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Digital Waves IT Solutions Corporate Overview
About Us
• Digital Waves IT Solutions is formed by a group of like minded professional focused to provide quality service in the select technology and services.
• We specialize in end-to-end consulting and product implementations and post implementation people change management without which no product or service would be complete.
• In order to bring value to modern IS & ICT management it is important to strive the right balance between people, process, technology. And it is possible through Enterprise Business Architecture(EBA). Where EBA is plexus to all business strategy, operations, people, technology and data.
• We focus on select technology, services so as to bring our core values and principle to our offerings.
Our Strategy and Focus
Digital Waves IT Solutions is a focused towards achieving corporate excellence in delivering solutions that best meets your IT requirements streamlined to align with your business objectives.
Our Vision is to deliver what we promise; We strive to comply with global standards and best practices.
Mission, we are focused on specific technology consulting & software that help brings efficiency, effectiveness and optimize your IT operations capability to align with best practice and IT strategy.
We have carefully chosen our consultants who are partners to our success. We as a team deliver our services to highest global standards of quality service and consulting practice.
We partner with select vendors to provide solutions in the technology vertical we focus like Business Continuity, IT Operations and IT infrastructure management and monitoring software solutions.
Our Focus on Technology Solution Offerings
Consulting Practice
Project Management
IT Service Management Consulting – ITIL, ISO 20000
ERP Security & Audit
Database Migration & upgrade
IT Risk Management
Business Continuity Management
Business Change Management
Business Process Management (BPM)
IT Infrastructure Management
Solution
Data Center Management & DR Solutions
ITIL Based Helpdesk
Active Directory Management & Audit
Desktop Mgmt & OS deployment
Enterprise Applications Monitoring
Network Performance Monitoring
Event Log Management (SIEM)
Enterprise Applications
Solutions
Human Resource Management (HRMS)
Business Intelligence (BI)
Document Management System (DMS)
Customer Relationship Management (CRM)
Enterprise Security Solutions
Infrastructure Services
Advance Security –
Encryption, DLP, SED
Drives, Multi-factor
Authentication.
Network Behavior
Analysis & Performance
Monitoring
Storage Management &
Hardware Supply
Networking & Security
Surveillance
Annual Maintenance
Services – Software &
Hardware maintenance
contracts
IT Service Management/ Asset
Management Service offering
IT Service Management
Service Management encompasses the delivery of a large breadth of IT services – including service request and incident management, problem, change and release management, and IT asset management, to name a few. Today’s employees in all industries depend heavily on the business systems and data center infrastructure that supports them. These business systems must be available to ensure peak employee productivity. The IT department relies on a growing set of service management tools, preferably integrated as a consolidated suite, to meet the rising business expectations.
We provide ITIL based Service management solutions in IT Service management vertical that compliance with ITIL Standards.
OP M
anager Network , Server
& Virtualization Monitoring
Network Bandwidth Monitoring
Wan Monitoring
Storage Monitoring
App M
anager Applications &
End User Experience Monitoring
Serv
iceD
esk
Plu
s Incident Management,
Problem / Change Mgmt
Asset Management
Project Management D
esk
topC
entr
al OS Deployment
& Imaging
Software Distribution & Patching
AD
Man
agem
en
t DesktopCentral
OP Manager
App Manager
ServiceDesk
IT Management Consulting & Software
We offer ISO 20000 Consulting & Audit services in association with Red Badge Company, UK.
We provide simple, easy-to-use IT Management products that are a must for every growing organization.
These tools allow the application, network, database administrator to monitor their applications proactively without missing any probable problem through on time notification to make decisions before the real problem occurs.
And document every incident, problem in a professional manner in compliance with ITIL standards.
NovaBACKUP
SMB
Enterprise (Large data volume/ heterogeneous environments)
Consumer (Boxed products/ Public Cloud)
Da
taC
en
ter
(lo
ca
l)
Clo
ud
/Sa
aS
NovaBACKUP
Remote Workforce
NovaBACKUP
xSP
NovaBACKUP
DataCenter
Backup Exec
NetBackup
NovaStor Backup / Restore Market Position
NovaStor Backup / Restore Software - Architecture
Central
Management Central Database
- what/when/where
- Schedules
- Jobs
Central Management
Backup
Client
Backup Devices
Backup
Client
Backup
Client
Backup Devices
Active Clients Backup Metadata
- what/when/where
- File details
Passive Storage
Services - Media Data
- Self contained
media format
Backup Server
Backup Server Backup Server
Media Media Media Media
Tandberg Data - Protection Platform Ta
pe,
Auto
mati
on &
Media
• StorageLibrary T40+ Series
• StorageLibrary T24
• StorageLoader LTO
• LTO Drives
• DAT Drives
• Tape Media
Rem
ovable
Dis
k
• RDX QuikStation
• RDX QuikStor
• RDX HDD Media
• RDX SSD Media
Dis
k B
ase
d A
ppliances • AccuVault 1U
• DPS2000 Series
• AccuVault RDX
11
Tandberg Data StorageLibrary T24
• High density with up to 72TB compressed data in 2U
• Performance up to 2.0TB/hr (compressed)
• Easily scales from 12 to 24 slots and offers performance on demand with additional drives and slot upgrades
• Offers SCSI, SAS and Native Fibre Channel connectivity
• Easy to install, manage, upgrade or maintain
• 1 year 5x8xNBD On-site Service
12
* Compressed, 2 drives, assuming 2:1 data compression
Type Drive Slots Capacity* Transfer
Rates*
Interface
LTO 1/2 LTO-5
HH
12/2
4
36/72TB 1000/2000GB/
hr
SAS, FC
LTO 1/2 LTO-4
HH
12/2
4
19.2/38.4
TB
576/1152GB/h
r
SCSI, SAS,
FC
LTO 1/2 LTO-3
HH
12/2
4
9.6/19.2T
B
432/864GB/hr SCSI
nGenius Service Assurance Solution | Unified Communications| November 5th 2012 | NetScout | © 2012 NetScout Systems, Inc. All rights reserved. 13
NetScout Delivers One Platform For Unified Service Delivery Management Across IT Boundaries
Service Visualization & Intelligent Early Warning
Performance Management
Service & Policy
Validation
Forensic Analysis
Service & Network
Optimization
Reporting & Trending
Consistent Data, Unified Views and Metrics
• Unified views across domains
• Common toolset across IT groups
• Align operations and process
• Improve IT collaboration
• Improved service velocity
• Operational consistency
• Investment leverage
• Lower TCO
Manage End-to-End IP Service Delivery From a Single Platform
NetScout USDM Strategy
A unified service delivery management framework that
enables IT to optimize the delivery of services, protect the
user experience and simplify managing complexity through
faster time to knowledge and better collaboration.
Predictive and Proactive
Pervasive Visibility
More Value from Data
Massive Scale
Wider User Audiences User
Experience
Performance
Management
Top Companies Trust NetScout to Assure Their Service Delivery
93 of the
Fortune 100
use NetScout
Technology
19 of top 20 Commercial Banks
10 of top 10 Airlines
10 of top 10 Pharmaceuticals
10 of top10 Financial Services
19 of top 20 Utilities
All 5 branches of the U.S. military
20 of top 20 Service Providers
Top companies as defined by Fortune 500 listing and rankings for 2009.
10 of top 10 Aerospace and
Defense
Document Management System eBiziiMS Integrated Information Management System
eBizArchive Offers you
the capability to capture,
store, retrieve, display,
process and manage your
business information.
eBizFlow - Workflow
Management System allows
enterprises to automate any
process that involves routing
electronic forms and
documents.
eBizCOM Correspondence
Management System enables
companies and organizations
to make an easy accessible
repository of correspondence
and documentations, which
would be easily and
effectively managed.
eBizDAM is an integrated
suite of infrastructure
components used to upload,
catalog, store, and manage
digital assets and to expose
those assets to users using
permissions.
eBiziiMS provides a platform to
move towards a less paper
environment in a phased,
gradual manner.
DMS Dashboard – eBiziiMS
DMS - eBiziiMS - Responsive Web interface
Business Continuity Management Software & Consulting - Risk Management Practice • When you hire a consultant, you place
your trust in them to deliver the best for your organization. You look for a practical approach and a depth of knowledge that will generate confidence at director-level and throughout the business.
• Our professionals have a wealth of experience working in and for the very largest organizations, through to small businesses. We know what works and can help you achieve a continuity capability that is right for your organization.
• Our services, software and expertise mean we're uniquely placed to save you time and money, delivering lasting outcomes that work for you.
• Our services, software and expertise mean we're uniquely placed to save you time and money, delivering lasting outcomes that work for you.
• Above all, we aim to offer exceptional value.
Health and Safety Consulting & Software
• The Action Manager Health and Safety Software
• TAM is a comprehensive Health and Safety software that makes compliance a great deal easier to achieve and a lot less time consuming.
• TAM is a web-based, flexible and scalable Health and Safety management system suited to any type and size of organisation.
•Our aim with this website is to present you with enough insight into our Health and Safety software and the services that we provide, in order to encourage you to try TAM, and then to offer you a deal that ensures you have nothing to lose from doing so.
• TAM is unlike any other Health and Safety software
• TAM is more comprehensive and helps you with more Health and Safety compliance issues TAM helps you comply with more of your Health and Safety obligations than other software. Despite this, TAM remains a work-in-progress, as we are continuously improving the software.
• TAM is a complete, paperless system that leaves you with no loose ends
•Many Health and Safety software solutions available in the market are little more than expensive word-processors of Risk Assessments, offering little or no functionality and that still leave you dependant on a hardcopy based Health and Safety management system. TAM's Health and Safety software is unique because it is a paperless system with a high level of functionality, helping to ensure that everything you have stated in your Health and Safety documentation actually gets done, thereby leaving no loose ends.
Advance Network surveillance - Security & Threat Detection
• Fidelis XPS : Network Security Appliance for Advanced Threat Defense
• Award-winning Fidelis XPS Advanced Threat Defense products enable organizations to discover and eradicate threats in real-time through broad visibility over all network threats (both malware and non-malware based), across all network ports and protocols, at multi-gigabit speeds.
• Tenable : Network Security
• SecurityCenter™ is an integrated management console that meets the needs of multiple teams - Security, Compliance, Operations, and Incident Response. It collects and analyzes vulnerability information as well as network and security configuration data to deliver a complete view of enterprise security, corporate risk, and compliance status. It also integrates with existing network, security, and remediation systems to offer context on threats and compliance violations for prioritized action and remediation.
• Fire Eye: Protection against advanced cyber attack by other nations
• FireEye is a leader in stopping the new generation of cyber attacks, such as advanced malware, that easily bypass traditional signature-based defenses and compromise over 95 percent of enterprise networks*. FireEye has invented a purpose-built, virtual machine-based platform that provides real-time threat protection to organizations across all major threat vectors and each stage of an attack life cycle.
Video Conferencing Solution
• We offer HD Video Conferencing Solutions for Boardrooms of large enterprises using only one third of bandwidth of comparable solutions. With our Professional, Affordable, Secure video conferencing software services, you can virtually meet anyone in the world over the internet and not just installed locations. Our Video conferencing technology works on the model of concurrent users.
• As many users can get connected simultaneously equivalent to the number of licenses purchased, irrespective of their location. For example, if you purchase 10 licenses, you can simultaneously connect any of your 10 locations and not just any fixed locations (unlike other competitor products, where you can connect only installed locations on video conference meetings).
Print Manager Software
• Tracks Printing from any client or source, that is spooled by Windows
• Provides Summary and Detailed reporting on printing
• Save on printing costs via Restrictions and Quotas
• Integrates tracking with Microsoft Active Directory
• Prompts for Job Authentication
• Apply restrictions per Printer, User, Group or Organizational Unit
• Keeps users informed about their printing usage
Control S – Most Advance and Secure Cloud Solution for Data Center DR
Advance Security Solutions
• Secugen Biometric for Dual Authentication
• OmniPass multi factor authentication solution
• Integral SED Drives for Encryption
• SafeNet Advance Encryption Tenchnology
• InfoWatch – Protect your confidential business
critical information
Enterprise Applications Security & Database Consulting Practice
• Do provide Segrgation of Duties consulting and security control for leading ERPs - Oracle , SAP, People Soft,
JD Edwards.
• We have consultants with internations experience in Application integrity practice and security controls
• We have highly experienced Certified DBA team with knowledge on wide areas of database technology. We
offer following DBA services
• Database performance tuning, optimization(Oracle 7,8i,9i,10g,11g)
• Microsoft SQL Server Database Administration(Versions 2000, 2005, 2008)
• Database & Application cross platform migration (Windows, Unix, Linux, Solaris)
• Oracle ERP Apps DBA (Version 11.5.10.x; R12)
• Oracle Application Server Installation, configuration & administration
• Database Security (DB Vault, Labels, SOD design for ERP & Database Firewall)
• DataGuard – Stand by DB for Disaster recovery
• Database upgrade, patching, cloning
• Database Clusters on multiple nodes for High Availability (RAC)
Business Process Outsourcing
Networking & Surveillance Technology
We partner with select vendors in areas of infrastructure surveillance technology to provide products and specialised services in following:
• Physical Security access control
• Security Cameras
• Asset Management
• Biometric Identity & access management
• Barcode & RFID products and integrations services
• Networking topology
• Sensors and Alarms
• Enterprise Asset Management
Other Software Products & Services
Consulting : IT Audit, Vulnerability assessment & advisory services
Identity and Access Management
Application Integration: ERP Segregation of Duties, ERP / DB Security Controls
Database upgrade and migration to heterogeneous environments
Business Process management
Workflow Management; Team Collaboration
Surveillance Technologies - CCTV, Time & Attendance, Access Control System
Print Management Solution
Infrastructure Solution – Security, firewall, dataloss prevention, Device tracking
Operating Systems - Microsoft OS, Oracle Linux)
Microsoft Solutions Offerings – System Center, SharePoint, Dot.Net
Enterprise Architecture / Solution Architecture
Annual Maintenance Contracts & on Call Support Services
Our Key Personnel's Profiles
We have qualified IT expertise specialized in multiple technology verticals and product specialization.
Our resource span in following technologies & IT Service Business process consulting – ITSM, ERP, Enterprise Application Enterprise Applications consulting and audit IT Service Management / Asset Management Business Intelligence Document Management System Database Administration, upgrade & migration on heterogeneous
environment ERP Consultants – Modules ( Financials, CRM, Asset Management,
Supply Chain, Manufacturing, HRMS) Security Solutions – End Point Security, Firewall, Enterprise access
control Storage/Data Centre Solutions IT Project Management & Consulting
Khaja Nooruddin – MBA, PMP, OCP, CRISC, CMP, ITIL, MBCS, CICA
Enterprise Solution Architect – Principal Consultant
Technology Consulting
Total Years of experience : 15 yrs in IT Industry
Middle East Experience: 8.6 yrs
Industry Domain : Shipping & Logistics, Trading, Oil & Gas, Manufacturing, Services
Technology specialization: ERP Application Administration, Enterprise Solution Architect, Technology Consulting – Enterprise Applications. Subject Matter Expert – Database, Business Intelligence & Data Warehousing, Enterprise Applications Servers, Project management, IT Enterprise Architecture design (TOGAF)
Product specialization ITIL based Service Management Application (Manage Engine SDP, Front
Range ITSM)
Oracle Database Administration (OCP) – RAC, DB Migration, Upgrade
Oracle eBusiness Suite ERP Administration( Apps DBA), Security Controls, SOD
SAP/ Oracle Security Implementation consulting
Microsoft & Oracle Business Intelligence/ Data warehousing,
Document Management Systems (eBiz Archive)
Enterprise Security Assessment & Control, Implement Security Policy, Risk Management
IT Service Management; ISO 20000; Product implementation
Project & Portfolio Management Tools – CA Clarity
Projects/Experience:
Middle East :
o ITSM Project Implementation : CCED, Muscat, Oman
o ITSM Project Upgrade/Migration: MEDC, Muscat, Oman
o ITSM project implementation - ORPIC, Sohar, Oman
o ITSM project implementation – PAEW, Muscat, Oman
o Project Manager for BI project; Sadolin Paints, Oman
o ITSM project Implementation for Oman Gas Company
o ITSM project implementation for Oman Housing Bank
o ITSM project Implementation for Al Zaman Industries, Saudi Arabia
o Project Manager for Database/Applications Migration projects for - OIB, Bhaker Haji Shipping Company, & MOD
o Project Manager for ITSM projects - Haya, Oman Housing Bank, Oman Gas Co., MOD
o ERP/Administrator/Project Manager for migration of Shipping ERP application, PILSHIP, Saudi Arabia
o Web portal development, DWITS
USA: Deloitte EBSO project; Projects & portfolio management for Computer Associates, Oracle DBA
• Deloitte / Sun Trust Bank – Pricing optimization data structuring project
• Deloitte / Oracle EBS Security Implementation- Deloitte Internal practice lead
• Deloitte internal Quality framework for service offerings;
• Oracle ERP Content management for Dell Malaysia
• IT Security Policy, Risk Management for Citibank
• Oracle Database migration & upgrade, for RaceMark Intl
Hilal Al Namani – BSC, Auditor, OCP DBA/Applications DBA, ITIL, Prince 2
Project Management
Technology Consulting
Total Years of experience : 8 yrs in IT Industry
Middle East Experience: 8 yrs
Technology Domain/industry Specialization : ERP Application Administration, Audit, ITSM consulting;
Domain expertise: Oil & Gas, Defense, Ministries, Large Enterprise
Technology specialization: Subject Matter Expert – Database, Business Application & Data migration, Enterprise Applications Servers, Project management, SOD, ITIL
Product specialization Oracle Database Administration (OCP) – RAC, DB Migration,
Upgrade
Oracle eBusiness Suite ERP Administration( Apps DBA), Security Controls, SOD
ITIL based Service Management Application (Manage Engine SDP, Front Range ITSM)
Enterprise Security Assessment & Control, Implement Security Policy, Risk Management
IT Service Management; ISO 20000; Product implementation
Projects/Experience:
Systems Analyst, Oman LNG
o Project Management
o Segregation of Duties, Database & Applications
o RMAN Implementation
o Meal Management System Implementation Project
o Health, Safety and Security (HSE) Software Enhancement
o Implementation of Internal Audit Module in HSE Software
o Complete database documentation
o Designing Application Portfolio Documents
o Evaluation of Business Support systems
Database Administrator
o Project Management
o Database DR implementation with Oracle
o Oracle application design & implementation
o Database migration & upgrade
o Backup / recovery strategies and administration
o Systems & Network administration
ITSM Projects
o ISO 20000 implementation, Ministry of Defense
o ITSM project implementation - ORPIC, Sohar, Oman
Waheed Ali – BCS, MCSE, MCSA, CCNA, CCNP, A+, Security - Comptia Network & Telecom Specialist
Network & Telecom Consultant
Total Years of experience : 8 Years in IT Industry
Middle East Experience: 6 Years
Technology specialization: Network topology design & implementation,
Telecommunication technologies – VOIP, SIP devices, IP/PBX, Asterisk telephony engine, Microsoft Systems Server Management Subject Matter Expert – IP/PBX Telephony System, Wireless Solutions, CCTV Security System, infrastructure securities, Network infrastructure, Asterisk customization,
Product specialization
Cisco Switches, Router
Asterisk Telephony engine
HP/IBM Servers
Digium IP PBX Telephony
YeaLink IP Telephone
YeaStar IP – PBX System
Unix / Linux Redhat
Microsoft Systems Server
Draytek Wireless Devices
HikVision, Dahua Surveillance
Projects/Experience:
Middle East :
o Network Infrastructure Solutions, Surveillance products - Public Authority for Consumer Protection
o Network Infrastructure Solutions, Surveillance products - Ministry of Legal Affairs
o Cisco Unified Systems - MOE
o Network Infrastructure Solutions, IP PBX Telephony Solutions, Data Center, Wireless Solutions - Al Naba Holding LLC
o Network Infrastructure Solution, CCTV & Security System - Taageer Finance Company
o Data Center Setup, Network Infrastructure setup - Asia Express Exchange
o CCTV & Security solutions - Ridhwan Optical
o CCTV & Access Control solutions - Capital Private School
o Network & ERM systems management - UAE Embassy
o System Management Networking, Telephony(PABX), Wireless - German Language Institute
Malaysia :
o Internet Telephony service provider ( ITSP)
o Networking & Infrastructure management, - Wholesale voice carrier – Zee Global Networks
Sayed Munir Noor – MBA, ITM, Business Analyst, Project Consultant
MANAGE ENGINE Consultant.
Technology Consulting
Total Years of experience : 2 yrs in IT Industry
Technology Domain/industry Specialization
Application Administration, Desktop Management,
ITSM consulting; Business Analysis, Project Management, SAP-SD consultant.
Domain Expertise-Government(Turnkey Projects.)
Technology specialization: Subject Matter Expert – Information Technology Management, Networking, System Administration, Enterprise Applications Servers, Project management, Enterprise Architecture design.
Product specialization
Cisco Router Configuration
Helpdesk Software
Active Directory Management
Network Monitoring & Management
SAP-SD.
ITIL based Service Management Application (Manage Engine SDP, Front Range ITSM)
IT Service Management
Projects/Experience : Oman
IT Consultant : DWITS, Oman
o Manage Engine ServiceDesk – MEDC, Oman
o Service Desk Plus, OP Manager, NetFlow – CCED, Oman
o Service Desk Plus, OP Manager – Oman Development Bank
Projects/Experience: India
Project Coordinator - ILFS Technologies Ltd.; India
o e-Governance-INDIA - Madhya Pradesh border Check post Modernization
o Project Coordination
o E-Registration –Government of Orissa (GoO).
o Project Coordination
o Modernization of Assam Sub-registrar offices (e-Panjeeyan) – Govt. of Assam, India
o ICT project implementation
Mohammed Abdul Qayyum – MBA, BCA, Business Analyst, MECP, CCNA, ITIL Network and Security Specialist
Network & Security Technology Consulting
Total Years of experience : 9 yrs in IT Industry
Technology Domain/industry Specialization
Technology specialization: Subject Matter Expert – Infrastructure Security Management, Networking, System Administration, Unix/Linux administration, VC ++, Java Programming
Product specialization
Cisco Router Configuration
Helpdesk Software
Active Directory Management
Network Monitoring & Management
ITIL based Service Management Application (Manage Engine SDP, Front Range ITSM)
IT Service Management
Projects/Experience : Oman
Taageer Finance – Digital Signage
Ministry of Education – Network
Ministry of Defense (MOD) - SSF Security Dual
Authentication
Abdul Rahim Al Aufi – B Tech, Application Specialist,
ITIL
Systems Analysis and Technology Consulting
Technology Domain/industry Specialization :
Application Administration, Desktop
Management, ITSM consulting;
Domain expertise: Telecom
Technology specialization:
Subject Matter Expert – Networking, Helpdesk,
Desktop , ITIL
Product specialization
Cisco Router Configuration
Helpdesk Software
Active Directory Management
Network Monitoring & Management
Projects/Experience
Systems Analyst
o Database administrator at Ministry of
Defence ITS.
o Complete database documentation
o Team Management
o Designing Application Portfolio Documents
o Evaluation of Business Support systems
o IT360 and Service Desk Experience
Thank You
Contact us at:
P O Box 25,
Postal Code 101, City Centre
Muscat, Sultanate of Oman.
Mob: +968 99886878
Tel : +968 22009619
Fax : +968 24520664
Email : dwits@dw-its.com,
www.dw-its.com
Contact Name Hilal Al Namani
Title Business Development Director
Address Po Box 25,
Postal Code 101, City Centre,
Muscat, Oman
Tel & Fax +968 22009619
Mobile +968 99886876
E-mail address hilal.alnamani@dw-its.com
Contact Name Khaja Nooruddin
Title Vice President & Managing Director
Address Po Box 25,
Postal Code 101, City Centre,
Muscat, Oman
Tel +968 22009619
Mobile +968 96743480
E-mail address noor@dw-its.com
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