Big society by Design (Dott Cornwall)

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Dott Cornwall's take on big society. How can we get citizens involved in developing their own solutions using design and innovation techniques?

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Big Societyg yBy DesignBy Design

Dott CornwallDott Cornwall

“We need the culture of We eed e cu u e opublic policy-making to have p p y ginnovation at its heart. That’s the way to get the best results. y g

And that’s the way to get y gvalue for taxpayers’ money..”

David Cameron, April

How can we harnessHow can we harness the creativity andthe creativity and ingen it of all theingenuity of all the

l ?people?

“Don’t hold back. Be innovative, ,be radical, challenge the way

things are done.” David Cameron, 24 June 2010

Thi ll lt d iThis call resulted in...

...new ideas from frontline workers in the UK in two weeksin the UK in two weeks

(Public Sector Spending Challenge, 7th July 2010)

Thi ll lt d iThis call resulted in...

... ideas from the public(Public Sector Spending Challenge, 7th July 2010)(Public Sector Spending Challenge, 7 July 2010)

“piloting an online auction site

f l d

“a more common sense approach to

for surplus and second hand Government

ppCriminal Record Bureau checks”

Government equipment”

“replacing the l ti N ti lplastic National

Insurance number cardnumber card with a letter”

The Cabinet Office and the MOD will

l h il j

The change to CRB checks for junior doctors

launch a pilot project this autumn that will develop the existing

jwill save up to £1million

a year for the NHSdevelop the existing

MOD eDisposalsservice

a letter will be sent i d finstead of

replacement cards, saving £100 000 insaving £100,000 in

2010/11

“We want to give citizens, We wa o g ve c e s,communities and local

government the power and g pinformation they need to ycome together, solve the g

problems they face and build the Britain they want.”

Building the Big Society, May 2010

Is big society Iris Hynd from Fowey who took over her local bus stop?

Q: From the sandbag to the wheelie bin...Where do we draw the line? What services should we expect local government to provide?

A: Neither are provided as a standard.

Design forg

local ingenuity

Design withg

= Big changeg g

How?How?

fiscal it lcapital

Best of both worlds:

Top down:Capability based

Innovation specialists

Centralised Innovation:professionals

Capacity buildingIncreased resilience

Potential to scale

Bottom up:

Collaborative Innovation:co-design and

professionals designing new solutions forpeople

plocalised innovation

Requires platforms for diffusion

User Innovation:New grass roots

co-design and development of new solutionswith people

Professional solutions developedby people

Professional realm

Public realm

social capital

bold and visionary community t d j tcentred projects

using collaborative designth d d t h imethods and techniques

that are informed by, and feed into ti l li inational policies

delivering against local priorities

where communities work with f i l d iprofessional designers

“All in all I and the residents I have spoken to, found it to be a very positive, empowering experience”pos e, e po e g e pe e ceClaire Arymar – Neighbourhood Manager

following a creative, gcollaborative design process

asking questions...in new ways

developing and delivering i ti l tiinnovative solutions

that tackle the burning issues th t d fi tithat define our times

involving people throughout the ticreative process

and increase our social capital andit f hcapacity for change

by coming up with solutions that d li f ldeliver more for less

10 projects10 projects+ capacity building+ capacity building

kill+ skills

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