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SURVEY ON THE PSYCHOLOGICAL WELL-
BEING AT WORK OF CBC/RADIO-CANADA
EMPLOYEES
STUDY PARTICIPANTS
Questionnaire
– Sent to 9020 employees in June 2005
– 4630 respondents/9020 employees (response rate of 51%)
• Web version: 4103 respondents
• Paper version: 527 respondents
– Results:• Psychological distress index;
• Identification of organizational risk factors
• Psychological harassment in the workplace
SECTEUR ACTIVITÉ SRC/CBC
1.4
6.8 6
37
10.5
23.4
2.7 2.13.9 4.6
1.3 0.40
5
10
15
20
25
30
35
40
CBC/RADIO-CANADA WORK SITE
DISTRIBUTION BY UNION / ASSOCIATION
UNION N =
Association des réalisateurs 164
Association of Professionals and Supervisors 385
Canadian Media Guild 1840
Syndicat des communications de Radio-Canada 470
Syndicat canadien de la fonction publique 411
Syndicat des technicien(ne)s et des artisan(e)s du réseau français
567
Unionized: 83.0% Non-unionized: 17.0%
PSYCHOLOGICAL DISTRESS BY ORGANIZATION
20,1
35,0
38,940,9
53,640,1
27,0
46,544,3
44,0
0 20 40 60 80 100
Percentage of individuals who report a high level of psychological distress (%)
Quebec populationIndustry
Tree nursery
InstitutionHospital Center A
Parapublic organizationTransport organization
Hospital Center B
MunicipalitiesRadio-Canada/CBC
At CBC/Radio-Canada, 44% of individuals report a high level of psychological distress.
CARTOGRAPHIE DES NIVEAUX DE RISQUE
HIGH RISK LEVELS
Lack of recognition
Poor relations with immediate superior
Work overload
Low participation in decisions and lack of information flow
Role conflict
Lack of career or job stability
HAY 2004 VS BRUN 2005
HAY SURVEY 2004 BRUN SURVEY 2005Unhealthy stress:
36%
High level of psychological distress:
44%
Lack of recognition:
58%
Lack of recognition: High risk
Satisfactory supervision:
60%
Poor relations with superior:
High risk
Work overload:52%
Work overload:High risk
Low participation in decisions: 47%
Low participation in decisions:
High risk
HAY 2004 VS BRUN 2005
• Two different periods
• Two methodologies
• Two different goals
= SAME RESULT
Diagnosis
vs.
Action
Uncivil behaviours and perception of psychological harassment in the workplace
10
10
4
2
22
0 5 10 15
By a superior
By one co-worker
By several co-workers
By external client/contact
By internal client/contact
By supervised employee
Percentage of individuals who report that they experienced psychological harassment in the workplace (%)
Uncivil behaviours and perception of psychological harassment in the workplace
18.00
9.00
15.00
7.00
8.00
8.00
0.00 5.00 10.00 15.00 20.00 25.00 30.00
English television
French television
English radio
French radio
CBC.ca/Radio-Canada.ca
Non-media
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