HOW ORGANIZATIONAL CULTURE HAVE AN IMPACT ON EMPLOYEE PERFORMANCE AND SATISFACTION?

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People And Organization

By:

Mohd Haziq Syafiiq Bin Haji KamsaniHNDBM11/02 A

Lecturer ; Mrs Hjh Jusnani Hj Kassim

GRAPEVINE

ORGANIZATIONAL CULTURE

Question

HOW ORGANIZATIONAL CULTURE HAVE AN IMPACT

ON EMPLOYEE PERFORMANCE AND

SATISFACTION?

What is organizational culture?

A system of shared meanings and common beliefs

held by organizational members that determines, in

a large degree, how they act towards each other.

“The way we do things around here.”

Implications:

Culture is a perception

Culture is shared

Culture is descriptive

Relationships between OC and employees

Gives identity-Identity of company, automatically became the identity of people who work in the company, as well.

The people end up affecting the culture as much as the culture is affecting them.

How Organizational culture affect the Organization?

It helps to manifests or understands in:1. the ways the organization conducts its

business, treats its employees, customers, and the wider community.

2. the extent to which autonomy and freedom is allowed in decision making, developing new ideas, and personal expression.

3. how power and information flow through its hierarchy.

4. the strength of employee commitment towards collective objectives.

culture can help drive business results, but it takes a cultural audit to differentiate which elements of the culture can lead to superior performance.

ORGANIZATIONAL CULTURE PROFILE

Impact of OC to employees performance

High Performance when: the OC is effective and can be accepted

by the employees . This can lead to motivation to the employees to increase their productivity.

For example, if the organizational culture is Innovative, and the employees likes to improve and to do new things, then these can lead to high performance.

Low Performance when: the culture of the organization is not

proper and transparent and it is not accepted by the employees.

For example, if the organizational culture is team oriented and the employee is individualistic who likes to do work in individual, then this can lead to low performance.

Impact of OC to employees satisfaction

Employee satisfaction is the terminology used to describe whether employees are happy and contented and fulfilling their desires and needs at work.

High satisfaction when the employees is willing to adapt the organizational culture.

Low satisfaction when the employees is unwilling to adapt the organizational culture.

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