Twitter 201: Take Twitter to the Next Level!

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You’ve got the handle and you’re tweeting away! Now what? It’s time to hit the gas and learn how to maximize Twitter for your business! In Twitter 201, learn: How to find your niche and voice on Twitter Ways to use content, hashtags, and mentions to gain momentum When and how to transition into a relationship with your followers Devise an action plan for reaching your target audience Create your own hashtag and understand how/when to use it Develop content that’s ripe for the re-tweet

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Twitter 201

Presented by Rachel Strella

Strella Social Media

www.strellasocialmedia.com

Twitter 201 Agenda:

o Find Your Niche and Voice o Leverage Content, Hashtags,

and Mentions o Build a Relationship with Your

Followers o How to Find Leads

o Create A Branded Hashtag o Develop Re-tweetable Content

Note

Slides in this color correlate with your

worksheet!

Find Your Niche & Voice

Find Your Niche

What are your Twitter goals? Increase website traffic Establish credibility/authority Build your following Increase visibility/brand awareness Reach a new audience Increase engagement Customer service

Find Your Niche

Select 2 of these goals Increase website traffic Establish credibility/authority Build your following Increase visibility/brand awareness Reach a new audience Increase engagement Customer service

Find Your Niche

Who is your target audience? Age Gender Industry Location Income Interests

Find Your Niche

Consider your audience Age Gender Industry Location Income Interests

Find Your Voice

What’s your brand? Helpful Savvy No Frills Fun Friendly Trendy Outgoing

Speedy High Quality Likable Out-of-the-box Honest Sincere Mysterious

Find Your Voice

What’s Your Brand?

Find Your Voice

What’s Your Brand?

Find Your Voice

What’s Your Brand?

Find Your Voice

Pick 3 terms to describe brand Helpful Savvy No Frills Fun Friendly Trendy Outgoing

Speedy High Quality Likable Out-of-the-box Honest Sincere Mysterious

Leverage Content, Hashtags, and Mentions

Leverage Content

Tweets Should Be a Mix Of: Shared Content from Others Conversations/Mentions/RT’s Your Own Content (with links) Your Own Content (w/out links)

Leverage Content

Shared Content Blog posts or articles from

others

RT’s of other tweets

Leverage Content Conversations

Leverage Content

#FF or blog credits/mentions

Leverage Content

Your Content Your Own Content (with links)

Your Own Content (w/out links)

Leverage Content

What Content Can You Use? Blogs/Ezines/White Papers Email Conversations/Forums Videos/Photos/Infographics Frequently Asked Questions Other Social Media Messages Case Studies

Leverage Content

What content do you have? Blogs/Ezines/White Papers Email Conversations/Forums Videos/Photos/Infographics Frequently Asked Questions Other Social Media Messages Case Studies

Leverage Hashtags

Hashtag The pound sign or “#” sign - used to categorize content and allow you to join a conversation on common interests.

Leverage Hashtags

Why Use Them? For search terms related to

your brand or target audience To join an event or chat For research purposes

Leverage Hashtags

Search

Leverage Hashtags

Join an Event or Chat

Leverage Hashtags

For research purposes

Leverage Hashtags

Consider ways you can use hashtags For search terms related to

your brand or target audience To join an event or chat For research purposes

Leverage Hashtags

Hashtag Resource: Hashtags.org

Leverage Hashtags

Hashtag Resource: Hashtags.org

Search for hashtags See popular or trending hashtags View the frequency/best times for particular hashtags

Leverage Mentions

Mentions Mentions are a great way to

give credit where credit is due Also a great way to start

conversation or connect with others

Leverage Mentions

Mentions

Build a Relationship with Your Followers

Build a Relationship with Your Followers

Identify your target audience Follow them & get a feel for their

style - both on and off Twitter Do the work to get recognized and build meaningful professional relationships

Build a Relationship with Your Followers

Strategic interaction is key

Build a Relationship with Your Followers

Identify 3 Ideal Clients for Building Relationships

How to Find Leads

How to Find Leads: What We Use

Keyword Monitoring Twitter Search ManageFlitter

What We Use Keyword Monitoring Example: Apartments in NYC

What We Use Twitter Search Example: Virtual Assistant

What We Use Manageflitter Example: HR Director

How to Find Leads

Consider What Ways You Can Find Leads on Twitter

Create Hashtag

Create a Hashtag

I created a hashtag for my brand - #Strella and offer a tip of the day

Create a Hashtag

Steps to Creation Brainstorm hashtags that match your

offerings and voice Search Hashtags.org to see if it’s being

used and how Select a hashtag Register the hashtag at Twubs.com Use the hashtag in tweets

Create a Hashtag

Marketing Your Hashtag Use the hashtag in tweets Encourage others to use it Add the hashtag to business cards,

brochures, etc. Use on other social media sites (if you

dare) Run a hashtag contest

Create a Hashtag

Beware of hashtag fails! Susan Album Party OR…

Create a Hashtag

Brainstorm several hashtags for your business or brand Consider what ways you’ll market it

Develop Content Ripe for the RT!

Powerful Content

Content needs to be: authentic, helpful, relevant, and inspiring The stronger the content, the higher the chance for the RT

Powerful Content What Works

Powerful Content What Doesn’t

Powerful Content - Checklist

Offer Value Showcase Expertise Post Consistently Be Social Be Yourself

Powerful Content

Consider 2 Possible Brand Related Messages (Remember to keep them at 140 characters!)

Let’s Stay in Touch!

Want more info?

bit.ly/jumpstartkit

Website and Blog: StrellaSocialMedia.com

Facebook: Facebook.com/StrellaSocialMedia

Twitter: Twitter.com/RachelStrella

LinkedIn: LinkedIn.com/in/RachelStrella

Connections and Resources

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