Considerations for the future of Online Dispute Resolution

“Know the technology”

Google Maps / Google Earth

Web 2.0

Podcasts | Vodcasts

Instant messaging | Twitter

Blogs

New Media

Emoticons (see Liverpool presentation)

SMS | MMS

TSA blog

Mobile phone growth

Smartphones | Thin clients

iPhone• Google revealed that there are 50 times more searches originating from the

iPhone than any other mobile handset. The discrepancy was so great that Google initially thought it was a mistake.

• 60% of U.K. iPhone users are sending or receiving more than 25 MB of data a month.

• 84.8% of iPhone users accessed news and information on their phones compared to 13.1% of the overall mobile phone market and 58.2% of total smartphone owners, including Blackberries and devices that run Windows.

• 30.9% of iPhone users have tuned into mobile TV or a video clip from their phone, which is more than double the percentage that have watched on a smartphone.

New Communities

• A Canadian public policy group filed a complaint charging Facebook with 22 separate violations of a Canadian personal information protection law.

• The Canadian Internet Policy and Public Interest Clinic, based at the University of Ottawa, asked the Privacy Commissioner of Canada to investigate what it describes as Facebook's failure to inform members how their personal information is disclosed to third parties for advertising and other commercial purposes.

• Redefining privacy, disclosure, confidentiality, “common sense” and trust models.

Broadband growth

Video | New Skype| Telepresence

End of walled gardens, lock in and patents?

Oh! DR!