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POSTAL INNOVATION PLATFORM CONFERENCE
CERTIFIED PROGRAMS
RICK JACKSON 10th SEPTEMBER 2015
FILM
INNOVATION FILM
EXPRESS EOS RESULTS DEMONSTRATE POSITIVE IMPACT OF CERTIFIED PROGRAMS
EOS Results(EXP Global)
2010-2014
Strategy 18 ppt
Employee Engagement 14 ppt
Active Leadership 13 ppt
Learning & Development 14 ppt
2010 2011 2012 2013
68 79 80 83
68 75 77 79
69 75 77 80
69 76 77 80
2014
86
82
82
83
Introduction in 2012
Introduction in 2010
CIS OVERVIEW
WHAT ARE THE SUCCESS FACTORS?
OUR FOCUS
MOTIVATED
PEOPLE
GREAT SERVICEQUALITY
LOYALCUSTOMERS PROFITABLENETWORK
THE SUCCESS FACTORS OF CIS
CEO SPONSORSHIP, OWNERSHIP AND ACTIVE INVOLVEMENT
GMB SPONSORSHIP, OWNERSHIP AND ACTIVE INVOLVEMENT
• 100,000 people over more than 220 countries and territories• Accepted by all cultures• Translated into languages that cover 95% of the target population• No program should take longer than a year to implement• All programs to be facilitated by DHL Express people
AMBITIOUS CHALLENGES
• 100,000 people over more than 220 countries and territories• Accepted by all cultures• Translated into languages that cover 95% of the target population• No program should take longer than a year to implement• All programs to be facilitated by DHL Express people• All countries to begin rollout simultaneously• CIS Country Champions to be appointed in every country• Planning and Execution to be managed locally from Central Global Guidelines• Global Funding Mechanism in place• Global Communication Strategy in place
AMBITIOUS CHALLENGES
HOW DID WE DRIVE ENGAGEMENT?
100,000 CERTIFIED INTERNATIONAL SPECIALISTS
ကြၽႏု္ပ္တို ႔၏ ႏိုင္ငံသို႕ ၾကိဳဆိုပါသည္။
ကြ်ႏု္ပ္တို႔ စီးပြားေရးလုပ္ငန္း
AUSRüSTUNG UND VORBEREITUNG
• Sind deine Barcode-Leser/Scanner/Computer einsatzbereit?
• Sind die Computer angemeldet und auf die Frachtzielorte eingestellt?
• Siehst du die Anzeige deines Terminals, und kannst du die Meldungen lesen, wenn du beim Verladen scannst?
• Lege Consolidationbags aus Kunststoff/Leinen für kleine Sendungen neben der Ladeeinheit bereit.
• Nutze grüne Bags für Dokumentensendungen, rote für Non-Document-Sendungen.
• Transparente Bags werden nur für Hub-Sortiergut verwendet.
PROCESO DE HUb Y GATEWAY EXAMPLE: HUB AND GATEWAY ACTIVITIESEjemplo: Actividades de HUb y Gateway
TRÁNSITO DESDE HUb/ GATEWAY
EL MATERIAL LLEGA
AL ALMACÉN
CARGA DE CAMIÓN/ AVIÓN
SALIDA DE CAMIÓN/
AVIÓN
DESCARGA
INFORME
CLASIFICACIÓN RECARGAPREPARAR
MATERIAL PARA AbANDONAR
ALMACÉN
DESCARGA DE CAMIÓN/
AVIÓN
LLEGADA DE CAMIÓN/AVIÓN
TRÁNSITO DEL CAMIÓN/AVIÓN
AL HUb/GATEWAY
SORTING
RAMPA
RAMPA
Compartment limit Zone limit
Compartment limit
• 貨件在地面的最大容量：公斤／平方米（磅／平方英呎）• 最大連續負載：公斤／米（磅／英呎）
範圍限制 累積的限制
間隔限制
機隊
每架飛機都有載重限制。
例如：�波音�757 收費載重量為�30,700 公斤／67,700 磅
ПОМНИ, ЧТО ВНУТРИ
ЦЕННОСТЬ ДЛЯ ОТПРАВИТЕЛЯ• Выполнение заказов и
обещаний, данных клиентам.• Деловая репутация.• Сохранение и увеличение
прибыльности бизнеса.• Финансовые последствия.
ЦЕННОСТЬ ДЛЯ ПОЛУЧАТЕЛЯ• Выполнение заказов и
обещаний, данных клиентам.• Деловая репутация.• Возобновление производства. • Сохранение и увеличение
прибыльности бизнеса.• Финансовые последствия.
Source : Knowledgehub.local.gov.uk
Vrai : Le dollar américain, le yen, l'euro et la roupie indienne comportent également des symboles uniques mais ces derniers ne sont pas imprimés sur les billets
Faux
CONNAISSEZ-VOUS BIEN LA FINANCE ?
Q4. La livre sterling (£) est la seule monnaie à comporter un symbole unique imprimé sur chaque billet de banque.
SENIOR MANAGEMENT FACILITATION
Untitled-1 1 08/05/2013 17:02
CERTIFIED PROGRAMS – STRATEGY 2020
FILM
FILM
CFS
CERTIFIED FREIGHT SPECIALIS
T
★ ★
★ ★
★ ★
DHL FREIGHT ★
★ ★
★ ★
★CIF
CERTIFIED INTERNATIONAL FORWARDER
★★★★★★
D
HL GLOBAL FORWARDING ★
★★★★★
CLPCERTIFIED LOGISTICS PROFESSIO
NAL
★ ★
★ ★
★ ★
DEU
TSCHE POST DHL GROUP ★ ★
★ ★
★ ★
CSCS
CERTIFIED SUPPLY CHAIN SPECIALI
ST
★ ★
★ ★
★ ★
DHL SUPPLY CHAIN ★
★ ★
★ ★
★
Certified Specialists
for everything we do
CIS
CERTIFIED INTERNATIONAL SPECIALI
ST
★ ★
★ ★
★
★ DHL EXPRESS ★
★ ★
★ ★
★
EXPERTE
★ ★
★ ★
★ ★
POST - e
COMMERCE - PARCEL ★ ★
★ ★
★ ★
THANK YOU
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