turning Emotions Into Engagement
Trade_perspectives
Documents Trade_perspectives