Employment Series Technical English Self-Esteem and Assertiveness

Employment SeriesEmployment SeriesTechnical EnglishTechnical English

Self-Esteem and Assertiveness

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Workshop Objectives

Recognize the importance of a high self-esteem and its relationship with assertive conduct at the workplaceUnderstand that the successful management of a given situation depends on our interpretation of the events and how we handle themAccept that you are unique, you deserve respect and you have inalienable rights.

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TopicsAggressivenessPassivenessAssertivenessSelf-EsteemReflexion

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AggressivenessAggressive behavior- Action against others in order to reach your goals ignoring the feelings, desires, needs and rights of everybody else.

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Characteristics of aggressive behavior:

Intimidation- Threatens persons, commits extortion to bend the other person’s willHumiliation- to shake and break down another persons psychological, social and emotional integrity

Manipulation- To use other peoples needs in order to get your own way

Obstination- To try to impose your own will over everyone else no matter what the costs may be

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Consequences

People keep a safe distance away from aggressive personsAggressive people tend to have a low self-esteemThey develop health problemsThey hurt and mistreat the people they love

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PassivenessThe passive person ignores his own needs and doesn’t like confrontations on behalf of his own rights. He doesn’t express his feelings because he pre-supposes nobody really cares. He has a low self-esteem.

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Characteristics of Passive Behavior

To be quiet and not express feelingsTo shy away from aggressive persons and get easily intimidatedProjects himself as an insecure and undecided personAvoids all possible rejection from othersProcrastinates decision-making

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ConsequencesPassiveness produces anxiety and a

low self-esteemProduces episodes of depressionAnger accumulates inside and the Passive person may have explosive episodes Frustration sets in because of

unsatisfied needsThey are not taken into account in

decision-making situations

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AssertivenessAssertive people communicate their feelings, ideas and wishes.They recognize their right to be heard and know when to say “no”.They reach their goals and have healthy relationships with others.

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Characteristics of Assertive Behavior

Balances his rights and responsibilitiesRespects others and gets respectedCommunicates his feelings and ideas without fear of rejectionDoesn’t let anyone mess with

his dignityHas a high self-esteemReaches his goals

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ResultsAssertive people don’t react defensivelyThey inspire respect,confidence and efficiencyThey don’t fear aggressive peopleThey exercise their right to think differently and express themselvesThey are not afraid to speak their peace

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The “Bill of Rights” of all People

You have the right to: Make mistakesRevise your goalsChange your opinionBe less than perfect

Be listened to without interruptionBe aloneBe silentAsk for helpTo have time to rest and have time for funBe treated well

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Self-EsteemA high self-esteem is

based on who I am, not on my personal successIt is based on human dignity because I am

unique and specialIt fuels my motivationIt propels my emotional, social, and psychological growth.

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Advantages of a High Self-Esteem

Optimism in times of adversityA high concept of himself and others that remains stableDoesn’t succumb under peer pressureDoesn’t base his esteem on good looks, success or his finances

Who am I?Unique, special, beautiful, and Unique, special, beautiful, and capable of reaching my goals, capable of reaching my goals, capable of overcoming capable of overcoming my defeats, loved by God and my defeats, loved by God and my family, created with a my family, created with a purpose, capable of great purpose, capable of great success, improving success, improving every day, useful to my country, every day, useful to my country,

Capable of being me; no Capable of being me; no imitations possible!!!imitations possible!!!

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Assignment: Oral Presentation

Speak in front of the class about yourself in terms of what you learned through this presentation:How do you describe yourself: Aggressive, Passive, or Assertive?In what ways do you need to change?How do you relate this lesson to your professional goals?