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Revised 03/20/2017 Page 1
Introduction Letter
Dear Valued LivingXL /Manufacturer,
This vendor guidebook is all inclusive for LivingXL and can be found in the same location as the
DXL Group vendor manual which is available in its entirety at
http://www.destinationxl.com/media/content/vendors/
Vendor Manual Objective
The DXL Group Vendor Manual is the common document where suppliers will locate DXL
Group requirements for manufacturing of a quality product deemed acceptable to be
merchandised by DXL Group. This invaluable tool is updated and enhanced to ensure that our
commitment to deliver merchandise to our customers is consistently met. All suppliers must fully
read this vendor manual in the interest of best business practices with DXL Group
Note
For the purposes of this document the term “vendor” and “manufacturer” are used
interchangeably.
Brand Protection Policy and Confidentiality Clause
THIS MATERIAL IS INTENDED ONLY FOR USE BY THE INDIVIDUAL OR ENTITY TO
WHICH IT IS ADDRESSED AND CONTAINS INFORMATION THAT IS PRIVILEGED,
CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. IF
THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT OR THE
EMPLOYEE OR AGENT RESPONSIBLE FOR DELIVERING THE MATERIAL TO THE
INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT ANY DISSEMINATION,
DISTRIBUTION OR COPYING OF THIS MATERIAL IS STRICTLY PROHIBITED.
Collaboration
Providing the contact information for appropriate individuals in your company that must be
proficient and knowledgeable of the vendor manual contents will ensure future communications
are sent to the most key individuals. Email this information to Manager of Vendor Compliance
and cc the Sr. Direct Merchandiser / LivingXL Buyer, Andrea Wong Iarocci
AWong-Iarocci@dxlg.com
General Questions can be directed to VendorCompliance@dxlg.com.
Thank you with regards,
Sandy Sherman
Senior Director of Vendor Compliance and Quality Assurance
Global Sourcing
ssherman@dxlg.com
781 821 2500 x3356
Revised 03/20/2017 Page 2
Purpose of LivingXL Guide Sections:
I – Overview of Vendor Set-Up & Guidelines for assessment of EDI capabilities
o Manufacturer must contact EDI Team at EDIDepartment@dxlg.com
to have capabilities evaluated.
II - Specify the company’s packaging, packing, shipping and loading requirements for
LivingXL.
III – Detail Product Approval Process, Product Testing and Quality Assurance Inspection
procedures for LivingXL program requirements
Each Brand manufacturer/vendor must have internal and comprehensive quality assurance
program that includes but is not limited to comprehensive product testing and reporting, product
quality assurance Final Random inspection at minimum, social accountability monitoring with
Social Compliance Audit, CAP and follow up Audits on record and full compliance all
regulations required in the markets where the product is distributed.
DXL Group Manager of Vendor Compliance and Merchandising Team for LivingXL at any level
of management may ask you to provide documentation of the same above mentioned and/or on an
as-needed basis.
SECTION I – VENDOR SET-UP
Overview
Vendor Set-Up & Guidelines - assessment of EDI capabilities.
Manufacturer must contact EDI Team at EDIDepartment@dxlg.com to have capabilities
evaluated.
o Vendor Set-Up Form must be completed to initiate system Set-Up with Finance
Department. Use the appropriate Domestic or Import Set-Up Forms on the
following pages as requested and return completed form directly to the origin of
the request. This is most commonly a Merchandising Buyer or Assistance Buyer.
o EDI Technology DXL Group is committed to supporting the Universal Product
Code (UPC), Electronic Data Interchange (EDI), Voluntary Inter-industry
Commerce Standards (VICS) and the Uniform Code Council (UCC) standards.
By implementing these standards and technologies, DXL Group can expedite
merchandise through the supply chain thus insuring an expedited flow from our
trading partners to the selling floor, better management of inventories, increased
sales and enhanced customer service. It is our goal to have all vendors fully
compliant with EDI production.
Revised 03/20/2017 Page 3
DIRECT SUPPLIER SET-UP FORM
PLEASE PROVIDE A BLANK INVOICE WHEN SUBMITTING
SUBMITTINGTHECOMPLETED FORM
***Please return the form as an Excel document
Casual Male Store Division
Casual Male Catalog Division
Rochester Store Division
Rochester Catalog Division
LivingXL Division X
Factory (Vendor) Name:
*This is the vendor/factory whom the Purchase Order will be issued to
Contact Person:
Remit to Address:
(if agent not used)
Address: A/R Contact
Phone Number: Phone Number:
Fax Number: Fax Number:
Email Address: Email Address:
Agent:
Agent Name: Wire Bank Name:
Agent Address: Bank Address:
ABA:
Phone Number: Account #:
Fax Number: Corresponding Bank:
Email Address: Swift Code:
LC Beneficiary: *If different from above factory/vendor
Name: Wire Bank Name:
Address: Bank Address:
ABA:
Phone Number: Account #:
Fax Number: Corresponding Bank:
Email Address: Swift Code:
Payment Terms:
Ticket Vendor:
*Indicate which of the above addresses should be used for sending price tickets, PID stickers and case
labels.
Additional Comments:
*Below to be completed by DXL Group Finance Department
CMStore CM Catalog RochesterBT Store RBTCatalog Living XL
Vendor #:
Ticket Vendor #:
Revised 03/20/2017 Page 4
DOMESTIC VENDOR SET-UP FORM
PLEASE PROVIDE A BLANK INVOICE WHEN SUBMITTING THE COMPLETED
FORM
MERCHANT: PLACE AN “X”BESIDE ALL DIVISIONS THAT APPLY
Casual Male Store London (GBP)
Casual Male Catalog Europe Website
Rochester Store LivingXL Catalog
Rochester Catalog Shoes XL Catalog
BT Factory Catalog Rochester Ticket
Vendor
Casual Male Ticket Vendor
PLEASE PLACE AN X BESIDE THE LABEL CATEGORY THAT
APPLIES
Branded Private
VENDOR INFORMATION
Vendor Name:
Address:
Address Line 2:
City / State:
Country / Zip Code:
A/R Contact:
A/R Email:
A/R Phone:
FACTORY INFORMATION - IF
APPLICABLE
Factory / Mill Name:
Address:
Address Line 2:
City / State:
Country / Zip Code:
PAYMENT TERMS: PAYMENT TYPE: Terms effective 01/15/09:
VISA CREDIT CARD CREDIT CARD MARKET DEV FUNDING
NET 30 LETTER OF CREDIT ADVERTISING
NET 60 WIRE
TRANSFER VOLUME INCENTIVE
LC CHECK DAMAGE ALLOWANCE 1.0%
Has Vendor, any Related Entity, Principal Owner/Shareholder(s) previously conducted business with Company?
YES NO If Yes, Under what Name(s)?:
GMM Signature
Finance Approval
Effective Date:
Revised 03/20/2017 Page 5
MERCHANDISE INVOICING
All domestic merchandise invoices should be billed and mailed to:
DXL Group, Inc.
Attn: Merchandise Payables
555 Turnpike St.
Canton, MA 02021
• The Living XL/DXL Group purchase order # must be clearly noted on all invoices.
• Only one purchase order per invoice and one invoice per purchase order is allowed.
Noncompliance will result in a chargeback of $100 per invoice.
• Do not prepay and add freight to the merchandise. DXL Group does not pay freight on
merchandise invoices unless previously authorized.
• A statement of open invoices should be sent monthly to the above address.
• Please direct any questions regarding merchandise invoicing to:
Merchandise Payables
781-828-9300 ext. 2129 or ext. 2245
Revised 03/20/2017 Page 6
EDI TECHNOLOGY GUIDELINES
(Not currently available for drop ship)
DXL Group is committed to supporting the Universal Product Code (UPC), Electronic Data
Interchange (EDI), Voluntary Interindustry Commerce Standards (VICS) and the Uniform Code
Council (UCC) standards. By implementing these standards and technologies DXL Group can
expedite merchandise through the supply chain thus insuring an expedited flow from our trading
partners to the selling floor, better management of inventories, increased sales and enhanced
customer service. It is DXL Group’s goal to have all Vendors fully compliant with EDI
production.
Summary of Vendor Expectations
Supply DXL Group with access to vendor’s UPC catalog if DXL Group will be using the
vendors UPC.
Initiate contact with DXL Group’s EDI department @ 781-828-9300. Contact ext 2651
or ext 2509 to start the testing process.
Return a test ASN within 30 days of receiving a test PO.
Using test data and within 30 days, send an actual UCC128 label to
VendorCompliance@dxlg.com for approval.
EDI ASN transmissions will not be approved until an actual UCC128 case label from the
first EDI ASN shipment is reviewed to ensure it is on the ASN transmission. A picture of
an actual label attached to the ASN must be emailed to EDI@dxlg.com, cc
VendorCompliance@dxlg.com. Note we are requesting two labels, one for label format
approval to and the second for EDI ASN approval.
Summary of Standards
Merchandise should be marked with quality, industry standard; vendor generated UPC
bar-code ticket including vendor style and size.
Provide accurate, updated UPC via Quick Response Service Catalog (QRS). Merchants
prefer to receive UPCs from vendors.
Required EDI documents
A) 850 Purchase Order
B) Accurate carton level EDI 856 Advance Ship Notice (ASN)
C) All UCC128 labels applied to cases of an EDI PO must be
successfully attached to the corresponding EDI ASN.
D) Functional Acknowledgment (997)
E) 810 Invoice
F) 860 PO Cancellation
EDI DOCUMENTATION AND TRANSMISSION
A. Qualifications for Becoming and EDI Partner with DXL Group
To qualify as an EDI partner, your company must be 100% UPC marked and provide us
with access to your UPC catalog. EDI is a requirement of doing business with DXL
Group. As vendors, you are expected to comply and contact us to start testing.
You must be capable of transmitting the necessary EDI documents required by DXL
Group.
Revised 03/20/2017 Page 7
B. EDI Document Requirements
#850 Purchase Order
#856 Advanced Ship Notice (ASN) with accurate carton level information.
UCC-128 Shipping Container Label matching the carton level info in the 856 ASN
#997 Functional Acknowledgment
#810 Invoice
C. EDI Transmission Standards
Transmission of the # 856 Advance Shipping Notice must contain the following
information.
Our Purchase Order Number
SKU and quantity must match the contents of the case as this is the information used
to receive the shipment and verify the invoice for payment.
Total weight of Shipment
Total number of cartons in your shipment
The freight carrier
The exact quantity (in units) by SKU, color and size
DXL Group will only accept one ASN per shipment / Bill of Lading (BOL) for
domestic shipments. The ASN can contain multiple POs for the same location.
Advance Shipping Notices (ASN’s) must match the shipment and must be
transmitted to DXL Group the same day the shipment is tendered to the carrier at the
PO designated FOB point (ASN transmission date and the carrier signed BOL date
must be exactly the same)
Direct import shipments must have one ASN per container. ASN’s must match each
actual container; ASN’s must not be shared over multiple containers. ASN’s must be
transmitted to DXL Group within seven (7) calendar days for a container shipment
and three (3) calendar days for an air shipment.
D. EDI Document Requirements
#850 Purchase Order
#856 Advanced Ship Notice (ASN) with accurate carton level information.
UCC-128 Shipping Container Label (856 ASN)
#997 Functional Acknowledgment
#810 Invoice
E. UCC-128 Shipping Container label
Each label must match the SKU and quantity within the case to which it has been
applied
All labels applied to cases of an EDI PO shipment must be successfully attached to
an EDI ASN
A label cannot be changed by crossing out the SKU or quantity and writing the
correct information in pen
A new label must be created and assigned to the EDI ASN before submitting the EDI
ASN to DXLG.
Revised 03/20/2017 Page 8
EDI Technology/Non Compliance / Charge Backs
DXL Group will issue charge backs for any and all EDI non compliance issues including but not
limited to: unable to receive 850 purchase order; no 856 ASN transmission; 856 transmission is
incorrect or was not received prior to the arrival of the shipment at DXL Group’s distribution
center; failure to consolidate ASN’s on one BOL at the rate of $250.00 per purchase order plus
$5.00 per carton. Failure to transmit an 810 invoice or transmitting an 810 invoice with errors will
result in a charge back of $100.00 per invoice.
For Domestic Vendors: If the ASN transmission date and carrier signed BOL date do not
match a 5% merchandise invoice deduction up to a maximum of $2,000 per ASN will be
taken.
For Global Vendors: If an ASN isn’t transmitted (7) seven calendar days for container
shipments and (3) three calendar days for an air shipment after the shipment leaves, a 5%
merchandise invoice deduction up to a maximum of $2,000 per ASN will be taken.
If you have any questions or concerns regarding DXL Group’s EDI program, documentation
requirements and/or transmission standards please contact our EDI department at 781-828-9300
ext. 2509 or 2651
Revised 03/20/2017 Page 9
SECTION II – MERCHANDISE PREPARATION
Packaging – general materials Shall be sufficiently sized to hold the product without deforming the product or the retail
packaging.
Each box shall be well constructed, so as not to fall apart, deform or crush when stacked.
There shall be no deformation.
Packaging shall include a sufficient amount of packaging materials inside each to prevent
crushing/deforming of the product.
Each product shall be encased in packaging materials to prevent any scratching / marring /
damage on the product. General industry standards for plastic bag or packaging materials
apply
Factory sourced
Tissue must meet industry standard quality, construction and regulatory
requirements
Poly bag Material of linear low-density polyethylene of a minimum thickness of
1.0 mil
Poly bag Suffocation warning (English, French, and Spanish): WARNING: TO AVOID DANGER OF SUFFOCATION KEEP THIS BAG AWAY FROM
BABIES AND CHILDREN.
DO NOT USE IN CRIBS, BEDS, CARRIAGES, OR PLAYPENS.
THIN FILM MAY CLING TO NOSE AND MOUTH AND PREVENT BREATHING. THIS
BAG IS NOT A TOY.
Packaging – carton markings and requirements
Each LivingXL box may have a picture of the product.
Each LivingXL box may include name of brand.
Each LivingXL box shall include country of origin marked in a conspicuous and
legible way.
Packaging materials – factory sourced and must meet minimum industry standards as
above mentioned
All units must be individually boxed / packaged. The following must be
predetermined with buyer:
1. If product requires reshippable cartons and packaging
2. If product is also packed in master carton or shipped individually in a
reshipper carton.
Reshipper carton and packaging/carton must comply with minimum quality requirements
as well as regulatory requirements and guidelines.
The minimum required carton markings on the shipping carton are as follows and should
be located in a conspicuous location on the carton:
◄ LivingXL PO#:
◄ LivingXL style#: X 1234
◄ Color name from PO:
Revised 03/20/2017 Page 10
Packing - general requirements for packing shipping carton
All cartons must be labeled with carton markings required
All cartons must be of a high quality corrugated and be delivered to DXL Group in re-
shippable condition
All cartons must have a bursting weight of 200 lbs (90.72 kg) per square inch
All cartons must have top opening flaps
Bands or straps are strictly prohibited from being used on cartons
All cartons must be securely taped in an “I” or “H” pattern with a high quality clear tape
40 lbs is maximum weight of carton for conveyable products
100% Compliance to Purchase Order - non-conveyable ONLY ONE COLOR,
ONLY ONE SIZE PER CARTON
Revised 03/20/2017 Page 11
Pre-ticketing/sticker – determined by merchandise category and packaging
CUSTOMER PID LABEL = PID sticker – not actual size
PID placement a. If on carton must be next to Carton markings
b. If on poly bag must be placed center front
CUSTOMER LABEL = Combined Price Sticker and PID , not actual size Ticket type “A” *
Most Used
Price Ticket – not actual size / used for non-boxed items such as Softlines, accessories
and predetermined with buyer if needed. Ticket type “ G ”
PO SKU #
PO item description
PO or vendor UPC as agreed with buyer
D= Department #
CL= Vendor Class#
ST= DXL Group Style #
SUB= Sub Class #
SEA= Season Code
Revised 03/20/2017 Page 12
Pre-Ticketing/Stickers - Vendor’s Own Supplier Option
Initiate contact for approval process to print your own labels or questions to
mfreitas@dxlg.com
Examples are located in chapter 2 of the DXL Group vendor manual at
http://www.destinationxl.com/media/content/vendors/ Be advised that this is the required format and specifications which must be strictly
adhered to and approved by DXL Group. Logos must be accurately duplicated, must have
the exact same logo color standards and be of the exact same format and size
specifications as detailed on the examples.
Send minimum three (3) physical samples directly to Attention: Maria Freitas, Global
Sourcing Dept at 555 Turnpike Street; Canton, Ma 02021
Written approval is provided or otherwise recommendation for improvement will be sent
to the contact email address provided to Maria Freitas at mfreitas@dxlg.com
Upon receipt of DXL Group approval for Price Tickets and Price or PID stickers,
the supplier must maintain the integrity of the approved format for all future
purchase orders from that time. In the event of changes that affect the approved
physical sample, it must be resubmitted for the above mentioned approval process.
Pre-Ticketing/Stickers – Standard Operating Procedure nominated label supplier
(ALL TICKET, STICKER, AND LABELS ORDERS ARE VENDOR PAID). Order
process (domestic and international) is initiated by DXL Group sending the data file
created from PO Ticketing System to nominated label supplier. Orders are created and
shipped by the nominated supplier to the ticket address provided by the vendor.
Nominated label supplier sends invoice directly to same vendor ticket address to remit
payment based on payment terms indicated. Unless Vendor’s own supplier is approved as
per above mentioned.
Critical Process Information
DXL Group must be notified of any and all mailing address changes. Your factory’s
address is stored in our data base. When a purchase order is authorized a ticket order is
automatically created and forwarded to our ticket supplier. The ticket order contains the
shipping address stored in our data base; if it is incorrect then the tickets will be shipped
to the wrong location resulting in additional freight costs and possible re-printing of
duplicate tickets. Therefore you must notify us of any address changes and addresses for
new factory locations. Please include the telephone number, contact name and an email
address for each address. It is your responsibility to ensure that DXL Group has the
correct ship to address for all your factory locations otherwise you will be charged for all
applicable costs incurred if tickets are shipped to the wrong address.
Revised 03/20/2017 Page 13
Logistics – Routing Requirements
Import Routing Guide
For any shipment originating outside of Asia or on the Indian subcontinent, please send your
routing request to the DXL GROUP Logistics team at bgreen@dxlg.com and dwolf@dxlg.com
London: Please see a separate Routing Guide for shipments to the Rochester Big & Tall store in
London, U.K.
Consolidator: (Asia/India subcontinent origins)
Century Distribution System is our consolidator for direct import air and ocean shipments for all
purchase orders originating in Asia and the Indian subcontinent
Century has offices throughout Asia the US and Canada. A listing of their offices can be found at
http://www.cds-net.com/Offices.aspx
Whenever it is necessary for your purchase order(s) to be shipped via air they must be routed
using Century regardless of the party incurring the expense. This may not be deviated from.
Importer Security Filing (ISF)
Importer Security Filing (ISF) is a step in the Department of Homeland Security's (DHS)
strategy to better assess and identify high-risk shipments from entering the United States. ISF is a
requirement of US Customs and Border Protection (CBP) for importers and carriers to
electronically submit detailed information regarding the shipment before it departs the port of
origin. This regulation requires ocean carriers to submit “10+2” information in order to enhance
the security of the maritime shipments. ISF (10 + 2) information includes 10 data elements
reported by the vendor/importer generally submitted at the time of booking and 2 additional data
elements that are provided by the carrier.
Century acts as DXL GROUP’s agent and is authorized to submit the ISF on our behalf at the
port of departure. Vendors must submit the ISF information listed below as part of the VMS
booking process.
Revised 03/20/2017 Page 14
ISF Data Elements
1. Seller – Must be submitted by the vendor
2. Buyer – Preloaded into Century/VMS
3. Importer of Record number/FTZ Applicant ID number – Preloaded into
Century/VMS
4. Consignee number – Preloaded into Century/VMS
5. Manufacturer (or supplier) – Must be submitted by the vendor.
6. Ship to party – Preloaded into Century/VMS
7. Country of origin – Must be submitted by vendor.
8. Harmonized Tariff Schedule number – Preloaded into Century/VMS
9. Container stuffing location – Must be submitted by the vendor in cases of Factory
Loaded containers only
10. Consolidator (stuffer) – Will be submitted by Century for CFS loads.
The “+2” data elements which are entirely the responsibility of the steamship line are:
1. Vessel stow plan
2. Container status messages
Seven Point C-TPAT Security Container Inspection Report
All factory loaded containers must be accompanied by a completed FACTORY 7 POINT C-
TPAT CONTAINER PRELOAD INSPECTION REPORT (please see Exhibit “A”). This
document is required by DXL GROUP for C-TPAT verification purposes. The must be included
with the balance of documents being submitted to Century. Please note that Century will not
issue an FCR for factory loaded containers without submission of the report.
Seals
All ocean containers must be sealed with a “High Security” seals meeting at least the minimum
requirements as prescribed by US Customs C-TPAT requirements. These seals can be obtained
from the ocean carrier who is shipping the container.
Documentation Requirements
Effective June 20th
, 2016 all vendors will be required to submit documentation certifying the
“Verified Gross Mass” of their shipment prior to delivery to the carrier. Please see
“Exhibit C” regarding “VGM” requirements.
Century will issue a Forwarder’s Cargo Receipt (FCR) for all shipments (other than those that the
L/C or that legally require a bill of lading) once the merchandise has been delivered on a timely
basis; correct documentation (see list below) has been submitted and all charges have been paid
to Century.
Please note that DXL GROUP's terms of purchase for all direct import purchase orders are FOB,
meaning that all origin charges assessed by consolidators, freight forwarders and/or steamship
lines/airlines, are the responsibility of the vendor. To maintain the timely and correct routing of
your purchase order(s), all suppliers should contact the appropriate Century origin office for
booking, routing and documentation instructions at least 10 days (for sea) or 4 days (for air) prior
to the “Do Not Ship After” date designated in each purchase order.
Revised 03/20/2017 Page 15
Document # Copies
Document Cover Letter 1
Seaway Bill of Lading 1
FCR 1
Signed Commercial Invoice 1
Packing List 1
Century Vendor Invoice 1
7 Point Inspection Checklist; for factory
loaded containers
See Exhibit “A”
1
VGM Certificate – See Exhibit “C” 1
Late Document Notice (if applicable) 1
Agent Inspection Certificate 1
Container Load Plan (CY/CY only) 1
Fish & Wildlife Certification (if applicable) 1
Visa Export License (if applicable) 1
Country of Origin Certificate Form A (if
applicable)
1
Fumigation Certificate (if applicable) 1
WPM (wood packaging) Statement or
Certificate (if applicable)
1
Minimum Freight Volumes Required for a Factory Loaded Container
45' Container = 70 CBM or more
HQ Container = 60 CBM or more
40' Container = 50 CBM or more
20' Container = Not allowed without specific authorization from DXL GROUP Logistics
It is imperative that containers are loaded in such a way that they can be unloaded at DXL
GROUP’s Distribution Center as quickly and efficiently as possible. DXL GROUP recognizes
that it may be more cost effective for a factory to load its own containers, but because of strict
requirements at the DXL GROUP Distribution Center, factories need to recognize that this is a
privilege, and if the method outlined below is not followed, the privilege will be denied on
future factory load requests.
Cargo must be loaded into container by Purchase Order and SKU number sequence.
A PO can only be split between two containers when there are too many cartons in a PO
to fit into one container. The balance may be loaded into a second container; however,
SKU integrity must always be maintained. A SKU may never be split over multiple
containers. The overage must be loaded on tail of the subsequent container. A separate
ASN must be created for each container.
Revised 03/20/2017 Page 16
Should a vendor deliver a factory loaded container not meeting the minimums outlined
above, the factory shall be charged back the dead freight differential between what is
actually loaded and the minimums noted above.
Vendor Commercial Invoices
There must only be one invoice per shipper, per vessel. If there is a need to issue more than one
invoice (and therefore additional bills of lading), the shipper must obtain prior approval from
DXL GROUP Logistics, or the expenses incurred will be charged back.
If you have any questions or concerns regarding the routing of DXL GROUP import purchase
orders please do not hesitate to contact Beth Green of our Logistics Dept at 781-828-9300 ext.
2665 or bgreen@dxlg.com
Late Shipments Chargeback Policy
Please refer to the Chargeback Assessment Fees section for all applicable late shipment
penalties.
Revised 03/20/2017 Page 17
EXHIBIT “A”
FACTORY 7 POINT C-TPAT CONTAINER
PRELOAD INSPECTION REPORT
SIDES SECURE
REMARKS YES NO
1. OUTSIDE/UNDERCARRIAGE
2. INSIDE/OUTSIDE DOORS
3. RIGHT SIDE
4. LEFT SIDE
5. FRONT WALL
6. CEILING/ROOF
7. FLOORS (INSIDE)
*** If the container is damaged or tampered with, please do not use the container. Unsatisfactory containers must
not be used at any time.
***Containers that have been tampered with must be immediately reported to proper authorities.
FACTORY/CONSOLIDATOR NAME________________________________________
LOCATION_______________________________________________________________
CONTAINER # ____________________________________________________
CONTAINER SEAL # ________________________________________
INSPECTOR’S NAME ________________________________________
DATE ________________________________________
1. OUTSIDE/UNDERCARRIAGE
2. INSIDE/OUTSIDE
DOORS
3. RIGHT SIDE
4. LEFT SIDE
5. FRONT WALL
6. CEILING/ROOF
5. FLOORS (INSIDE)
Revised 03/20/2017 Page 18
EXHIBIT “C”
VENDOR VERIFIED GROSS MASS CERTIFICATION FORM
(On factory/vendor letterhead)
We hereby certify that we have calculated the “Verified Gross Mass” of our shipment using one
of the following 2 methods (check off one).
___Method 1 –The container has been weighed at our direction either at our facility or a third
party weighing station upon conclusion of the packing and sealing of the container.
___Method 2 – We have weighed or have had a third party weigh all packages and cargo items as
well as pallets, dunnage or other packaging and have in the case of a factory loaded container
added the tare mass of container to determine the “Verified Gross Mass” of the container.
We further certify that the weighing process was performed using scales that have been certified
and meet the applicable local and/or national governmental accuracy standards and requirements.
We further certify that VGM of the shipment has been submitted electronically to Century though
the VMS system.
Invoice No:
Purchase Order no(s):
Container number (Factory Loaded Containers only):
Verified Gross Mass of shipment:
Signature: ___________________
Name:
Title:
Date:
Revised 03/20/2017 Page 19
Domestic Routing Guide
The routing and shipping instructions contained within this guide must be strictly adhered to
when shipping merchandise to all divisions of the Destination XL Group’s (DXL GROUP)
distribution center (store 9990) in Canton, MA; direct (drop ship) to stores and/or customers.
Only carriers authorized by DXL GROUP can be used. Violations or non compliance resulting in
incremental freight, handling or administrative costs being incurred by DXL GROUP will be
charged back in full (minimum charge $100.00). The policies contained herein supersede any and
all prior publications of the DXL GROUP Merchandise Vendor Routing Guide. Please discard all
prior versions and ensure that all customer service, logistics and shipping associates within your
company receive a copy of this routing guide and fully comply with its instructions.
All DXL GROUP Merchandise Vendors must EMAIL or FAX a completed Vendor Routing
Authorization Form (VRAF) to DXL GROUP Logistics for an authorization number and
carrier routing at least 2 full business days prior to shipping. Samples of the VRAF forms for
each division are located at the end of this guide; exhibits D, E & F. VRAF’s are only applicable
to PO’s destined to DXL’s distribution center in Canton, MA (store 9990). To obtain the original
VRAF, contact DXL GROUP Logistics either by phone: 781-828-9300 ext. 2528; Email
traffic@dxlg.com or fax 781-828-5035.
DXL GROUP Logistics Dept. Hours: Monday – Thursday 8am-4pm
Friday 8am – 2pm
Friday Memorial Day through Labor Day 8am – 12pm noon
The times noted above are in the Eastern Time zone
Email: traffic@dxlg.com / Fax: (781) 828-5035
Telephone: (781) 828-9300 Ext. 2528
DXL GROUP VENDOR ROUTING STANDARDS AND REQUIREMENTS
Any and all routing guide, shipping and/or freight related violations will be charged back at the
associated rate found in Chargeback Assessment Fees located in the DXL GROUP Vendor
Compliance Requirements section.
All P.O.’s must be shipped complete and on time. Partial, early or late shipments are not
permitted without pre-approval from DXL GROUP’s Divisional Merchandise Manager
(DMM).
Vendors must provide DXL GROUP Logistics a minimum of 2 full business day’s prior
notice for merchandise pick-up.
Vendors must EMAIL or FAX a completed VRAF to the DXL GROUP Logistics at least 2 full
business days prior to your “Ready to Ship Date”. DXL GROUP Logistics will assign an
authorization number, carrier routing and either fax or email the VRAF back to the vendor.
Create ONE (1) Bill of Lading (BOL) when shipping MULTIPLE P.O.‘s and/or MULTIPLE
DIVISIONS on the same day.
Revised 03/20/2017 Page 20
Do not ship to DXL GROUP on consecutive days but consolidate into a single shipment on one
(1) BOL. Contact DXL GROUP Logistics at 781-828-9300 ext. 2528 regarding consolidating
multiple shipments over multiple days into a single shipment.
DXL GROUP encourages pallet loading unless the cubic measurement will prohibit all cartons
from loading into one trailer; cartons must then be loaded loose on the floor of the trailer to
maximize the space in the trailer. DXL GROUP will issue instructions on the VRAF whether to
pallet or floor (loose cartons) load.
Regarding Landed (LDP) Shipments, vendor must EMAIL or FAX a completed VRAF to DXL
GROUP Logistics for inland routing and authorization 2 full business days before shipments
arrive in port and clear U.S. Customs. Failure to comply resulting in any and all subsequent pier
related charges such as but not limited to detention, per diem and demurrage will be charged
back.
LDP terms: (A) Except for FOB Boston, DXL GROUP does not pick up full LDP containers. (B)
Non FOB Boston full containers, LCL and Air shipments must be tendered to DXL GROUP’s
carrier as loose freight.
Carrier loading (detention) at vendor warehouse or shipping location cannot exceed the carrier’s
free time limit. Any detention charged by a carrier exceeding their free time limit will be charged
back in full.
When authorized, UPS Ground shipping must be on either a collect or 3rd Party basis. Do not
prepay and add freight charges to your merchandise invoice. DXL GROUP does not pay freight
on merchandise invoices. Contact DXL GROUP Logistics for the applicable UPS account
number to be applied to your shipment.
Air Freight can only be authorized by the DXL GROUP Logistics Dept.
BILL OF LADING (BOL) PREPARATION: It is mandatory that your BOL contain all of the
following:
1. Ship to: Destination XL Group; 555 Turnpike St.; Canton, MA. 02021
2. Ship from: Complete vendor/shipper name and address
3. The total number of cartons and weight
4. All DXL GROUP P.O. Number(s) and Authorization Number(s) including the prefix
(CM, RBTR or LXL)
5. An itemized breakdown of cartons and units by P.O. #
6. Applicable National Motor Freight Classification (NMFC) Code
7. Carrier’s Volume Quote ID# assigned by DXL GROUP Logistics on the VRAF
when applicable
8. Carrier name and date shipped
9. Freight terms are “collect” unless otherwise specified on the P.O
Revised 03/20/2017 Page 21
SCHEDULE OF CHARGE BACK FEES FOR ROUTING GUIDE VIOLATIONS
SHIPMENT VIA UNAUTHORIZED CARRIER: The charge back will be the incremental freight
expense incurred; minimum charge $100.00.
LESS THAN 2 FULL BUSINESS DAY NOTICE FOR ROUTING: If DXL GROUP Logistics was not
contacted for authorization and carrier routing at least 2 full business days prior to the ready to ship date
resulting in a more expensive carrier routing being assigned, the incremental freight expense incurred will
be charged back; minimum charge $100.00
BILL OF LADING VIOLATIONS (BOL): The charge back is $250.00 per purchase order.
VOLUME QUOTE VIOLATIONS: When instructed by DXL GROUP Logistics, the Volume Quote ID #
must be listed on the BOL. If failure to do so results in higher freight costs the incremental freight expense
will be charged back in full; minimum charge $100.00.
INACCURATE WEIGHT, PALLET or CUBIC MEASUREMENTS: If the actual shipped (billed) weight,
pallet count or cubic foot calculation is either less than or greater than the weight, pallet count or cubic
foot calculation listed on the VRAF any incremental freight expense caused by the discrepancy will be
charged back in full; minimum charge $100.00.
SHIPMENT IS PALLET LOADED INSTEAD OF FLOOR LOADED OR TOO MANY PALLETS ARE
SHIPPED: Any incremental freight charges incurred due to pallet loading large volume shipments or the
carrier invokes cubic capacity rule charges will be charged back in total; minimum charge $100.00
SHIPPING MULTIPLE PURCHASE ORDERS AND/OR MULTIPLE DXL GROUP DIVISIONS ON
THE SAME DAY ON MULTIPLE BILLS OF LADING: The amount of the charge back will be the
difference of the combined higher freight charges of the multiple BOL’s versus the lower freight charge
had they been consolidated and shipped on one BOL; minimum charge $100.00.
INCORRECT NMFC CODE: Any incremental freight charges incurred will be charged back; minimum
charge $100.
AIR FREIGHT: For any air shipment not authorized by DXL GROUP Logistics, the difference between
the air and ground freight charges will be charged back in total; minimum charge $100.00.
DROP SHIP VIOLATIONS): Vendor direct to store PO’s Shipped either to the DXL GROUP DC or the
wrong store address will be charged back for the incremental freight expense and/or additional handling
incurred; minimum charge $100.00.
TRAILER DETENTION AT VENDOR SHIPPING POINT (LOADING ORIGIN): Any and all carrier
charges incurred for detention beyond the carrier’s free time limit will be charged back in total; minimum
charge $100.00.
LANDED (LDP) SHIPMENTS: (A). Except for FOB Boston, DXL GROUP does not pick up full
containers; any and all drayage charges incurred by DXL GROUP for full containers (except FOB Boston)
will be charged back in total, minimum charge $100.00 (B). Non FOB Boston full containers, LCL or air
LDP shipments must be tendered to DXL GROUP’s carrier as loose freight. Any container and/or CFS
related charges incurred by DXL GROUP such as but not limited to ocean or air freight, inland drayage,
stripping, handling, storage, detention, per diem, demurrage, broker or customs related charges and fees
will be charged back in total; minimum charge $100.00.
Revised 03/20/2017 Page 22
Drop Ship (vendor direct to store P.O.) Routing
P.O.’s written for vendor drop ship direct to DXL GROUP stores (U.S.A.) are to be shipped via
UPS Ground Commercial service; freight charges are to be third (3rd
) party billed to DXL
GROUP UPS account # 2RV702. Note the store # in each P.O. to determine the correct ship to
store.
For store # 5018 London, UK refer to the Rochester Big and Tall London Routing Manual.
For store # 9990 DC – Anchor (Canton distribution center) refer back to the Domestic Routing
Guide starting on page 8. For store address verification contact vendorcompliance@dxlg.com.
Drop Ship (catalog / web order) Routing
Catalog / web orders are to be shipped UPS; freight charges are to be third (3
rd) party billed to
DXL GROUP UPS account # 0RA161.
If you have any questions or need further clarification regarding the content of this domestic routing
guide, please contact the DXL GROUP Logistics Dept. Email traffic@dxlg.com or Telephone #
(781)-828-9300, Ext. 2528.
Requirements for direct shipment to DXL Canada stores
(Effective March 3, 2017)
Shipping from the United States only
1) Vendors must prepare an export commercial invoice for shipment to DXL
Canada stores must contain the following:
a. Shipper:
Vendor Name
Address
Contact name, phone and email address
b. Sold/Ship to:
DXL Canada, Inc.,
Business no. 862240074RM0001
DXL Store Number
Address
c. Bill to:
DXL Canada, Inc.
c/o Destination XL Group, Inc.
555 Turnpike Street, Canton, MA 02121
Revised 03/20/2017 Page 23
d. DXL (or Casual Male) Canada PO no.
e. Complete line by line item description including Item No., Common
Name, Canadian or US HTS no., Country of Manufacture, total units,
unit & total price in USD, weight and cube. Please affix 3 copies of the
invoice (and NAFTA Certificate, see below)to the first carton of the
shipment.
f. If any of the products are made in the USA a NAFTA Certificate of Origin
must be completed and submitted at the time of shipment in order to
ensure duty free entry into Canada. A Sample can be found at:
http://www.cbsa-asfc.gc.ca/publications/forms-formulaires/b232-
eng.html
2) Shipping instructions
Please ship to the store address noted on your purchase order via FedEx
INTERNATIONAL PRIORITY. Third Party billing to account no:
861035085. Pickup can be arranged by calling 1-800-463-3339 or on the
web at www.fedex.com
Shipping within (intra) Canada
Shipping instructions
Please ship to the store address noted on your purchase order via FedEx
GROUND. Third Party billing to account no: 861035085. Pickup can be
arranged by calling 1-800-463-3339 or on the web at www.fedex.com
Dated: 2/27/2017
Revised 03/20/2017 Page 24
SAMPLE 1A
Sample Only of Domestic Routing Form for Living XL– Do Not Use
VENDOR ROUTING AUTHORIZATION FORM
EMAIL TO: traffic@dxlg.com or FAX TO 1-781-828-5035
DATE/TIME:___________________________ VENDOR
CONTACT:__________________________
VENDOR:_____________________________ PHONE
NUMBER:___________________________
SHIPPING
ADDRESS:____________________________
FAX
NUMBER:___________________________
CITY, STATE
& ZIP CODE:__________________________
ADDRESS:__________________________
VENDOR’S DATE
READY TO SHIP:_______________________
IF LANDED CONTAINER, PROVIDE
VESSEL:____________________________
SHIPPING
HOURS:______________________________
CONTAINER #:
CIRCLE ONE: VENDOR LOAD/ DRIVER
COUNTS
E. T. A:______________________________
P. O.
# TYPE
BUYER
(S)
PLA
N
DLV
R
PAC
K STATUS CASES UNIT/PCS. WGT / LBS. CUBIC FEET FREIGHT CLASS & DESCRIPTION
RELEASED
OPEN
WORK
RELEASED
OPEN
WORK
RELEASED
OPEN
WORK
RELEASED
OPEN
WORK
RELEASED
OPEN
WORK
RELEASED
OPEN
WORK
TOTAL PALLETS=
VENDOR’S SHIPMENT TOTALS
LXL / DXL GROUP ’S
TRAFFIC INITIAL:
VENDOR CONSIGN
FREIGHT TO:
LIVING XL
555 TURNPIKE STREET, CANTON, MASS. 02021
ALL SHADED AREAS TO BE USED BY DXL GROUP TRAFFIC ONLY
AUTHORIZATION #
L X L
ROUTED VIA:
CARRIER CONTACT:
TRAILER SIZE:
CARRIER FAX:
VOLUME QUOTE:
MILES:
COST:
F. O. B.:
CMRG’S E T A:
CARRIER’S PHONE:
Revised 03/20/2017 Page 25
Drop Ship Guide
Overview: Drop ship processing thru DXL Group is a combined effort between the customer
service team, the buyer and the vendor to ship items to our customer in an efficient manner. In
order to be successful, information should be obtained prior to offering drop ship items on our
websites/catalog. Here is some information that we will need from the vendor in order to process
drop ship orders.
The buyer should coordinate a meeting with the drop ship team to discuss the vendor information
and information provided in the check list.
DXL Group Order Processing:
All communication with DXL Group and the drop ship vendor will be via e-mail using
Dropship@dxlg.com
EDI is not currently available for Drop Ship Vendors. DXL Group will email you new
orders via .txt files twice a day (morning/afternoon)
Here is an example of our .txt file that you will
receive:
Revised 03/20/2017 Page 26
Vendor Requirements:
Confidentiality:
Vendor shall, at all times, take reasonable steps to protect Company’s Confidential Information
pursuant to the confidentiality provisions set forth in the Vendor Agreement, attached hereto and
incorporated herein by reference, governing the use and disclosure by Vendor and its
Representative(s) of Company’s Confidential Information, which includes, but is not limited to,
Company’s customer information which shall be used by Vendor solely in connection with
completing transactions and for no other purpose. Any terms used herein, but not defined, shall
have the meaning ascribed to them in the Vendor Agreement.
Here is the information the Drop Ship team will need from the Drop Ship Vendor.
Contact information:
Provide an E-mail address to email orders
Provide contact person(s) & telephone number and back-up contact.
Order confirmation:
Vendor is required to notify DXL Group when an item is not available within 1 business
day.
Vendor is required to notify DXL Group when an item is on back order and include
expected ship date within 1 business day.
Shipment notification:
Shipment Notifications should be emailed to Dropship@dxlg.com within 1 business days
via:
o File format (UPS Quantum View) or via vendor website access. The DXL Group
Order # or PO # must be included.
o UPS Worldship or Campus Ship is required for UPS Quantum View
Confirmations.
Revised 03/20/2017 Page 27
Example of Quantum View:
Revised 03/20/2017 Page 28
Drop Ship New Vendor Checklist
Vendor information:
Vendor Name: __________________________
Vendor Email Address: __________________________
Vendor Contact Person: __________________________
Vendor telephone number: __________________________
Vendor Contact back up: __________________________
Vendor communication:
_____ Vendor communicated order confirmation process (NLA/BO) within 1 business day.
_____ Vendor communicated shipment confirmation requirement (UPS Quantum View or
website via 1 business day.)
_____ Vendor has been provided with DXL Group’s Email address Dropship@cmal.com
_____ Vendor has been provided with DXL Group sample .TXT file and frequency
Shipment Requirements:
_____ Vendor has confirmed UPS ship method via Worldship or Campus Ship to Set-Up UPS
Quantum View shipment notifications.
_____ Vendor has been provided with DXL Group UPS account number if needed
_____ Vendor has provided expected ship time if it is beyond 3-7 business days
_____ Vendor has provided shipping restrictions
Returns/Warranties:
_____ If not using DXL Group UPS account, has provided return shipment process
_____ Vendor is responsible for Damaged products during shipment
_____ Vendor returns are shipped to Canton, MA with 90-day return policy. Special return
conditions identified and communicated.
_____ Warranty information provided
_____ Repair policy/parts after 90 days identified and communicated
Other:
_____ Any product requirements identified and communicated (i.e. Set-Up)
_____ Item shipped partial/assembled identified and communicated with instructions.
Revised 03/20/2017 Page 29
SECTION III – PROGRAM REQUIREMENTS
Product Approval Process
Scope:
To ensure that process steps and service level meets or exceeds LivingXL
product quality, delivery and cost expectations
Process:
1. Concept sample must be provided to Living XL
a. Supplier must include recommendations and/or samples of packaging for
shipping and reshipping and all applicable regulatory restrictions.
b. Initial draft (IFU) product manual must be available to LivingXL and
provided in Phase III: Top of Production Testing (must be conducted prior to
production). Final draft must be provided to LivingXL for approval.
2. LivingXL Test Protocol is available at Modern Testing Services (MTS)
a. This protocol includes testing and quality standards that must be met or
exceeded
b. Test report data is the basis for evaluation from mutually accepted third party
testing laboratory, Modern Testing Services (MTS)
3. Supplier must source product quotes
a. Any quotes provided by Supplier will be based on development and source
b. Once an order has been placed there should be no changes to the related
protocol unless agreed to by the factory that meets Supplier’s criteria for
allocation
4. Modern Testing Services (MTS) is the exclusive nominated third party testing
service provider to perform testing
a. “Overall Rating” indicates the Pass or Fail status according to the test
properties inclusive of the named test protocol
b. LivingXL may waive any testing failures. A waiver must be in writing and
must specify if the waiver is for the specific order being tested or if the waiver
will be a permanent change to the product testing protocol. LivingXL gives
direction to MTS regarding status for LivingXL Test Protocols.
c. Supplier will determine corrective actions required to ensure the product
passes laboratory testing. Any required changes to the detailed bill of material
will be utilized for modification to support correction to the product specification
d. Cancellation policy is according to Vendor Agreement documentation
5. Supplier ensures the product delivered to LivingXL meets the product
specification (according to the related testing protocol)
a. Supplier shall accept responsibility for ensuring that the product is
manufactured in accordance with the approved test protocol and the detailed bill
of materials.
b. Discrepancies between the detailed bill of material and delivered merchandise
will be addressed with the Supplier for timely resolution.
Revised 03/20/2017 Page 30
6. LivingXL Purchase Order (PO) issued determines the ship window and cannot be
altered without written approval from the Buyer or higher level of management in
LivingXL organization.
7. Quality Assurance Final Inspection must be conducted and provided to Living XL.
Inspection procedure may be by Supplier or nominated third party service, MTS. Only
PASS Inspection report results can be shipped according to the PO as above mentioned,
unless otherwise resolved with written approval.
Revised 03/20/2017 Page 31
Product Testing
Program Overview
DXL Group, Inc. partners with suppliers and manufacturers that share our company’s philosophy
for delivering quality product to our customer. DXL Group Product Integrity is committed to
ensuring the following:
Vendor understands and follows the policies and procedures of the private brand
process set forth to achieve common objectives for delivering quality product to our
customers.
Third party services are capable of providing the same level of service that we expect
from our vendors. All third party service providers’ locations globally are evaluated and
monitored to ensure consistency and accuracy. These locations must meet the code of
conduct, social, environmental and product quality standards of DXL Group as well as
any specific country requirements and national laws.
Program Testing Frequency Requirements
Every product style must be tested and this test report data can be utilized for approval of
multiple deliveries.
Full protocol testing is required on new production for all styles including reorders unless
written approval is provided for waiver by Director of Product Integrity.
Additional textile colorways must be submitted for testing. If not available at the same
time can be submitted when available but must refer to the full product test report # on
the test request form to be considered for Colorfastness testing only (see product test
protocol for more details).
Any products with updates must be retested.
It is at the buyers’ discretion as to how often a product is retested.
Roles & Responsibilities
Factory:
o Be in full compliance with regulatory requirements and voluntary industry
standards. Work directly with third party laboratory service provider Modern
Testing Services according to testing program and as business partners, mutually
function as an extension of DXL with common objectives.
o Any new/updated product components developed must be retested.
o Give manufacturing parameters and features for program placement.
o Ensure product style meets DXL Group performance requirements, overall
product features and can be achieved consistently at expected quality levels in
production.
Supplier: o Ensures that merchandise for testing is sufficient (contact your local MTS for the
amount of samples required for testing). A representation of production quality
components, etc. should be submitted to Modern Testing Services (MTS) in a
timely manner.
o Appropriate individual(s) in the vendor’s organization must collaborate with the
Director of Product Integrity for written test report approval.
o Ensure a fully and properly completed MTS Test Request Form accompanies all
submissions to MTS.
Revised 03/20/2017 Page 32
MTS Service Provider:
o Provides test protocol as needed.
o Enhances working relationship through outreach for initial introductory meeting
as well as availability for ongoing collaborative efforts with vendors, factories
and mills as needed and requested.
o Provides global accessibility, extremely competitive prices, turn time 3-4
working days after receipt of sample and ensures completed quality test reports
are provided directly to DXL Group unless otherwise agreed with Director of
Product Integrity in advance.
o Provides strong partnership through customized Service Agreement with DXL
Group with dedication to continuous process improvement
DXL Group:
o Receives test reports from MTS.
o Facilitates working relationship and collaboration between vendor and approved
third party laboratory service provider Modern Testing Services LLC.
o Review and provide timely comment on test report results.
Note: MTS testing is not required for Branded products. DXL Group will accept in-house test
reports for branded products.
Program Highlights
DXL Group works exclusively with the nominated laboratory service provider
Modern Testing Services LLC (MTS)
Services include but are not limited to Product Testing, Quality Assurance Inspections,
Social Compliance/Accountability Audit Program, and C-TPAT.
MTS invoicing procedure is arranged through service agreement to direct bill this vendor
paid program with the terms to MTS of net 15 days.
Any payments not paid within 60 days will be paid directly to MTS by DXL Group and
will be charged back to you by DXL Group with a 10% handling fee.
Revised 03/20/2017 Page 33
Test Request Form (TRF) Example
LivingXL Hardlines Test Request Form
DXL Group
Attn: Product Services
555 Turnpike Street
Canton, MA 02021
Tel: (781) 821 – 2500 Fax: (781) 821 – 7651
Modern Testing Services Location:
Asia: HK Dongguan Taiwan Singapore
India Indonesia Thailand Cambodia
Korea Shanghai
Europe: Italy Germany UK Turkey
Am / Au: USA Australia
Sample Description:
Service Required:
Regular Express* (3 Working Days with 30% surcharge) Shuttle* (1 Working day with 100% surcharge)
Quality and Labeling review ISTA Transit Test
Development Pre-production
Production Protocol specification number:
* Available for certain tests only Failure / Re-Test – Previous Report Number:
Vendor Information
Vendor Name:
Address:
Attention:
E-Mail Address:
Tel: Fax:
DXL Group Information
Buyer Name:
Dept. Name / No.
Sourcing Mgr / QC Tech:
Technical Designer:
Division (Please Check One):
Invoicing Information (if different from above)
Name:
Address:
Contact Person:
E-Mail Address:
Tel: Fax:
Agent Information (if applicable)
Buying agent that represents DXL GROUP
Importer of Record:
US Company working w/ DXL GROUP Fax:
Factory:
Factory name contracted to produce garment
Sample Information
Must be provided in order for the results to be delivered, failure to provide will result in delay of
results to Vendor and DXL Group
DXL GROUP Style Number:
DXL GROUP Dept.:
Season:
Brand:
PO Number (optional):
Sourcing Manager:
Mill/Manufacturer:
Mill Address:
Description / End Use:
Country of Origin:
Claimed Capacity (if applicable): ________
Number of Samples Submitted (Should follow the sample size stated in Protocol) : ___________
Colors Submitted: 1. 2. 3.
4. 5. 6.
DXL Group Comment:
Instructions: Please complete all sections of the test request form.
Include one completed Test Request Form for each sample (style) being sent.
Name:
Signature:
Company:
Date:
Laboratory Use Only
Date Received: ___________________ Test Due Date: ___________________ Report No: ______________
Revised 03/20/2017 Page 34
Quality Assurance Inspection Program - Overview
Scope Ensure that all Quality Assurance Managers/Auditors perform consistent and thorough
inspection procedures according to Quality Assurance Inspection Program. DXL Group must provide vendor/factory with quality assurance procedures for raw
materials inspection, online quality control, and final inspection for training and open
communication to ensure that the quality assurance processes are consistent with DXL
Group expectations and inspection criteria as well as ensure that all units shipped arrive
as first quality saleable merchandise for distribution.
Vendors /Factory must ensure that QC Managers and Auditors are consistent and
thorough in their procedures
It is imperative to DXL Group quality assurance efforts that the following checkpoints
are verifiable and performed:
Third Party Quality Assurance Inspections must be scheduled and conducted unless
supplier’s own QA team has written approval from DXL Group to conduct QA
Inspection.
Conducted when 80% of the order has been completed and packed.
Ensure that all factories have their own QA process in place, in line with the Factory
Quality System as outlined below in Process.
Must attain written approval prior to order confirmation from Director of Product
Integrity for any deviation from these requirements and specifications indicated for DXL
GROUP quality assurance efforts.
Process
Ensure that the following checkpoints are performed:
Instruct Vendors for alignment to DXL Group inspection procedures and
requirement, assessing MTS and Vendor QA inspection reports; Quality Control
Program executed at DXL Group in DC including but not limited to incoming orders
according to DXL Group inspection procedures and monitoring overall compliance
according to vendor manual requirements.
Pre-production meetings in the manufacturing factory.
In-Line audits of each operation.
Final Random Inspections (FRI) on all styles. Conducted when 80% of the order has
been completed and packed and according to DXL Group.
Ensure that all factories have Quality Assurance process and procedures in place
aligned with any and all DXL Group requirements.
Collaborate with DXL Group QC Auditor to ensure compliance.
Attain report approval from Director of Product Integrity for Third Party Quality
Assurance Inspections which must be scheduled and conducted and specified in the
test request form submitted for each style according to Product Testing and detailed
according to Quality Assurance.
Revised 03/20/2017 Page 35
MTS Global Contact Information HONG KONG
DEPARTMENT
CONTACT PERSON
CONTACT INFORMATION
General Inquiry
Ms. June Yeung Email: Jyeung@mts-global.com
Tel no: 852 – 3604 1363
Fax no: 852 – 2741 6159
Technical Inquiry
(Hardline)
Gary Yeung E-mail: gyeung@mts-global.com
Tel no: 852 – 3604 1380
Fax no: 852 –2323 4180
Technical Inquiry
(Analytical)
Karen Chung E-mail: kchung@mts-global.com
Tel no: 852 – 3604 1355
Fax no: 852 –2323 4180
Mailing Address
Modern Testing Services (Global) Limited
Unit A, 4/F, Leroy Plaza,15 Cheung Shun Street, Cheung Sha Wan, Kowloon, Hong
Kong
CHINA, Shanghai
DEPARTMENT CONTACT PERSON CONTACT INFORMATION
General Inquiry Mr. Flynn Tian Email: ftian@mts-global.com
Tel no: 021 – 6489 2468 – 8503
Fax no: 021 – 6442 3289
Ms. Vivi Shi Email: vshi@mts-global.com
Tel no: 021 – 6489 2468 – 8228
Fax no: 021 – 6442 3289
Technical Inquiry
Mr. Daniel Mak Email: tmak@mts-global.com
Tel no: 021 – 6489 2468 – 8222
Fax no: 021 – 6442 3289
Mailing address
Modern Testing Service (Shanghai) Co, Ltd.
Address: No.105 Guangzhong Rd. Zhuanqiao Town Shanghai China P.R.C 105号
Tel:(86)021-64892468
Website: www.mts-global.com
Revised 03/20/2017 Page 36
MTS Global Contact Information
Dongguan
DEPARTMENT CONTACT PERSON
CONTACT INFORMATION
General Inquiry
Shirley Yeung E-mail: syeung@mts-global.com
Tel: (0086) 0769-81120818 (ext. 801);
Fax: (0086) 0769-81120815
Technical Inquiry
(Hardline) Leo Lau E-mail: llau@mts-global.com
Tel: (0086) 0769-81120818 (ext. 816);
Fax: (0086) 0769-81120815
Technical Inquiry
(Analytical) Derek Yam E-mail: derekyam@mts-global.com
Tel: (0086) 0769-81120818 (ext. 843);
Fax: (0086) 0769-81120815
Mailing Address
Modern Testing Services (Dongguan) Ltd东莞现代产品整理服务有限公司
No. 76 Liang Ping Lu, Xin Jiu Wei Cun, Liaobu, Dongguan, Guangdong, China
广东省东莞市寮步镇新旧围村良平路76号
USA
DEPARTMENT CONTACT PERSON CONTACT INFORMATION
General Inquiry Norann Warner Email: Norann.Warner@ModernTestingServices.com
Tel no: 401 787 0969
Technical Inquiry
Textiles:
Jack Herr Email: jack.herr@moderntestingservices.com
Tel no: 508-638-1793
Analytical:
John Gerringer
Email: john.gerringer@moderntestingservices.com
Tel no: 507-638-1793
Mailing address
Modern Testing Services, LLC
244 Liberty Street, Unit #2, Brockton, MA 02301, USA
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