SunGard - Defining Sustainability Metrics (KpIs)

1

Defining Sustainability Metrics Defining Sustainability Metrics Max Dufour – SunGard

www.sungard.com

2

SunGard: a Fortune 500 companySunGard: a Fortune 500 company

� World’s 25 largest financial services companies

� Global footprint (datacenters and office space worldwide)

� $25 trillion in assets accounted for and managed

� 20,000 employees

� 25,000 miles of dedicated networks

� Business Continuity Awards (2008) - Outstanding Excellence in Business Continuity and the Data Centre Strategy of the Year Award

3

From reporting to actionFrom reporting to action

� We published our first baseline report for 2008 and identified our datacenters as our main source of carbon emissions and energy use, through purchased electricity

4

Today’s agendaToday’s agenda

� Overview of a typical datacenter

� Considerations to determine the right KPIs*

� Implementing the selected KPI

� What happens next?

*KPI: Key Performance Indicator

5

DisclaimerDisclaimer

� All the data, locations and initiatives shown today are examples used to illustrate the metrics definition process, not to provide an update on our performance.

� This is not meant to represent SunGard’s strategy in any way – today’s goal is to provide a realistic insight into a challenging process using examples.

� We will focus on the process of defining one metric, as a basis for discussion and questions.

6

A typical datacenter (high level)A typical datacenter (high level)

HeatCO2

Energy

Grid

Alternative Energy

CoolingHeatingLighting

$ (energy cost)

Data

$$ (revenues)

CustomerDatacenter

7

Many challenging considerationsMany challenging considerations

Americas Europe Middle East

South Africa Asia-Pacific Australia & New Zealand

300+ locations9 million square feetDifferent sizesHosted hardwareDifferent regionsDifferent purposesNo real-time data No consolidated dataUneven consumption

8

Many options to create KPIsMany options to create KPIs

Energy cost

Revenues

CO2 emissions

Square footage Servers

Processors

Storage capacity UtilizationVirtualization

Energy used by hardware

Raised floors

Hardware categories

Energy mix Energy produced on site

Energy used in

Khw

Employees

9

Many stakeholders interested in KPIsMany stakeholders interested in KPIs

Considerations Cost to collect data5 minutes ruleIndustry standardImplementation issueStraight forwardAligned with strategyAllows to set targets

10

Looking at PUE more closely Looking at PUE more closely

Requirements Energy billsSub-meteringCalculationsProcess to collect data

PUE: Power Usage Effectiveness

Determines how much energy is used by IT equipment vs. all other uses (heating, cooling, lighting…). The closer to 1 the ratio is, the better.

Used by Green Grid, Google and most companies.

11

Complexities behind the PUE ratioComplexities behind the PUE ratio

ConsiderationsError marginData uncertaintyCalculationsAssumptions

•EUS1 Energy consumption for type 1 unit substations feeding the cooling plant, lighting, and some network equipment •EUS2 Energy consumption for type 2 unit substations feeding servers, network, storage, and CRACs •ETX Medium and high voltage transformer losses •EHV High voltage cable losses •ELV Low voltage cable losses •ECRAC CRAC energy consumption •EUPS Energy loss at UPSes which feed servers, network, and storage equipment •ENet1 Network room energy fed from type 1 unit substitution

12

What happens next?What happens next?

� The PUE (Key Performance Indicator) is used to set targets and map initiatives for the year (planning process).

13

What happens next?What happens next?

� The PUE ratios are monitored as well as progress on all initiatives targeting PUE reductions.

� Any roadblocks are highlighted as part of the process, ahead of time

14

What happens next?What happens next?

� Seek executive sponsorship to support process

� Monitor industry’s thought leadership: EPA, Energy Star and Green Grid to track/implement changes

� Follow companies with similar challenges: from Google to Facebook, for example in this case.

� Automate process to free up time from number crunching towards more strategic activities

� Build scorecards and dashboards to support strategic decision making and enable dissemination

� Report, refine, repeat…

15

Questions?

16

For more information, you can contact me at:

Max DufourSenior ManagerSunGard Consulting Services

max.dufour@sungard.comwww.sungard.com

http://www.linkedin.com/in/maximehttp://twitter.com/maxdufour