View
1
Download
0
Category
Preview:
Citation preview
2013 was a huge year for us and we achieved a great deal. We hope you will join us in taking pride in our success!
Where to begin at PCHS...?
…call 360-377-3776 and PCHS Patient Care Specialists will help to get
you started.
If you would like to volunteer, are interested in any PCHS committees or
Board of Directors opportunities, need information or a speaker for a local
group, or maybe you would want to consider joining the PCHS team as an
employee….please contact us at 360-377-3776 or go to the PCHS website
www.pchsweb.org
and while you are online, please like us on Face Book!
We invite your contributions/donations, encourage you to consider giving
this year through the Kitsap Great Give! on May 6, or remember PCHS as
you engage in estate planning.
Please contact us through the website at
https://www.pchsweb.org/contact-us/
The postal service still supports us:
PCHS, PO Box 960, Bremerton, WA 98337
Port Orchard Medical Clinic
320 S. Kitsap Blvd.
Port Orchard, WA 98366
Sixth Street Medical & Dental Clinic
616 Sixth Street
Bremerton, WA 98337
Wheaton Way Medical Clinic /Extended Hours Clinic (walk-in)
2508 Wheaton Way
Bremerton, WA 98310
Poulsbo Medical Clinic
19917 7th Ave. NE, Suite 205
Poulsbo, WA 98370
PENINSULA COMMUNITY
HEALTH SERVICES
A N N U A L R E P O R T
Any of the clinics can be reached at Patient Service Center
1-360-377-3776
Peninsula Community Health Services and Valley View Health Center in Chehalis were two of five non-profit community health centers in the Washington, Wyoming, Alaska, Mon-tana, and Idaho region, and the only two in Washington State,
to receive grant awards from the John A. Hartford Foundation. The $1.94 million grants are to improve depression care and will help the five clinics implement Project IMPACT (Improving Mood-Promoting Access to Col-laborative Treatment). IMPACT is an evidence-based depression care model offered by the University of Washington (AIMS Center). The awards are made possible with funding from a two-year Social Innovation Fund
grant provided by the Corporation for National and Community Service to the Hartford Foundation in 2012.
The funds were awarded to nonprofit community primary care organizations in rural areas which are either medically underserved or face a health profes-sional shortage. PCHS received the grant in October 2013.
The Margaret A. Cargill Foundation is providing the matching funds for PCHS for the duration of the grant of the SIF Grant.
Through these resources the PCHS Behavioral Health Program has doubled in size for clinic-based
behavioral health professionals as well as incorporated the services of a half-time psychiatrist and a full-time psychiatric nurse practitioner. We know the mind cannot be separated from the body---so we continue on our quest for the full integration of behavioral health into primary care services.¨
The PCHS Quality Program moved the needle throughout 2012 and 2013 as we created, reviewed and updated all the elements of our Quality Program in preparation for accreditation.
In May, 2013, we welcomed the site review team from AAAHC (The Accreditation Association for Ambula-tory Health Care) and following a comprehensive re-view we became accredited as primary care providers
and for the Patient Centered Medical Home. Quality studies, measures and outcomes became the norm for providers and patients alike.
Barbara Malich, CEO
Nancy Schnoor, CFO
Aaron Forster, CIO
Jennifer Kreidler-Moss, PharmD, COO
Zena Kinne, Quality Director
Susan Chesbrough, Human Resources Director
Regina Bonnevie Rogers, MD, Medical Director
Michael Insani, DDS, Dental Director
PCHS Senior Leaders
Monica Bernhard Mary Ann Best-Rabonza
Beryl Cochran Patty Cochrell
Christopher Cook Sharon Cromley
Yolanda Fong Paul Hathaway Evelyn Hetrick
Brittney McGhee Al Pinkham
Marilyn Raynor Tessie Reed
Sharon Tucker Cassie Undlin
Some might ask---how do you take a good idea and make it happen? Leadership is the answer! PCHS wants to salute the volunteers who comprise our Board of Directors. A majority of the PCHS Board are patients who are served in PCHS clinics.
PCHS Board Executive Committee Members (Treasurer not shown)
PCHS Board Member Volunteer at Kitsap Community Resources Event
2012-2013 Board Members
PCHS Senior Leaders
ACCREDITATION ACCOMPLISHED!
EXPANSION OF BEHAVIORAL HEALTH PROGRAM
2009 2010 2011 2012 2013
PCHS 60% 67% 74% 74% 75%
State 60% 69% 63% 63%
National 63% 63% 63% 64%
0%20%40%60%80%
100%
Percent of Hypertensive Patients with
Blood Pressure <140/90
We saw 23,069 unduplicated patients; this compares
to 22,934 in 2012. We had a total of 77,186 encounters which com-
pares to 75,598 in 2012. The good news is a reduction in our unin-
sured patients. The PCHS Behavioral Health program saw the greatest
increase in the number of patient visits.
The Affordable Care Act, ObamaCare --- you choose the
name, PCHS Enrollment, Eligibility and Outreach spe-
cialists were hard at work making it happen here in Kitsap
County. We saw the largest enrollment in the Medicaid
Expansion “Washington Apple Health”. PCHS patients
and staff will work hard in 2014 to be sure this new insured experience,
for many of our patients, is a successful one. We continued to enroll
new enrollees through March, 2014 and will continue throughout the
year to enroll patients and community members in Washington Apple
Health! Please call for information or assistance.
21%42% 50% 57%
32%
53%
39%33%
28%
42%
9%7% 7% 6%
10%
17% 12% 10% 9% 16%
0%
20%
40%
60%
80%
100%
2009 2010 2011 2012 2013
Payor Mix by Patients
uninsured medicaid medicare other third party
more numbers! As a federally qualified health
center (FQHC), PCHS participates
in the federal initiatives for a
healthy America. These graphs
show how our patients compare to
other FQHCs on a state and fed-
eral basis. Data for state and
federal will be nationally
published in August 2014.
PCHS Services The PCHS
medical team provides compre-
hensive health care for every
age and community referrals
for specialty care. Services in-
clude, but are not limited to,
acute and chronic care, health
maintenance checks, walk-in
care (at the Wheaton Way site),
immunizations, behavioral
health counseling, and 24-hour
on-call care. Both medical and
dental PCHS patients have the
advantage of pharmacy services
at each clinic location.
The PCHS dental team provides
a wide range of dental services
for children and, thanks, to the
Affordable Care Act, many
adults now have access to
dental services under the Wash-
ington Apple Health program.
PCHS still provides limited
emergency dental care for
adults. Community specialty
referrals are also available.
A s k f o r a n i n s u r a n c e
e n r o l l m e n t s p e c i a l i s t
a t t h e P C H S c l i n i c
n e a r e s t t o y o u .
P h o n e : 3 6 0 - 3 7 7 - 3 7 7 6
20959
2255423014 22934 23069
19000
20000
21000
22000
23000
24000
2009 2010 2011 2012 2013
Total # of Patients Served
2011 2012 2013
PCHS 46% 98% 81%
State 33% 58%
National 53% 58%
0%
20%
40%
60%
80%
100%
Tobacco Cessation
Intervention
2011 2012 2013
PCHS 19% 47% 55%
State 32% 45%
National 39% 47%
0%
20%
40%
60%
Weight Assessment / Counseling for Children & Adolescents
THANK YOU to our many donors who help in-need
individuals access medical and dental health care
through contributions to our Dr. Tegenfeldt Patient
Assistance Fund and Willow’s Fund and help children
improve their reading skills through the Reach Out
and Read program. Dr. Tegenfeldt, now retired, was
known for giving patients money from his own pocket
to obtain additional care services. Willow’s Fund was
established to help the homeless in
honor of author Richard LeMieux,
former PCHS board member.
Getting signed up for my medical insurance.
It’s so confusing, but actually thankful I will
finally have medical insurance. I know it’s a
touchy subject for many. But many of us have
been unable to afford any insurance yet didn’t
qualify for any type of help. I’m not here to
start a debate. But thrilled I will finally be able
to afford to go see a doctor after 3 years.
If anyone in Kitsap county is having a rough
time getting their medical stuff figured out call
peninsula health and make an appt with one of
their peeps there. Anyone can go! No pressure
to decide on a plan, but they help you with all
the overwhelming information. I was so
impressed! -Lelaine
Pharmacy
PCHS is very proud of our integrated pro-
gram approach to care---of course our first
commitment is to “accessible, affordable,
compassionate, quality health care ser-
vices for our communities”. The PCHS
Clinical Pharmacy demonstrates a com-
mitment to integrated care in every aspect
of their work. Newly accredited as a Diabetes Education Program---the
addition of comprehensive diabetes care will be added to an already im-
pressive body of work. Of course, we fill prescriptions, counsel patients,
and provide support to providers. The Pharmacy program also handles
most of the requested refills, supports patients in accessing care when
needed, and multiple education/training
programs with a special focus on “anti-
coagulation” training which they provide
one on one for patients taking these drugs.
Dental
The PCHS Dental program met every
program goal established for 2013.
We expanded our adult programs
providing access to care for up to six
adults on most clinic days. As of
January, 2014, dental coverage
returned to Medicaid and we expect
to see these numbers grow even
more. Dr. Michael Insani leads this
program to excellence. Of course, the central reason for the creation of
the PCHS dental program was to provide access for Medicaid enrolled
children. We join a growing number of dentists who will serve this
population. We hope, over time, we will see the number of dentists grow
who are willing to serve adults!
PHARMACY AND DENTAL PROGRAM UPDATES
I’m so grateful for all the
people that work here.
Everyone is so good to
me. Thank you. I realize
now how important my
health is and wished I
would have paid more
attention when I was
younger.
I come by choice. Since
Peninsula began it has
come light years in its
great providers and
care. I love it & I never
thought I would.
Patient Testimonials
E.D. Tegenfeldt, MD Richard LeMieux & Willow
Website Makeover!
In 2013 we completely rebuilt our website. Take a look at our new interactive website at www.pchsweb.org where you can find healthcare tips on the blog page, find a healthcare provider, help with starting at PCHS with a career or as a patient, and so much more.
Recommended