Enterprise Process Performance Improvement - November 2010

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EPPI - Guy W Wallace's HPT/ HPI methodology - overview

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Drilling Down and Into EPPI

Enterprise Process Performance

Improvement

____________________

Guy W. Wallace, CPT

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Models and Process

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Enterprise

Function

Department Department

Function

Department

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

AoP = Areas of Performance

Processes owned or supported by the Department

- measures

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Example: Knowledge/Skill Matrices…

Other Enablers: Human Attributes & Values and the Environmental Enablers

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Quick Targeting For ROI - Followed by Integrated Solutions Efforts

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Quick Targeting For ROI - Followed by Integrated Solutions Efforts

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Thank YouDrilling Down and Into EPPI

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

www.eppic.biz

Over 100 free resources: presentations, articles and

4 of Guy’s 5 books.

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz

www.eppic.biz Over 100 free resources

including 4 of Guy’s 5 books. It is also the site of Guy’s

Blog: Pursuing Performance

Guy W. WallaceCertified

Performance Technologist

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