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They've told you what they want delivered. They've given you a budget and sent you off to do your work. How do you make sure that what you deliver meets their expectations? Or, how do you convince them that what they want is wrong and that you really should be delivering something else? Our expert panelists will discuss how to collaborate with your stakeholders to define your deliverables as well as strategies to consider when stakeholders participate too little (or too much!). We’ll also discuss the Product Backlog in Scrum as an artifact that can help keep stakeholders in the loop and allows for changing requirements as a project progresses.
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Managing Stakeholders: The Art of Managing Up, Down, and Across#11NTCStakeholders
Aaron CrosmanDan GomesLin HundtUrsula GrossSadie Honey, Moderator
Sadie HoneyStrategistCivicActions
sadie@civicactions.com
Aaron Crosman
Web Director for the American Friends Service Committee
Making new mistakes since 2002.
Aaron’s TipsGive decision makers clear decisions to make.
Keep non-decision makers out of decision making mode.
Dan Gomes• Director of Technology at Bay Area Video
Coalition (BAVC) - pronounced “bay-vac”• Over decade of international corporate
consultancy• Consulted and worked for media-arts non-
profits for past decade.
The Oldest Message
Why’s it so hard?Often the reason why the way you’re trying to do
it won’t work is because it can’t.
Lin HundtDirector of CyberinfrastructureSociety for Advancement of Chicanos & native Americans in Science (SACNAS)
linhundt@sacnas.org
Set Expectations about Your Role
Photo by yasmapaz & ace heart: http://www.flickr.com/photos/yasmapaz/121383442/
Photo by fakelvis / Lloyd Morgan: http://www.flickr.com/photos/lloydm/391392106/
Use Many Forms ofCommunication
Ursula GrossDirector of Web CommunicationsAssociation of Governing Boards of Universities and Colleges
Before making any decisions, decide which decisions matter
Prepare Examples from Aspiration Sites
Photo by By féileacán / Philip Milne: http://www.flickr.com/photos/pamilne/4695845953/
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