ORGANIZATIONAL HAPPINESS: WALKING THE TALK...2020/10/03  · OUR JOURNEY CONTINUES… 1. The Science...

ORGANIZATIONAL HAPPINESS: WALKING THE TALK

BY LARS KURE JUUL & MOHIT MUKHERJEE

UPEACE Centre for Executive Educationwww.centre.upeace.org

THANK YOU FOR TURNING ON YOUR WEBCAM J

A TRULY INTERNATIONAL GROUP WITH DIVERSE PERSPECTIVES

OUR JOURNEY CONTINUES…

1. The Science of Happiness (Sept. 22)

2. The Business Case (Sept. 29)

3. The Happiness Sweet Spot (Oct. 6)

4. How to Measure, Monitor and Act (Oct. 13)

OUR PLAN FOR THIS SESSION

Check In and Review

Happiness Sweet Spot

Your OH Design

Motivational Landscape Game-plan Check-out

CHECK-IN QUESTION: LAST WEEK, HAVE YOU HAD THE OPPORTUNITY TO DO WHAT YOU DO BEST AT WORK? (Y/N) AND A COMMENT

POLL: I HAVE THE OPPORTUNITY TO DO WHAT I DO BEST (1 – 100)

REVIEW: WHAT WERE SOME KEY TAKE-AWAYS FROM OUR LAST SESSION?

LIVING EXAMPLES

1. Improving Employee Satisfaction at Vincit

2. Happiness at Work with VMWare3. A European Pharma with HQ in France4. Nordic Consulting5. Mexico Consulting6. Pakistan roll out7. Arabian Gulf States

PULSE DATA MAKES IT EASY TO STAY ON TOP OF WORKPLACE HAPPINESS

FINISH SOFTWARE COMPANY’S EFFORT TO ENHANCE EMPLOYEE HAPPINESS STARTED WITH FEEDBACK

https://consciouscompanymedia.com/workplace-culture/a-business-lesson-from-the-happiest-country-in-the-world/

OUTCOMES: REDUCED TURNOVER AND BOOSTED EMPLOYEE ENGAGEMENT

“Losing an employee costs an average of $40,000. As a company, we are dedicated to ensuring and securing our ROI on all new hires.”Mikko Kuitunen, CEO

“With daily measurement, we are able to track and fix any issues with employee satisfaction immediately.”Johanna Pystynen, HR Director

https://businesstampere.com/making-finland-the-best-place-to-find-happy-workers-happyornot-in-vincit/

VMWARE: “92% OF EMPLOYEES SAY THIS IS A GREAT PLACE TO WORK”

‘HAPPINESS AT WORK’ PROGRAM FOR VMWARE

1. Understanding Happiness at Work

2. Looking at Strengths

3. Establishing Psychological Safety

4. Managing Energy not Time

5. Measuring Well Being

6. Personal Happiness Plan

OUR PLAN FOR THIS SESSION

Check In and Review

Happiness Sweet Spot

Your OH Design

Motivational Landscape Game-plan Check-out

POLL: WHAT SCORE DID YOU GIVE THE ORGANIZATION YOU WORK FOR ON PURPOSE?

HOW: What Really Works!“Start With Why” (Articulate & Integrate)

Develop your story ; A Purpose that is more than profit ; How do you serve? ; Who do you serve

Develop your Employer Value Proposition ; So your WHY resonates with the WHY of you current and future employees

PURPOSE

COMPASSION STRENGTHS

POLL: WHAT SCORE DID YOU GIVE THE ORGANIZATION YOU WORK FOR ON STRENGTHS?

HOW: What Really Works!Review and (re)design your “Annual Appraisal Process”

Use a Strengths Assessment

Leadership Training

PURPOSE

COMPASSION STRENGTHS

POLL: WHAT SCORE DID YOU GIVE THE ORGANIZATION YOU WORK FOR ON COMPASSION?

“An interest in understanding other peoples difficulties - and a burning desire to do something about it!”

Compassion @ Work

HOW: What Really Works!Cultivating a culture of compassion

Leadership Training! Presence & Attention

360 degree evaluation

Review HR Processes

PURPOSE

COMPASSION STRENGTHS

OUR PLAN FOR THIS SESSION

Check In and Review

Happiness Sweet Spot

Your OH Design

Motivational Landscape Game-plan Check-out

DESIGNING YOUR IMPLEMENTATION APPROACH

FOCUSING ON THE ‘HOW?’ STEP 1

• Purpose: Each person in your group shares 1 ‘how’ to articulate and integrate ‘Purpose’ in your organization

• Timing: 1 min. /person

• Report back: Each group chooses 1 idea to share with the larger group

(Total time: 4 minutes in groups)

FOCUSING ON THE ‘HOW?’ STEP 2

• Strengths: Each person in your group shares 1 ‘how to’ build strengths-based leadership in your organization

• Timing: 1 min. /person

• Report back: Each group chooses 1 idea to share with the larger group

(Total time: 4 minutes in groups)

FOCUSING ON THE ‘HOW?’ STEP 3

• Strengths: Each person in your group shares 1 ‘how to’ cultivate a culture of compassion in your organization

• Timing: 1 min. /person

• Report back: Each group chooses 1 idea to share with the larger group

(Total time: 4 minutes in groups)

YOUR CHALLENGE FOR NEXT TIME…

A 1-MIN PITCH ON IMPLEMENTING ORGANIZATIONAL HAPPINESS USING THE GOLDEN CIRCLE FRAME-WORK

THE GOLDEN CIRCLE AS A MEGAPHONE: IT’S POWERFUL!

OUR PLAN FOR THIS SESSION

Check In and Review

Happiness Sweet Spot

Your OH Design

Motivational Landscape Game-plan Check-out

www.MOTIVATIONALLANDSCAPE.com

MOTIVATIONAL LANDSCAPETO-DO

1. Start a free trail @ www.MotivationalLandscape.com2. Let WalkTheTalk@MotivationalLandscape.com know to get

the full version for 3 month3. Set up your organization – or a client's organization4. Add Employees5. Decide on frequency6. Start your Motivational Landscape

Write to Lars or NeedHelp@MotivationalLandscape.com for a possible tutorial session at a suitable time.

OUR PLAN FOR THIS SESSION

Check In and Review

Happiness Sweet Spot

Your OH Design

Motivational Landscape Game-plan Check-out

TEAM

SUCCESSFACTORS

CHALLENGES

STAGES/TASKS/A

CTION

Q3 2020Q4 2020 Q1 2021 Q2 2021

TARGET

DREAM

GAMEPLAN

POTENTIAL

ORGANIZATIONAL HAPPINESS

TEAM/RESOURCES

SUCCESSCRITERIA

CHALLENGES

MILESTONES

Q2 2019Q3 2019 Q4 2019 2020

• Define and communicate ‘Purpose/Value Proposition’

• Educate NN at all organizational levels in Organizational Happiness

• Focus groups regarding ‘Purpose’ with all levels of NN

• Leadership buy-in • 100% Organizational

Happiness education completion

• Sponsors: EVP + CHRO

• The Core Team

• Leadership

• IT

• Mohit• Lars

•

•

•

ORGANIZATIONAL HAPPINESS

• Launch OH by trainings to managers

• Conduct survey to establish baseline

• Create Action Plans based on survey results

• 1-year assessment of OH process

• Incorporate strengths-based leadership into annual apprisal

• Sweet Spot Survey (review action plan effectiveness)

• Strengths recognition event (to facilitate strengths basedleadership)

• Measure progress from baseline and implement action plans

KPI’s1. Happiness Sweet Spot Score2. Purpose score3. Strengths score4. Campassion score5. Culture Building Project?

To be an organization where

happiness and gratitude bring out

the best in our people to achieve the greatest result

• Implementation considering workload & resources

• Keep Momentum • Buy –in and engagement from all

level

• Both sites aligned with OH

Strategy

• 95% survey completion

• 5% improvement on Q4 survey vs. Q3 survey

• 100% strengths program ready

• To be decided

OUR PLAN FOR THIS SESSION

Check In and Review

Happiness Sweet Spot

Your OH Design

Motivational Landscape Game-plan Check-out

CHALLENGES FOR NEXT SESSION:

1. Come ready for your 1-minute pitch

2. Reach out to your coach

3. Readings and video(s)

OUR NEXT SESSION

1. The Science of Happiness (Sept. 22)

2. The Business Case (Sept. 29)

3. The Happiness Sweet Spot (Oct. 6)

4. How to Measure, Monitor and Act (Oct. 13)

QUOTE

WWW.CENTRE.UPEACE.ORG