Introduction Letter - Destination XL Group · Introduction Letter Dear Valued LivingXL /Manufacturer, This vendor guidebook is all inclusive for LivingXL and can be found in the same

Revised 03/20/2017 Page 1

Introduction Letter

Dear Valued LivingXL /Manufacturer,

This vendor guidebook is all inclusive for LivingXL and can be found in the same location as the

DXL Group vendor manual which is available in its entirety at

http://www.destinationxl.com/media/content/vendors/

Vendor Manual Objective

The DXL Group Vendor Manual is the common document where suppliers will locate DXL

Group requirements for manufacturing of a quality product deemed acceptable to be

merchandised by DXL Group. This invaluable tool is updated and enhanced to ensure that our

commitment to deliver merchandise to our customers is consistently met. All suppliers must fully

read this vendor manual in the interest of best business practices with DXL Group

Note

For the purposes of this document the term “vendor” and “manufacturer” are used

interchangeably.

Brand Protection Policy and Confidentiality Clause

THIS MATERIAL IS INTENDED ONLY FOR USE BY THE INDIVIDUAL OR ENTITY TO

WHICH IT IS ADDRESSED AND CONTAINS INFORMATION THAT IS PRIVILEGED,

CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. IF

THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT OR THE

EMPLOYEE OR AGENT RESPONSIBLE FOR DELIVERING THE MATERIAL TO THE

INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT ANY DISSEMINATION,

DISTRIBUTION OR COPYING OF THIS MATERIAL IS STRICTLY PROHIBITED.

Collaboration

Providing the contact information for appropriate individuals in your company that must be

proficient and knowledgeable of the vendor manual contents will ensure future communications

are sent to the most key individuals. Email this information to Manager of Vendor Compliance

and cc the Sr. Direct Merchandiser / LivingXL Buyer, Andrea Wong Iarocci

[email protected]

General Questions can be directed to [email protected].

Thank you with regards,

Sandy Sherman

Senior Director of Vendor Compliance and Quality Assurance

Global Sourcing

[email protected]

781 821 2500 x3356


mailto:[email protected]




Purpose of LivingXL Guide Sections:

I – Overview of Vendor Set-Up & Guidelines for assessment of EDI capabilities

o Manufacturer must contact EDI Team at [email protected]

to have capabilities evaluated.

II - Specify the company’s packaging, packing, shipping and loading requirements for

LivingXL.

III – Detail Product Approval Process, Product Testing and Quality Assurance Inspection

procedures for LivingXL program requirements

Each Brand manufacturer/vendor must have internal and comprehensive quality assurance

program that includes but is not limited to comprehensive product testing and reporting, product

quality assurance Final Random inspection at minimum, social accountability monitoring with

Social Compliance Audit, CAP and follow up Audits on record and full compliance all

regulations required in the markets where the product is distributed.

DXL Group Manager of Vendor Compliance and Merchandising Team for LivingXL at any level

of management may ask you to provide documentation of the same above mentioned and/or on an

as-needed basis.

SECTION I – VENDOR SET-UP

Overview

Vendor Set-Up & Guidelines - assessment of EDI capabilities.

Manufacturer must contact EDI Team at [email protected] to have capabilities

evaluated.

o Vendor Set-Up Form must be completed to initiate system Set-Up with Finance

Department. Use the appropriate Domestic or Import Set-Up Forms on the

following pages as requested and return completed form directly to the origin of

the request. This is most commonly a Merchandising Buyer or Assistance Buyer.

o EDI Technology DXL Group is committed to supporting the Universal Product

Code (UPC), Electronic Data Interchange (EDI), Voluntary Inter-industry

Commerce Standards (VICS) and the Uniform Code Council (UCC) standards.

By implementing these standards and technologies, DXL Group can expedite

merchandise through the supply chain thus insuring an expedited flow from our

trading partners to the selling floor, better management of inventories, increased

sales and enhanced customer service. It is our goal to have all vendors fully

compliant with EDI production.




DIRECT SUPPLIER SET-UP FORM

PLEASE PROVIDE A BLANK INVOICE WHEN SUBMITTING

SUBMITTINGTHECOMPLETED FORM

***Please return the form as an Excel document

Casual Male Store Division

Casual Male Catalog Division

Rochester Store Division

Rochester Catalog Division

LivingXL Division X

Factory (Vendor) Name:

*This is the vendor/factory whom the Purchase Order will be issued to

Contact Person:

Remit to Address:

(if agent not used)

Address: A/R Contact

Phone Number: Phone Number:

Fax Number: Fax Number:

Email Address: Email Address:

Agent:

Agent Name: Wire Bank Name:

Agent Address: Bank Address:

ABA:

Phone Number: Account #:

Fax Number: Corresponding Bank:

Email Address: Swift Code:

LC Beneficiary: *If different from above factory/vendor

Name: Wire Bank Name:

Address: Bank Address:

ABA:

Phone Number: Account #:

Fax Number: Corresponding Bank:

Email Address: Swift Code:

Payment Terms:

Ticket Vendor:

*Indicate which of the above addresses should be used for sending price tickets, PID stickers and case

labels.

Additional Comments:

*Below to be completed by DXL Group Finance Department

CMStore CM Catalog RochesterBT Store RBTCatalog Living XL

Vendor #:

Ticket Vendor #:


DOMESTIC VENDOR SET-UP FORM

PLEASE PROVIDE A BLANK INVOICE WHEN SUBMITTING THE COMPLETED

FORM

MERCHANT: PLACE AN “X”BESIDE ALL DIVISIONS THAT APPLY

Casual Male Store London (GBP)

Casual Male Catalog Europe Website

Rochester Store LivingXL Catalog

Rochester Catalog Shoes XL Catalog

BT Factory Catalog Rochester Ticket

Vendor

Casual Male Ticket Vendor

PLEASE PLACE AN X BESIDE THE LABEL CATEGORY THAT

APPLIES

Branded Private

VENDOR INFORMATION

Vendor Name:

Address:

Address Line 2:

City / State:

Country / Zip Code:

A/R Contact:

A/R Email:

A/R Phone:

FACTORY INFORMATION - IF

APPLICABLE

Factory / Mill Name:

Address:

Address Line 2:

City / State:

Country / Zip Code:

PAYMENT TERMS: PAYMENT TYPE: Terms effective 01/15/09:

VISA CREDIT CARD CREDIT CARD MARKET DEV FUNDING

NET 30 LETTER OF CREDIT ADVERTISING

NET 60 WIRE

TRANSFER VOLUME INCENTIVE

LC CHECK DAMAGE ALLOWANCE 1.0%

Has Vendor, any Related Entity, Principal Owner/Shareholder(s) previously conducted business with Company?

YES NO If Yes, Under what Name(s)?:

GMM Signature

Finance Approval

Effective Date:


MERCHANDISE INVOICING

All domestic merchandise invoices should be billed and mailed to:

DXL Group, Inc.

Attn: Merchandise Payables

555 Turnpike St.

Canton, MA 02021

• The Living XL/DXL Group purchase order # must be clearly noted on all invoices.

• Only one purchase order per invoice and one invoice per purchase order is allowed.

Noncompliance will result in a chargeback of $100 per invoice.

• Do not prepay and add freight to the merchandise. DXL Group does not pay freight on

merchandise invoices unless previously authorized.

• A statement of open invoices should be sent monthly to the above address.

• Please direct any questions regarding merchandise invoicing to:

Merchandise Payables

781-828-9300 ext. 2129 or ext. 2245


EDI TECHNOLOGY GUIDELINES

(Not currently available for drop ship)

DXL Group is committed to supporting the Universal Product Code (UPC), Electronic Data

Interchange (EDI), Voluntary Interindustry Commerce Standards (VICS) and the Uniform Code

Council (UCC) standards. By implementing these standards and technologies DXL Group can

expedite merchandise through the supply chain thus insuring an expedited flow from our trading

partners to the selling floor, better management of inventories, increased sales and enhanced

customer service. It is DXL Group’s goal to have all Vendors fully compliant with EDI

production.

Summary of Vendor Expectations

Supply DXL Group with access to vendor’s UPC catalog if DXL Group will be using the

vendors UPC.

Initiate contact with DXL Group’s EDI department @ 781-828-9300. Contact ext 2651

or ext 2509 to start the testing process.

Return a test ASN within 30 days of receiving a test PO.

Using test data and within 30 days, send an actual UCC128 label to

[email protected] for approval.

EDI ASN transmissions will not be approved until an actual UCC128 case label from the

first EDI ASN shipment is reviewed to ensure it is on the ASN transmission. A picture of

an actual label attached to the ASN must be emailed to [email protected], cc

[email protected]. Note we are requesting two labels, one for label format

approval to and the second for EDI ASN approval.

Summary of Standards

Merchandise should be marked with quality, industry standard; vendor generated UPC

bar-code ticket including vendor style and size.

Provide accurate, updated UPC via Quick Response Service Catalog (QRS). Merchants

prefer to receive UPCs from vendors.

Required EDI documents

A) 850 Purchase Order

B) Accurate carton level EDI 856 Advance Ship Notice (ASN)

C) All UCC128 labels applied to cases of an EDI PO must be

successfully attached to the corresponding EDI ASN.

D) Functional Acknowledgment (997)

E) 810 Invoice

F) 860 PO Cancellation

EDI DOCUMENTATION AND TRANSMISSION

A. Qualifications for Becoming and EDI Partner with DXL Group

To qualify as an EDI partner, your company must be 100% UPC marked and provide us

with access to your UPC catalog. EDI is a requirement of doing business with DXL

Group. As vendors, you are expected to comply and contact us to start testing.

You must be capable of transmitting the necessary EDI documents required by DXL

Group.





B. EDI Document Requirements

#850 Purchase Order

#856 Advanced Ship Notice (ASN) with accurate carton level information.

UCC-128 Shipping Container Label matching the carton level info in the 856 ASN

#997 Functional Acknowledgment

#810 Invoice

C. EDI Transmission Standards

Transmission of the # 856 Advance Shipping Notice must contain the following

information.

Our Purchase Order Number

SKU and quantity must match the contents of the case as this is the information used

to receive the shipment and verify the invoice for payment.

Total weight of Shipment

Total number of cartons in your shipment

The freight carrier

The exact quantity (in units) by SKU, color and size

DXL Group will only accept one ASN per shipment / Bill of Lading (BOL) for

domestic shipments. The ASN can contain multiple POs for the same location.

Advance Shipping Notices (ASN’s) must match the shipment and must be

transmitted to DXL Group the same day the shipment is tendered to the carrier at the

PO designated FOB point (ASN transmission date and the carrier signed BOL date

must be exactly the same)

Direct import shipments must have one ASN per container. ASN’s must match each

actual container; ASN’s must not be shared over multiple containers. ASN’s must be

transmitted to DXL Group within seven (7) calendar days for a container shipment

and three (3) calendar days for an air shipment.

D. EDI Document Requirements

#850 Purchase Order

#856 Advanced Ship Notice (ASN) with accurate carton level information.

UCC-128 Shipping Container Label (856 ASN)

#997 Functional Acknowledgment

#810 Invoice

E. UCC-128 Shipping Container label

Each label must match the SKU and quantity within the case to which it has been

applied

All labels applied to cases of an EDI PO shipment must be successfully attached to

an EDI ASN

A label cannot be changed by crossing out the SKU or quantity and writing the

correct information in pen

A new label must be created and assigned to the EDI ASN before submitting the EDI

ASN to DXLG.


EDI Technology/Non Compliance / Charge Backs

DXL Group will issue charge backs for any and all EDI non compliance issues including but not

limited to: unable to receive 850 purchase order; no 856 ASN transmission; 856 transmission is

incorrect or was not received prior to the arrival of the shipment at DXL Group’s distribution

center; failure to consolidate ASN’s on one BOL at the rate of $250.00 per purchase order plus

$5.00 per carton. Failure to transmit an 810 invoice or transmitting an 810 invoice with errors will

result in a charge back of $100.00 per invoice.

For Domestic Vendors: If the ASN transmission date and carrier signed BOL date do not

match a 5% merchandise invoice deduction up to a maximum of $2,000 per ASN will be

taken.

For Global Vendors: If an ASN isn’t transmitted (7) seven calendar days for container

shipments and (3) three calendar days for an air shipment after the shipment leaves, a 5%

merchandise invoice deduction up to a maximum of $2,000 per ASN will be taken.

If you have any questions or concerns regarding DXL Group’s EDI program, documentation

requirements and/or transmission standards please contact our EDI department at 781-828-9300

ext. 2509 or 2651


SECTION II – MERCHANDISE PREPARATION

Packaging – general materials Shall be sufficiently sized to hold the product without deforming the product or the retail

packaging.

Each box shall be well constructed, so as not to fall apart, deform or crush when stacked.

There shall be no deformation.

Packaging shall include a sufficient amount of packaging materials inside each to prevent

crushing/deforming of the product.

Each product shall be encased in packaging materials to prevent any scratching / marring /

damage on the product. General industry standards for plastic bag or packaging materials

apply

Factory sourced

Tissue must meet industry standard quality, construction and regulatory

requirements

Poly bag Material of linear low-density polyethylene of a minimum thickness of

1.0 mil

Poly bag Suffocation warning (English, French, and Spanish): WARNING: TO AVOID DANGER OF SUFFOCATION KEEP THIS BAG AWAY FROM

BABIES AND CHILDREN.

DO NOT USE IN CRIBS, BEDS, CARRIAGES, OR PLAYPENS.

THIN FILM MAY CLING TO NOSE AND MOUTH AND PREVENT BREATHING. THIS

BAG IS NOT A TOY.

Packaging – carton markings and requirements

Each LivingXL box may have a picture of the product.

Each LivingXL box may include name of brand.

Each LivingXL box shall include country of origin marked in a conspicuous and

legible way.

Packaging materials – factory sourced and must meet minimum industry standards as

above mentioned

All units must be individually boxed / packaged. The following must be

predetermined with buyer:

1. If product requires reshippable cartons and packaging

2. If product is also packed in master carton or shipped individually in a

reshipper carton.

Reshipper carton and packaging/carton must comply with minimum quality requirements

as well as regulatory requirements and guidelines.

The minimum required carton markings on the shipping carton are as follows and should

be located in a conspicuous location on the carton:

◄ LivingXL PO#:

◄ LivingXL style#: X 1234

◄ Color name from PO:


Packing - general requirements for packing shipping carton

All cartons must be labeled with carton markings required

All cartons must be of a high quality corrugated and be delivered to DXL Group in re-

shippable condition

All cartons must have a bursting weight of 200 lbs (90.72 kg) per square inch

All cartons must have top opening flaps

Bands or straps are strictly prohibited from being used on cartons

All cartons must be securely taped in an “I” or “H” pattern with a high quality clear tape

40 lbs is maximum weight of carton for conveyable products

100% Compliance to Purchase Order - non-conveyable ONLY ONE COLOR,

ONLY ONE SIZE PER CARTON


Pre-ticketing/sticker – determined by merchandise category and packaging

CUSTOMER PID LABEL = PID sticker – not actual size

PID placement a. If on carton must be next to Carton markings

b. If on poly bag must be placed center front

CUSTOMER LABEL = Combined Price Sticker and PID , not actual size Ticket type “A” *

Most Used

Price Ticket – not actual size / used for non-boxed items such as Softlines, accessories

and predetermined with buyer if needed. Ticket type “ G ”

PO SKU #

PO item description

PO or vendor UPC as agreed with buyer

D= Department #

CL= Vendor Class#

ST= DXL Group Style #

SUB= Sub Class #

SEA= Season Code


Pre-Ticketing/Stickers - Vendor’s Own Supplier Option

Initiate contact for approval process to print your own labels or questions to

[email protected]

Examples are located in chapter 2 of the DXL Group vendor manual at

http://www.destinationxl.com/media/content/vendors/ Be advised that this is the required format and specifications which must be strictly

adhered to and approved by DXL Group. Logos must be accurately duplicated, must have

the exact same logo color standards and be of the exact same format and size

specifications as detailed on the examples.

Send minimum three (3) physical samples directly to Attention: Maria Freitas, Global

Sourcing Dept at 555 Turnpike Street; Canton, Ma 02021

Written approval is provided or otherwise recommendation for improvement will be sent

to the contact email address provided to Maria Freitas at [email protected]

Upon receipt of DXL Group approval for Price Tickets and Price or PID stickers,

the supplier must maintain the integrity of the approved format for all future

purchase orders from that time. In the event of changes that affect the approved

physical sample, it must be resubmitted for the above mentioned approval process.

Pre-Ticketing/Stickers – Standard Operating Procedure nominated label supplier

(ALL TICKET, STICKER, AND LABELS ORDERS ARE VENDOR PAID). Order

process (domestic and international) is initiated by DXL Group sending the data file

created from PO Ticketing System to nominated label supplier. Orders are created and

shipped by the nominated supplier to the ticket address provided by the vendor.

Nominated label supplier sends invoice directly to same vendor ticket address to remit

payment based on payment terms indicated. Unless Vendor’s own supplier is approved as

per above mentioned.

Critical Process Information

DXL Group must be notified of any and all mailing address changes. Your factory’s

address is stored in our data base. When a purchase order is authorized a ticket order is

automatically created and forwarded to our ticket supplier. The ticket order contains the

shipping address stored in our data base; if it is incorrect then the tickets will be shipped

to the wrong location resulting in additional freight costs and possible re-printing of

duplicate tickets. Therefore you must notify us of any address changes and addresses for

new factory locations. Please include the telephone number, contact name and an email

address for each address. It is your responsibility to ensure that DXL Group has the

correct ship to address for all your factory locations otherwise you will be charged for all

applicable costs incurred if tickets are shipped to the wrong address.





Logistics – Routing Requirements

Import Routing Guide

For any shipment originating outside of Asia or on the Indian subcontinent, please send your

routing request to the DXL GROUP Logistics team at [email protected] and [email protected]

London: Please see a separate Routing Guide for shipments to the Rochester Big & Tall store in

London, U.K.

Consolidator: (Asia/India subcontinent origins)

Century Distribution System is our consolidator for direct import air and ocean shipments for all

purchase orders originating in Asia and the Indian subcontinent

Century has offices throughout Asia the US and Canada. A listing of their offices can be found at

http://www.cds-net.com/Offices.aspx

Whenever it is necessary for your purchase order(s) to be shipped via air they must be routed

using Century regardless of the party incurring the expense. This may not be deviated from.

Importer Security Filing (ISF)

Importer Security Filing (ISF) is a step in the Department of Homeland Security's (DHS)

strategy to better assess and identify high-risk shipments from entering the United States. ISF is a

requirement of US Customs and Border Protection (CBP) for importers and carriers to

electronically submit detailed information regarding the shipment before it departs the port of

origin. This regulation requires ocean carriers to submit “10+2” information in order to enhance

the security of the maritime shipments. ISF (10 + 2) information includes 10 data elements

reported by the vendor/importer generally submitted at the time of booking and 2 additional data

elements that are provided by the carrier.

Century acts as DXL GROUP’s agent and is authorized to submit the ISF on our behalf at the

port of departure. Vendors must submit the ISF information listed below as part of the VMS

booking process.



http://www.cds-net.com/Offices.aspx

http://en.wikipedia.org/wiki/Department_of_Homeland_Security

http://en.wikipedia.org/wiki/US_Customs_and_Border_Protection


ISF Data Elements

1. Seller – Must be submitted by the vendor

2. Buyer – Preloaded into Century/VMS

3. Importer of Record number/FTZ Applicant ID number – Preloaded into

Century/VMS

4. Consignee number – Preloaded into Century/VMS

5. Manufacturer (or supplier) – Must be submitted by the vendor.

6. Ship to party – Preloaded into Century/VMS

7. Country of origin – Must be submitted by vendor.

8. Harmonized Tariff Schedule number – Preloaded into Century/VMS

9. Container stuffing location – Must be submitted by the vendor in cases of Factory

Loaded containers only

10. Consolidator (stuffer) – Will be submitted by Century for CFS loads.

The “+2” data elements which are entirely the responsibility of the steamship line are:

1. Vessel stow plan

2. Container status messages

Seven Point C-TPAT Security Container Inspection Report

All factory loaded containers must be accompanied by a completed FACTORY 7 POINT C-

TPAT CONTAINER PRELOAD INSPECTION REPORT (please see Exhibit “A”). This

document is required by DXL GROUP for C-TPAT verification purposes. The must be included

with the balance of documents being submitted to Century. Please note that Century will not

issue an FCR for factory loaded containers without submission of the report.

Seals

All ocean containers must be sealed with a “High Security” seals meeting at least the minimum

requirements as prescribed by US Customs C-TPAT requirements. These seals can be obtained

from the ocean carrier who is shipping the container.

Documentation Requirements

Effective June 20th

, 2016 all vendors will be required to submit documentation certifying the

“Verified Gross Mass” of their shipment prior to delivery to the carrier. Please see

“Exhibit C” regarding “VGM” requirements.

Century will issue a Forwarder’s Cargo Receipt (FCR) for all shipments (other than those that the

L/C or that legally require a bill of lading) once the merchandise has been delivered on a timely

basis; correct documentation (see list below) has been submitted and all charges have been paid

to Century.

Please note that DXL GROUP's terms of purchase for all direct import purchase orders are FOB,

meaning that all origin charges assessed by consolidators, freight forwarders and/or steamship

lines/airlines, are the responsibility of the vendor. To maintain the timely and correct routing of

your purchase order(s), all suppliers should contact the appropriate Century origin office for

booking, routing and documentation instructions at least 10 days (for sea) or 4 days (for air) prior

to the “Do Not Ship After” date designated in each purchase order.


Document # Copies

Document Cover Letter 1

Seaway Bill of Lading 1

FCR 1

Signed Commercial Invoice 1

Packing List 1

Century Vendor Invoice 1

7 Point Inspection Checklist; for factory

loaded containers

See Exhibit “A”

1

VGM Certificate – See Exhibit “C” 1

Late Document Notice (if applicable) 1

Agent Inspection Certificate 1

Container Load Plan (CY/CY only) 1

Fish & Wildlife Certification (if applicable) 1

Visa Export License (if applicable) 1

Country of Origin Certificate Form A (if

applicable)

1

Fumigation Certificate (if applicable) 1

WPM (wood packaging) Statement or

Certificate (if applicable)

1

Minimum Freight Volumes Required for a Factory Loaded Container

45' Container = 70 CBM or more

HQ Container = 60 CBM or more

40' Container = 50 CBM or more

20' Container = Not allowed without specific authorization from DXL GROUP Logistics

It is imperative that containers are loaded in such a way that they can be unloaded at DXL

GROUP’s Distribution Center as quickly and efficiently as possible. DXL GROUP recognizes

that it may be more cost effective for a factory to load its own containers, but because of strict

requirements at the DXL GROUP Distribution Center, factories need to recognize that this is a

privilege, and if the method outlined below is not followed, the privilege will be denied on

future factory load requests.

Cargo must be loaded into container by Purchase Order and SKU number sequence.

A PO can only be split between two containers when there are too many cartons in a PO

to fit into one container. The balance may be loaded into a second container; however,

SKU integrity must always be maintained. A SKU may never be split over multiple

containers. The overage must be loaded on tail of the subsequent container. A separate

ASN must be created for each container.


Should a vendor deliver a factory loaded container not meeting the minimums outlined

above, the factory shall be charged back the dead freight differential between what is

actually loaded and the minimums noted above.

Vendor Commercial Invoices

There must only be one invoice per shipper, per vessel. If there is a need to issue more than one

invoice (and therefore additional bills of lading), the shipper must obtain prior approval from

DXL GROUP Logistics, or the expenses incurred will be charged back.

If you have any questions or concerns regarding the routing of DXL GROUP import purchase

orders please do not hesitate to contact Beth Green of our Logistics Dept at 781-828-9300 ext.

2665 or [email protected]

Late Shipments Chargeback Policy

Please refer to the Chargeback Assessment Fees section for all applicable late shipment

penalties.



EXHIBIT “A”

FACTORY 7 POINT C-TPAT CONTAINER

PRELOAD INSPECTION REPORT

SIDES SECURE

REMARKS YES NO

1. OUTSIDE/UNDERCARRIAGE

2. INSIDE/OUTSIDE DOORS

3. RIGHT SIDE

4. LEFT SIDE

5. FRONT WALL

6. CEILING/ROOF

7. FLOORS (INSIDE)

*** If the container is damaged or tampered with, please do not use the container. Unsatisfactory containers must

not be used at any time.

***Containers that have been tampered with must be immediately reported to proper authorities.

FACTORY/CONSOLIDATOR NAME________________________________________

LOCATION_______________________________________________________________

CONTAINER # ____________________________________________________

CONTAINER SEAL # ________________________________________

INSPECTOR’S NAME ________________________________________

DATE ________________________________________

1. OUTSIDE/UNDERCARRIAGE

2. INSIDE/OUTSIDE

DOORS

3. RIGHT SIDE

4. LEFT SIDE

5. FRONT WALL

6. CEILING/ROOF

5. FLOORS (INSIDE)


EXHIBIT “C”

VENDOR VERIFIED GROSS MASS CERTIFICATION FORM

(On factory/vendor letterhead)

We hereby certify that we have calculated the “Verified Gross Mass” of our shipment using one

of the following 2 methods (check off one).

___Method 1 –The container has been weighed at our direction either at our facility or a third

party weighing station upon conclusion of the packing and sealing of the container.

___Method 2 – We have weighed or have had a third party weigh all packages and cargo items as

well as pallets, dunnage or other packaging and have in the case of a factory loaded container

added the tare mass of container to determine the “Verified Gross Mass” of the container.

We further certify that the weighing process was performed using scales that have been certified

and meet the applicable local and/or national governmental accuracy standards and requirements.

We further certify that VGM of the shipment has been submitted electronically to Century though

the VMS system.

Invoice No:

Purchase Order no(s):

Container number (Factory Loaded Containers only):

Verified Gross Mass of shipment:

Signature: ___________________

Name:

Title:

Date:


Domestic Routing Guide

The routing and shipping instructions contained within this guide must be strictly adhered to

when shipping merchandise to all divisions of the Destination XL Group’s (DXL GROUP)

distribution center (store 9990) in Canton, MA; direct (drop ship) to stores and/or customers.

Only carriers authorized by DXL GROUP can be used. Violations or non compliance resulting in

incremental freight, handling or administrative costs being incurred by DXL GROUP will be

charged back in full (minimum charge $100.00). The policies contained herein supersede any and

all prior publications of the DXL GROUP Merchandise Vendor Routing Guide. Please discard all

prior versions and ensure that all customer service, logistics and shipping associates within your

company receive a copy of this routing guide and fully comply with its instructions.

All DXL GROUP Merchandise Vendors must EMAIL or FAX a completed Vendor Routing

Authorization Form (VRAF) to DXL GROUP Logistics for an authorization number and

carrier routing at least 2 full business days prior to shipping. Samples of the VRAF forms for

each division are located at the end of this guide; exhibits D, E & F. VRAF’s are only applicable

to PO’s destined to DXL’s distribution center in Canton, MA (store 9990). To obtain the original

VRAF, contact DXL GROUP Logistics either by phone: 781-828-9300 ext. 2528; Email

[email protected] or fax 781-828-5035.

DXL GROUP Logistics Dept. Hours: Monday – Thursday 8am-4pm

Friday 8am – 2pm

Friday Memorial Day through Labor Day 8am – 12pm noon

The times noted above are in the Eastern Time zone

Email: [email protected] / Fax: (781) 828-5035

Telephone: (781) 828-9300 Ext. 2528

DXL GROUP VENDOR ROUTING STANDARDS AND REQUIREMENTS

Any and all routing guide, shipping and/or freight related violations will be charged back at the

associated rate found in Chargeback Assessment Fees located in the DXL GROUP Vendor

Compliance Requirements section.

All P.O.’s must be shipped complete and on time. Partial, early or late shipments are not

permitted without pre-approval from DXL GROUP’s Divisional Merchandise Manager

(DMM).

Vendors must provide DXL GROUP Logistics a minimum of 2 full business day’s prior

notice for merchandise pick-up.

Vendors must EMAIL or FAX a completed VRAF to the DXL GROUP Logistics at least 2 full

business days prior to your “Ready to Ship Date”. DXL GROUP Logistics will assign an

authorization number, carrier routing and either fax or email the VRAF back to the vendor.

Create ONE (1) Bill of Lading (BOL) when shipping MULTIPLE P.O.‘s and/or MULTIPLE

DIVISIONS on the same day.




Do not ship to DXL GROUP on consecutive days but consolidate into a single shipment on one

(1) BOL. Contact DXL GROUP Logistics at 781-828-9300 ext. 2528 regarding consolidating

multiple shipments over multiple days into a single shipment.

DXL GROUP encourages pallet loading unless the cubic measurement will prohibit all cartons

from loading into one trailer; cartons must then be loaded loose on the floor of the trailer to

maximize the space in the trailer. DXL GROUP will issue instructions on the VRAF whether to

pallet or floor (loose cartons) load.

Regarding Landed (LDP) Shipments, vendor must EMAIL or FAX a completed VRAF to DXL

GROUP Logistics for inland routing and authorization 2 full business days before shipments

arrive in port and clear U.S. Customs. Failure to comply resulting in any and all subsequent pier

related charges such as but not limited to detention, per diem and demurrage will be charged

back.

LDP terms: (A) Except for FOB Boston, DXL GROUP does not pick up full LDP containers. (B)

Non FOB Boston full containers, LCL and Air shipments must be tendered to DXL GROUP’s

carrier as loose freight.

Carrier loading (detention) at vendor warehouse or shipping location cannot exceed the carrier’s

free time limit. Any detention charged by a carrier exceeding their free time limit will be charged

back in full.

When authorized, UPS Ground shipping must be on either a collect or 3rd Party basis. Do not

prepay and add freight charges to your merchandise invoice. DXL GROUP does not pay freight

on merchandise invoices. Contact DXL GROUP Logistics for the applicable UPS account

number to be applied to your shipment.

Air Freight can only be authorized by the DXL GROUP Logistics Dept.

BILL OF LADING (BOL) PREPARATION: It is mandatory that your BOL contain all of the

following:

1. Ship to: Destination XL Group; 555 Turnpike St.; Canton, MA. 02021

2. Ship from: Complete vendor/shipper name and address

3. The total number of cartons and weight

4. All DXL GROUP P.O. Number(s) and Authorization Number(s) including the prefix

(CM, RBTR or LXL)

5. An itemized breakdown of cartons and units by P.O. #

6. Applicable National Motor Freight Classification (NMFC) Code

7. Carrier’s Volume Quote ID# assigned by DXL GROUP Logistics on the VRAF

when applicable

8. Carrier name and date shipped

9. Freight terms are “collect” unless otherwise specified on the P.O


SCHEDULE OF CHARGE BACK FEES FOR ROUTING GUIDE VIOLATIONS

SHIPMENT VIA UNAUTHORIZED CARRIER: The charge back will be the incremental freight

expense incurred; minimum charge $100.00.

LESS THAN 2 FULL BUSINESS DAY NOTICE FOR ROUTING: If DXL GROUP Logistics was not

contacted for authorization and carrier routing at least 2 full business days prior to the ready to ship date

resulting in a more expensive carrier routing being assigned, the incremental freight expense incurred will

be charged back; minimum charge $100.00

BILL OF LADING VIOLATIONS (BOL): The charge back is $250.00 per purchase order.

VOLUME QUOTE VIOLATIONS: When instructed by DXL GROUP Logistics, the Volume Quote ID #

must be listed on the BOL. If failure to do so results in higher freight costs the incremental freight expense

will be charged back in full; minimum charge $100.00.

INACCURATE WEIGHT, PALLET or CUBIC MEASUREMENTS: If the actual shipped (billed) weight,

pallet count or cubic foot calculation is either less than or greater than the weight, pallet count or cubic

foot calculation listed on the VRAF any incremental freight expense caused by the discrepancy will be

charged back in full; minimum charge $100.00.

SHIPMENT IS PALLET LOADED INSTEAD OF FLOOR LOADED OR TOO MANY PALLETS ARE

SHIPPED: Any incremental freight charges incurred due to pallet loading large volume shipments or the

carrier invokes cubic capacity rule charges will be charged back in total; minimum charge $100.00

SHIPPING MULTIPLE PURCHASE ORDERS AND/OR MULTIPLE DXL GROUP DIVISIONS ON

THE SAME DAY ON MULTIPLE BILLS OF LADING: The amount of the charge back will be the

difference of the combined higher freight charges of the multiple BOL’s versus the lower freight charge

had they been consolidated and shipped on one BOL; minimum charge $100.00.

INCORRECT NMFC CODE: Any incremental freight charges incurred will be charged back; minimum

charge $100.

AIR FREIGHT: For any air shipment not authorized by DXL GROUP Logistics, the difference between

the air and ground freight charges will be charged back in total; minimum charge $100.00.

DROP SHIP VIOLATIONS): Vendor direct to store PO’s Shipped either to the DXL GROUP DC or the

wrong store address will be charged back for the incremental freight expense and/or additional handling

incurred; minimum charge $100.00.

TRAILER DETENTION AT VENDOR SHIPPING POINT (LOADING ORIGIN): Any and all carrier

charges incurred for detention beyond the carrier’s free time limit will be charged back in total; minimum

charge $100.00.

LANDED (LDP) SHIPMENTS: (A). Except for FOB Boston, DXL GROUP does not pick up full

containers; any and all drayage charges incurred by DXL GROUP for full containers (except FOB Boston)

will be charged back in total, minimum charge $100.00 (B). Non FOB Boston full containers, LCL or air

LDP shipments must be tendered to DXL GROUP’s carrier as loose freight. Any container and/or CFS

related charges incurred by DXL GROUP such as but not limited to ocean or air freight, inland drayage,

stripping, handling, storage, detention, per diem, demurrage, broker or customs related charges and fees

will be charged back in total; minimum charge $100.00.


Drop Ship (vendor direct to store P.O.) Routing

P.O.’s written for vendor drop ship direct to DXL GROUP stores (U.S.A.) are to be shipped via

UPS Ground Commercial service; freight charges are to be third (3rd

) party billed to DXL

GROUP UPS account # 2RV702. Note the store # in each P.O. to determine the correct ship to

store.

For store # 5018 London, UK refer to the Rochester Big and Tall London Routing Manual.

For store # 9990 DC – Anchor (Canton distribution center) refer back to the Domestic Routing

Guide starting on page 8. For store address verification contact [email protected].

Drop Ship (catalog / web order) Routing

Catalog / web orders are to be shipped UPS; freight charges are to be third (3

rd) party billed to

DXL GROUP UPS account # 0RA161.

If you have any questions or need further clarification regarding the content of this domestic routing

guide, please contact the DXL GROUP Logistics Dept. Email [email protected] or Telephone #

(781)-828-9300, Ext. 2528.

Requirements for direct shipment to DXL Canada stores

(Effective March 3, 2017)

Shipping from the United States only

1) Vendors must prepare an export commercial invoice for shipment to DXL

Canada stores must contain the following:

a. Shipper:

Vendor Name

Address

Contact name, phone and email address

b. Sold/Ship to:

DXL Canada, Inc.,

Business no. 862240074RM0001

DXL Store Number

Address

c. Bill to:

DXL Canada, Inc.

c/o Destination XL Group, Inc.

555 Turnpike Street, Canton, MA 02121




d. DXL (or Casual Male) Canada PO no.

e. Complete line by line item description including Item No., Common

Name, Canadian or US HTS no., Country of Manufacture, total units,

unit & total price in USD, weight and cube. Please affix 3 copies of the

invoice (and NAFTA Certificate, see below)to the first carton of the

shipment.

f. If any of the products are made in the USA a NAFTA Certificate of Origin

must be completed and submitted at the time of shipment in order to

ensure duty free entry into Canada. A Sample can be found at:

http://www.cbsa-asfc.gc.ca/publications/forms-formulaires/b232-

eng.html

2) Shipping instructions

Please ship to the store address noted on your purchase order via FedEx

INTERNATIONAL PRIORITY. Third Party billing to account no:

861035085. Pickup can be arranged by calling 1-800-463-3339 or on the

web at www.fedex.com

Shipping within (intra) Canada

Shipping instructions

Please ship to the store address noted on your purchase order via FedEx

GROUND. Third Party billing to account no: 861035085. Pickup can be

arranged by calling 1-800-463-3339 or on the web at www.fedex.com

Dated: 2/27/2017

http://www.cbsa-asfc.gc.ca/publications/forms-formulaires/b232-eng.html

http://www.cbsa-asfc.gc.ca/publications/forms-formulaires/b232-eng.html


SAMPLE 1A

Sample Only of Domestic Routing Form for Living XL– Do Not Use

VENDOR ROUTING AUTHORIZATION FORM

EMAIL TO: [email protected] or FAX TO 1-781-828-5035

DATE/TIME:___________________________ VENDOR

CONTACT:__________________________

VENDOR:_____________________________ PHONE

NUMBER:___________________________

SHIPPING

ADDRESS:____________________________

FAX

NUMBER:___________________________

CITY, STATE

& ZIP CODE:__________________________

EMAIL

ADDRESS:__________________________

VENDOR’S DATE

READY TO SHIP:_______________________

IF LANDED CONTAINER, PROVIDE

VESSEL:____________________________

SHIPPING

HOURS:______________________________

CONTAINER #:

CIRCLE ONE: VENDOR LOAD/ DRIVER

COUNTS

E. T. A:______________________________

P. O.

# TYPE

BUYER

(S)

PLA

N

DLV

R

PAC

K STATUS CASES UNIT/PCS. WGT / LBS. CUBIC FEET FREIGHT CLASS & DESCRIPTION

RELEASED

OPEN

WORK

RELEASED

OPEN

WORK

RELEASED

OPEN

WORK

RELEASED

OPEN

WORK

RELEASED

OPEN

WORK

RELEASED

OPEN

WORK

TOTAL PALLETS=

VENDOR’S SHIPMENT TOTALS

LXL / DXL GROUP ’S

TRAFFIC INITIAL:

VENDOR CONSIGN

FREIGHT TO:

LIVING XL

555 TURNPIKE STREET, CANTON, MASS. 02021

ALL SHADED AREAS TO BE USED BY DXL GROUP TRAFFIC ONLY

AUTHORIZATION #

L X L

ROUTED VIA:

CARRIER CONTACT:

TRAILER SIZE:

CARRIER FAX:

VOLUME QUOTE:

MILES:

COST:

F. O. B.:

CMRG’S E T A:

CARRIER’S PHONE:



Drop Ship Guide

Overview: Drop ship processing thru DXL Group is a combined effort between the customer

service team, the buyer and the vendor to ship items to our customer in an efficient manner. In

order to be successful, information should be obtained prior to offering drop ship items on our

websites/catalog. Here is some information that we will need from the vendor in order to process

drop ship orders.

The buyer should coordinate a meeting with the drop ship team to discuss the vendor information

and information provided in the check list.

DXL Group Order Processing:

All communication with DXL Group and the drop ship vendor will be via e-mail using

[email protected]

EDI is not currently available for Drop Ship Vendors. DXL Group will email you new

orders via .txt files twice a day (morning/afternoon)

Here is an example of our .txt file that you will

receive:



Vendor Requirements:

Confidentiality:

Vendor shall, at all times, take reasonable steps to protect Company’s Confidential Information

pursuant to the confidentiality provisions set forth in the Vendor Agreement, attached hereto and

incorporated herein by reference, governing the use and disclosure by Vendor and its

Representative(s) of Company’s Confidential Information, which includes, but is not limited to,

Company’s customer information which shall be used by Vendor solely in connection with

completing transactions and for no other purpose. Any terms used herein, but not defined, shall

have the meaning ascribed to them in the Vendor Agreement.

Here is the information the Drop Ship team will need from the Drop Ship Vendor.

Contact information:

Provide an E-mail address to email orders

Provide contact person(s) & telephone number and back-up contact.

Order confirmation:

Vendor is required to notify DXL Group when an item is not available within 1 business

day.

Vendor is required to notify DXL Group when an item is on back order and include

expected ship date within 1 business day.

Shipment notification:

Shipment Notifications should be emailed to [email protected] within 1 business days

via:

o File format (UPS Quantum View) or via vendor website access. The DXL Group

Order # or PO # must be included.

o UPS Worldship or Campus Ship is required for UPS Quantum View

Confirmations.



Example of Quantum View:


Drop Ship New Vendor Checklist

Vendor information:

Vendor Name: __________________________

Vendor Email Address: __________________________

Vendor Contact Person: __________________________

Vendor telephone number: __________________________

Vendor Contact back up: __________________________

Vendor communication:

_____ Vendor communicated order confirmation process (NLA/BO) within 1 business day.

_____ Vendor communicated shipment confirmation requirement (UPS Quantum View or

website via 1 business day.)

_____ Vendor has been provided with DXL Group’s Email address [email protected]

_____ Vendor has been provided with DXL Group sample .TXT file and frequency

Shipment Requirements:

_____ Vendor has confirmed UPS ship method via Worldship or Campus Ship to Set-Up UPS

Quantum View shipment notifications.

_____ Vendor has been provided with DXL Group UPS account number if needed

_____ Vendor has provided expected ship time if it is beyond 3-7 business days

_____ Vendor has provided shipping restrictions

Returns/Warranties:

_____ If not using DXL Group UPS account, has provided return shipment process

_____ Vendor is responsible for Damaged products during shipment

_____ Vendor returns are shipped to Canton, MA with 90-day return policy. Special return

conditions identified and communicated.

_____ Warranty information provided

_____ Repair policy/parts after 90 days identified and communicated

Other:

_____ Any product requirements identified and communicated (i.e. Set-Up)

_____ Item shipped partial/assembled identified and communicated with instructions.



SECTION III – PROGRAM REQUIREMENTS

Product Approval Process

Scope:

To ensure that process steps and service level meets or exceeds LivingXL

product quality, delivery and cost expectations

Process:

1. Concept sample must be provided to Living XL

a. Supplier must include recommendations and/or samples of packaging for

shipping and reshipping and all applicable regulatory restrictions.

b. Initial draft (IFU) product manual must be available to LivingXL and

provided in Phase III: Top of Production Testing (must be conducted prior to

production). Final draft must be provided to LivingXL for approval.

2. LivingXL Test Protocol is available at Modern Testing Services (MTS)

a. This protocol includes testing and quality standards that must be met or

exceeded

b. Test report data is the basis for evaluation from mutually accepted third party

testing laboratory, Modern Testing Services (MTS)

3. Supplier must source product quotes

a. Any quotes provided by Supplier will be based on development and source

b. Once an order has been placed there should be no changes to the related

protocol unless agreed to by the factory that meets Supplier’s criteria for

allocation

4. Modern Testing Services (MTS) is the exclusive nominated third party testing

service provider to perform testing

a. “Overall Rating” indicates the Pass or Fail status according to the test

properties inclusive of the named test protocol

b. LivingXL may waive any testing failures. A waiver must be in writing and

must specify if the waiver is for the specific order being tested or if the waiver

will be a permanent change to the product testing protocol. LivingXL gives

direction to MTS regarding status for LivingXL Test Protocols.

c. Supplier will determine corrective actions required to ensure the product

passes laboratory testing. Any required changes to the detailed bill of material

will be utilized for modification to support correction to the product specification

d. Cancellation policy is according to Vendor Agreement documentation

5. Supplier ensures the product delivered to LivingXL meets the product

specification (according to the related testing protocol)

a. Supplier shall accept responsibility for ensuring that the product is

manufactured in accordance with the approved test protocol and the detailed bill

of materials.

b. Discrepancies between the detailed bill of material and delivered merchandise

will be addressed with the Supplier for timely resolution.


6. LivingXL Purchase Order (PO) issued determines the ship window and cannot be

altered without written approval from the Buyer or higher level of management in

LivingXL organization.

7. Quality Assurance Final Inspection must be conducted and provided to Living XL.

Inspection procedure may be by Supplier or nominated third party service, MTS. Only

PASS Inspection report results can be shipped according to the PO as above mentioned,

unless otherwise resolved with written approval.


Product Testing

Program Overview

DXL Group, Inc. partners with suppliers and manufacturers that share our company’s philosophy

for delivering quality product to our customer. DXL Group Product Integrity is committed to

ensuring the following:

Vendor understands and follows the policies and procedures of the private brand

process set forth to achieve common objectives for delivering quality product to our

customers.

Third party services are capable of providing the same level of service that we expect

from our vendors. All third party service providers’ locations globally are evaluated and

monitored to ensure consistency and accuracy. These locations must meet the code of

conduct, social, environmental and product quality standards of DXL Group as well as

any specific country requirements and national laws.

Program Testing Frequency Requirements

Every product style must be tested and this test report data can be utilized for approval of

multiple deliveries.

Full protocol testing is required on new production for all styles including reorders unless

written approval is provided for waiver by Director of Product Integrity.

Additional textile colorways must be submitted for testing. If not available at the same

time can be submitted when available but must refer to the full product test report # on

the test request form to be considered for Colorfastness testing only (see product test

protocol for more details).

Any products with updates must be retested.

It is at the buyers’ discretion as to how often a product is retested.

Roles & Responsibilities

Factory:

o Be in full compliance with regulatory requirements and voluntary industry

standards. Work directly with third party laboratory service provider Modern

Testing Services according to testing program and as business partners, mutually

function as an extension of DXL with common objectives.

o Any new/updated product components developed must be retested.

o Give manufacturing parameters and features for program placement.

o Ensure product style meets DXL Group performance requirements, overall

product features and can be achieved consistently at expected quality levels in

production.

Supplier: o Ensures that merchandise for testing is sufficient (contact your local MTS for the

amount of samples required for testing). A representation of production quality

components, etc. should be submitted to Modern Testing Services (MTS) in a

timely manner.

o Appropriate individual(s) in the vendor’s organization must collaborate with the

Director of Product Integrity for written test report approval.

o Ensure a fully and properly completed MTS Test Request Form accompanies all

submissions to MTS.


MTS Service Provider:

o Provides test protocol as needed.

o Enhances working relationship through outreach for initial introductory meeting

as well as availability for ongoing collaborative efforts with vendors, factories

and mills as needed and requested.

o Provides global accessibility, extremely competitive prices, turn time 3-4

working days after receipt of sample and ensures completed quality test reports

are provided directly to DXL Group unless otherwise agreed with Director of

Product Integrity in advance.

o Provides strong partnership through customized Service Agreement with DXL

Group with dedication to continuous process improvement

DXL Group:

o Receives test reports from MTS.

o Facilitates working relationship and collaboration between vendor and approved

third party laboratory service provider Modern Testing Services LLC.

o Review and provide timely comment on test report results.

Note: MTS testing is not required for Branded products. DXL Group will accept in-house test

reports for branded products.

Program Highlights

DXL Group works exclusively with the nominated laboratory service provider

Modern Testing Services LLC (MTS)

Services include but are not limited to Product Testing, Quality Assurance Inspections,

Social Compliance/Accountability Audit Program, and C-TPAT.

MTS invoicing procedure is arranged through service agreement to direct bill this vendor

paid program with the terms to MTS of net 15 days.

Any payments not paid within 60 days will be paid directly to MTS by DXL Group and

will be charged back to you by DXL Group with a 10% handling fee.


Test Request Form (TRF) Example

LivingXL Hardlines Test Request Form

DXL Group

Attn: Product Services

555 Turnpike Street

Canton, MA 02021

Tel: (781) 821 – 2500 Fax: (781) 821 – 7651

Modern Testing Services Location:

Asia: HK Dongguan Taiwan Singapore

India Indonesia Thailand Cambodia

Korea Shanghai

Europe: Italy Germany UK Turkey

Am / Au: USA Australia

Sample Description:

Service Required:

Regular Express* (3 Working Days with 30% surcharge) Shuttle* (1 Working day with 100% surcharge)

Quality and Labeling review ISTA Transit Test

Development Pre-production

Production Protocol specification number:

* Available for certain tests only Failure / Re-Test – Previous Report Number:

Vendor Information

Vendor Name:

Address:

Attention:

E-Mail Address:

Tel: Fax:

DXL Group Information

Buyer Name:

Dept. Name / No.

Sourcing Mgr / QC Tech:

Technical Designer:

Division (Please Check One):

Invoicing Information (if different from above)

Name:

Address:

Contact Person:

E-Mail Address:

Tel: Fax:

Agent Information (if applicable)

Buying agent that represents DXL GROUP

Importer of Record:

US Company working w/ DXL GROUP Fax:

Factory:

Factory name contracted to produce garment

Sample Information

Must be provided in order for the results to be delivered, failure to provide will result in delay of

results to Vendor and DXL Group

DXL GROUP Style Number:

DXL GROUP Dept.:

Season:

Brand:

PO Number (optional):

Sourcing Manager:

Mill/Manufacturer:

Mill Address:

Description / End Use:

Country of Origin:

Claimed Capacity (if applicable): ________

Number of Samples Submitted (Should follow the sample size stated in Protocol) : ___________

Colors Submitted: 1. 2. 3.

4. 5. 6.

DXL Group Comment:

Instructions: Please complete all sections of the test request form.

Include one completed Test Request Form for each sample (style) being sent.

Name:

Signature:

Company:

Date:

Laboratory Use Only

Date Received: ___________________ Test Due Date: ___________________ Report No: ______________


Quality Assurance Inspection Program - Overview

Scope Ensure that all Quality Assurance Managers/Auditors perform consistent and thorough

inspection procedures according to Quality Assurance Inspection Program. DXL Group must provide vendor/factory with quality assurance procedures for raw

materials inspection, online quality control, and final inspection for training and open

communication to ensure that the quality assurance processes are consistent with DXL

Group expectations and inspection criteria as well as ensure that all units shipped arrive

as first quality saleable merchandise for distribution.

Vendors /Factory must ensure that QC Managers and Auditors are consistent and

thorough in their procedures

It is imperative to DXL Group quality assurance efforts that the following checkpoints

are verifiable and performed:

Third Party Quality Assurance Inspections must be scheduled and conducted unless

supplier’s own QA team has written approval from DXL Group to conduct QA

Inspection.

Conducted when 80% of the order has been completed and packed.

Ensure that all factories have their own QA process in place, in line with the Factory

Quality System as outlined below in Process.

Must attain written approval prior to order confirmation from Director of Product

Integrity for any deviation from these requirements and specifications indicated for DXL

GROUP quality assurance efforts.

Process

Ensure that the following checkpoints are performed:

Instruct Vendors for alignment to DXL Group inspection procedures and

requirement, assessing MTS and Vendor QA inspection reports; Quality Control

Program executed at DXL Group in DC including but not limited to incoming orders

according to DXL Group inspection procedures and monitoring overall compliance

according to vendor manual requirements.

Pre-production meetings in the manufacturing factory.

In-Line audits of each operation.

Final Random Inspections (FRI) on all styles. Conducted when 80% of the order has

been completed and packed and according to DXL Group.

Ensure that all factories have Quality Assurance process and procedures in place

aligned with any and all DXL Group requirements.

Collaborate with DXL Group QC Auditor to ensure compliance.

Attain report approval from Director of Product Integrity for Third Party Quality

Assurance Inspections which must be scheduled and conducted and specified in the

test request form submitted for each style according to Product Testing and detailed

according to Quality Assurance.


MTS Global Contact Information HONG KONG

DEPARTMENT

CONTACT PERSON

CONTACT INFORMATION

General Inquiry

Ms. June Yeung Email: [email protected]

Tel no: 852 – 3604 1363

Fax no: 852 – 2741 6159

Technical Inquiry

(Hardline)

Gary Yeung E-mail: [email protected]

Tel no: 852 – 3604 1380

Fax no: 852 –2323 4180

Technical Inquiry

(Analytical)

Karen Chung E-mail: [email protected]

Tel no: 852 – 3604 1355

Fax no: 852 –2323 4180

Mailing Address

Modern Testing Services (Global) Limited

Unit A, 4/F, Leroy Plaza,15 Cheung Shun Street, Cheung Sha Wan, Kowloon, Hong

Kong

CHINA, Shanghai

DEPARTMENT CONTACT PERSON CONTACT INFORMATION

General Inquiry Mr. Flynn Tian Email: [email protected]

Tel no: 021 – 6489 2468 – 8503

Fax no: 021 – 6442 3289

Ms. Vivi Shi Email: [email protected]

Tel no: 021 – 6489 2468 – 8228

Fax no: 021 – 6442 3289

Technical Inquiry

Mr. Daniel Mak Email: [email protected]

Tel no: 021 – 6489 2468 – 8222

Fax no: 021 – 6442 3289

Mailing address

Modern Testing Service (Shanghai) Co, Ltd.

Address: No.105 Guangzhong Rd. Zhuanqiao Town Shanghai China P.R.C 105号

Tel:(86)021-64892468

Website: www.mts-global.com



http://www.mts-global.com/


MTS Global Contact Information

Dongguan

DEPARTMENT CONTACT PERSON

CONTACT INFORMATION

General Inquiry

Shirley Yeung E-mail: [email protected]

Tel: (0086) 0769-81120818 (ext. 801);

Fax: (0086) 0769-81120815

Technical Inquiry

(Hardline) Leo Lau E-mail: [email protected]

Tel: (0086) 0769-81120818 (ext. 816);

Fax: (0086) 0769-81120815

Technical Inquiry

(Analytical) Derek Yam E-mail: [email protected]

Tel: (0086) 0769-81120818 (ext. 843);

Fax: (0086) 0769-81120815

Mailing Address

Modern Testing Services (Dongguan) Ltd东莞现代产品整理服务有限公司

No. 76 Liang Ping Lu, Xin Jiu Wei Cun, Liaobu, Dongguan, Guangdong, China

广东省东莞市寮步镇新旧围村良平路76号

USA

DEPARTMENT CONTACT PERSON CONTACT INFORMATION

General Inquiry Norann Warner Email: [email protected]

Tel no: 401 787 0969

Technical Inquiry

Textiles:

Jack Herr Email: [email protected]

Tel no: 508-638-1793

Analytical:

John Gerringer

Email: [email protected]

Tel no: 507-638-1793

Mailing address

Modern Testing Services, LLC

244 Liberty Street, Unit #2, Brockton, MA 02301, USA




Documents

Introduction Letter - Destination XL Group · Introduction Letter Dear Valued LivingXL /Manufacturer, This vendor guidebook is all inclusive for LivingXL and can be found in the same