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Building the Library of the Future
The Innovation EngineMichelle Frisque@mfrisque
Begin your design journeyAre you creative?
3
Putting the Pieces Together
StrategicPlan
DesignThinking
Toolkit
Implementation Examples
StrategicPlan
Who are we?Chicago Public Library
Putting theStrategic Plan into Action
A New ApproachTo Service
A New ApproachTo Staff Development
DesignThinking
DesignThinkingAlso known as:
• Human Centered Design (HCD)• Patron Centered Design
DesignThinkingHuman Centered Design
Creative approach to problem-solving
Starts with understanding people’s needs, preferences and behaviors
Ends with new solutions tailored to their needs
Design ThinkingInnovative Solutions
The Design Thinkingfor Libraries Toolkit
+ +
The Design ThinkingProcess
The Design ThinkingInspiration
Creating meaningful solutions in your library begins with finding inspiration in the world around you, so you can gain a deeper understanding of people’s needs.
The Design ThinkingIdeation
Exploring meaningful solutions means you need to generate a LOT ideas and bring the some of those ideas to life through rapid prototyping.
The Design ThinkingIteration
Creating meaningful solutions in is an interactive process. You create, test and refine the solution with your users.
t
Implemention
05/01/2023Designing CPL
ProcessOverview
ShareInspiration
SubmitMini-Grant Challenge
Idea ConsiderationProcessAn internal team of experts (Advisory Panel) reviews each idea for• Strategic fit• Internal and external factors• Resources and impact
Some ideas will move forward through the Design Thinking process. Others may need refinement.
Idea ConsiderationCriteriaWhich strategic initiative is this idea aligned with and how does it help us achieve this? What excites you about this idea? What concerns you about this idea? What would it take to make this successful at CPL? What additional questions do you have about this idea?
Projects BeginProcess
Projects BeginBootcamp
Projects EndsNext Steps
Projects EndsNext Steps
1.Does the Design Team continue to refine their idea?
2.Do we expand the prototype to other locations?
3.Is there something we learned we want to explore further?
Discuss andShare What We’ve LearnedAssist colleagues with feedback and keep up withexisting projects• Monthly Newsletter• SharePoint• Meetings• MindMixer
Examples
05/01/2023Designing CPL
EnglishLanguage Learners
Games
Internet to Go
Graphic of Internet to Go
Building the Library of the Future
The Innovation EngineMichelle Frisque@mfrisque
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