Opticon 2015-Testing Your Boundaries

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#opticon2015

Testing Your Boundaries: Lessons Learned from Testing in International Markets

Tim Ash CEO, SiteTuners

@tim_ash tim@sitetuners.com

Kevin Flynn Global Publishing Lead, Motorola

@kevfly kevflynn65@gmail.com

Tania Shershin Global Product Analytics Director, HomeAway

@taniaisabella tshershin@homeaway.com

Jose Uzcategui Analytics + Optimization Lead, ASICS

@joseuonline ask@me.later

#opticon2015

Kevin Flynn Global Publishing Lead, Motorola

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Global Product CTA Test

Body text goes here.

#opticon2015

Presenter Name Presenter Title, Company

@twitter

email@email.com

Presenter Name Presenter Title, Company

@twitter

email@email.com

Presenter Name Presenter Title, Company

@twitter

email@email.com

Hell!Hello moto how are you today, I hope well and g

ood!

Our brand team at the time, had “Design yours” as our main CTA to the Motomaker customization !tool for Moto X. It didn’t resonate with me, so I decided to test it vs “Customize yours” and “Build yours”!

#opticon2015

Tania Shershin Global Product Analytics Director, HomeAway

Bundles Test US and Portugal

US Bundles Test: CONTROL Control

US BUNDLES Test: Variation Test

Test Front!Test Cards Flipped!w/ additional detail!

PT BUNDLES Test: Control Control

PT BUNDLES Test: Variation Test

Bundles Test Recap

Hypothesis • The bundles page is the second step in our cart in which homeowners select additional products • Changing layout/design of the bundles page will result in

more bundle sales, and thereby increase Sales Per Visit

Results • Success in the US, but all EU markets showed decline in both key metrics • This is likely due to different product

offerings in other markets Takeaways • Create different bundles page for EU v US

while product offerings continue to vary

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Jose Uzcategui Analytics + Optimization Lead, ASICS

#opticon2015

#opticon2015

#opticon2015

SUMMARY

The prominent value proposition of “free shipping” increased ecommerce conversion rate in two major markets, as expected. Surprisingly, it didn’t make a difference for Australia or UK*.

#opticon2015

Testing Your Boundaries: Lessons Learned from Testing in International Markets

Tim Ash CEO, SiteTuners

@tim_ash tim@sitetuners.com

Kevin Flynn Global Publishing Lead, Motorola

@kevfly kevflynn65@gmail.com

Tania Shershin Global Product Analytics Director, HomeAway

@taniaisabella tshershin@homeaway.com

Jose Uzcategui Analytics + Optimization Lead, ASICS

@joseuonline ask@me.later

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