Is scrum incompatible with your brain

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When you start using Scrum, interesting things start happening in your brain. Scrum exposes a lot of problems, and you brain tries to make you feel better by automatically sweeping them under the carpet. Unfortunately this also means that improvements achieved will be limited and actually it will make you feel worse rather than better. This talk will shows you how to handle this basic human issues that occurs when you start working on changing and improving. After the talk you will have new skills that you can apply to make progress on any problem you care about.

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Cedur AB

proudly presents

Is Scrum incompatible with your

brain?

Henrik Berglund, Scrum/Agile coach and PST for Scrum.org

Twitter: @henrikber

45 minute version

All slides in this deck

© 2012 Cedur AB

The most advanced form of life so far…

2011…

The Scrum Developer

Main Scrum Tool

100 000+ years

v1.0

Scrum/Brain compability service pack

Install at your own risk.

Although designed to fix your agile process, may also cause major life changes in general

Once installed, uninstall is not possible.

Who here is using Scrum?

Did Scrum solve all your problems?

Scrum is like your mother-in-law

Used with permission from Scrum.org, source: PSM training material, © ADM 1983-2011 All Rights Reserved

Here are some character flaws you should fix....

Thank you! Come live with us 24-7!

Unworthy…

What happens when problems are exposed?

Problem

Fix problem

Keep problem

Scrum

Responsibility Process

Independent of part of world,

age, culture, gender, education, …

What would you like to change at work?

Why has this not yet changed?

RESPONSIBILITY

OBLIGATION

SHAME

JUSTIFY

LAY BLAME

“Owning your ability to create, choose and attract”

The Responsibility ProcessTM

Christopher Avery & Bill McCarley

The how-to model

Three keys to responsibility

1. Intention

2. Awareness

3. Confront

Key one: intention

I will take responsibility for…

My own well-being

The working relations on this team

My family

World peace…

Key two: awareness

Ooops, seems like I’m <blaming, justifying, …>

Feelings: Anger, upsets, …

Language: I can’t, I must, I should, that’s just the way it is, …

Look for:

Key three: confront

What can I do about this?

How did I create this?What

do I want?

What can I learn from this?

#%&!@!

I can see that you are justifying

Helping others to responsibility

Can only be self applied!

Dissapointingly, you can’t tell others to

change

But on the other hand you don’t need

to!

Problems will be fixed anyway!

What is your mindset?

Lay blame

(blame someone else)

Justify

(blame circumstances)

Shame

(blame yourself)

Obligation

(should, have to, must…)

Responsibility

What do I want? What can I do?

What do you think?

Could this responsibility stuff also apply to

me?

I don’t care to fix any problems

I get payedanyway

Fixing problems, what’s in it for you?

Thousands of knowledge

worker diary entries reviewed

- What happened?

- Good day/bad day?

Source: Teresa Amabile and Steven Kramer, Harvard Business Review: “What Really Motivates Workers,

http://hbr.org/2010/01/the-hbr-list-breakthrough-ideas-for-2010/ar/1

What people dislike

#1 reason for bad days at work: Encountering roadblocks to meaningful accomplishment

What people enjoy

75% of all good days at work were linked to progressand overcoming obstacles

Thus, to enjoy work more

Download poster

and hang it at your workplace:

www.cedur.se/downloads/rpm.pdf

www.christopheravery.com

20+ years of focus on ”just” this…

The Responsibility ProcessTM

Pair up, what did you find interesting

or useful?

The Responsibility ProcessTM

RESPONSIBILITY

OBLIGATION

SHAME

JUSTIFY

LAY BLAME

Problem

keep

fix

PART II

If what you want involves others

What can you do?

The illusion of control

Random ticket numbers Picked their own ticket numbers

Price requested

Source: Langer, Ellen J. (1975), "The Illusion of Control", Journal of Personality and Social Psychology 32 (2): 311–328

4x more expensive

People do not like other people’s ideas. They like their own ideas

...4 times as much

Spread of agile knowledge on an

average team

Gap is too wide, very few

can contribute to

discussions

Persons

Expert

Clueless

Required for buy in and sustainable

change

Everyone cancontribute todiscussion!

Scrum agile

XP lean

teamschange

Common pool of ideas

Buy in, Sustainable changeContinous improvements

Arguments and persuasion

… and further proof thatagile is awesome…

Now, get started!

Blah Blah Blah

2%

14%

34%34%

16%

Innovators: New things

Early adopters: Reasons

Early majority: SuccessLate majority:

Safety

Some pressure

Laggards:

Extreme pressure,

Fool proof

What people need to change

Have patience

Take it step by step

Don’t take resistance personal

Why do people not cooperate?

What’s in it for me?

Do you know?

2%

14%

34%34%

16%

What’s in it for me?

People do not like other people’s ideas

Innovators

Early adopters

Early

majorityLate

majority

Laggards

Homework…

Put a card like this in

your pocket.

Start with ”lay blame”

- Got off it! (10p)

• It got out! (1p)

Source: Christopher Avery

Thank you

henrik@cedur.se

+46 709 40 08 64

Twitter: @henrikber

www.cedur.se/agile-blog

I offer life time support on this presentation. If

you have questions, just contact me!

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