Business Email Training

Bob Pritchettwww.bobpritchett.com

Otherwise you look like an idiot Grammers something you should do too

along with punctuation;

John, how are you?We need to address a few points. A) The trip b) the new account; (C) technical support. This will really help, sincerely, joe.

John,How are you?We need to address a few points:A) the tripB) the new accountC) technical supportThis will really help.Sincerely,Joe

Is your message really that important?

People don’t like to be screamed at

To: people who need to know or act on CC: people who ought to know but don’t

need to take any action BCC: to protect address privacy when

emailing a large group Assume your use of BCC may be revealed

Do reply all when you have handled something sent to a group

Do not use reply all when your response is not of interest to everyone

Using reply all to emails sent to the whole organization is something you should think VERY CAREFULLY about

You will really annoy EVERYONE who reads an email like this.

It doesn’t matter if it is

REALLY FUNNY

or not.

Please send this reminder about chain letters to 3 co-workers and add your name to the bottom of the list.

If you don’t need one to prepare for a legal proceeding, don’t request one.

They aren’t that useful for legal proceedings.

Dear Customer,Attached is a link to the page you need.Company Tech Support----Jim, please send this customer a link to the support page he needs right away. Don’t wait, because he’s an impatient jerk and is writing a review for a big magazine this week. – Joe

Email is not secure. Don’t even send a credit card number in an

email receipt.

By management By customers By competitors By your friends By attorneys who wish you no harm, but

have to destroy you because, “It’s my job. Nothing personal.”

Thanks,

John

----John Doe – jdoe@company.comThe Company – www.company.com(360) 555-1234