Updating Campus IT Engagement: Flipping the Enterprise (213206382)

8/12/2019 Updating Campus IT Engagement: Flipping the Enterprise (213206382)

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Demonstrating Value to Constituents by

Flipping the Enterprise

•

Paul Erickson, Enterprise Architect, Nebraska•Chris Eagle, Enterprise Architect, Michigan

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transformational change - learners

• communicate differently• have experiences based on services like Facebook,

Amazon, Google, Wikipedia

• are used to being active, not passive, participants• have busy lives both in and out of the classroom

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.edu transformational change - consumers

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transformational change - instructors

• balancing needs between teaching/research/contentcreation

• staying current with expertise

• steep learning curve for delivery mechanisms• need to demonstrate that what they’re doing

contributes to P&T or departmental goals

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.edu transformational change - providers

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transformational change - colleges

• under pressure to educate a broader range ofstudents & reach new markets

• doing more with less

 –

serving more students with fewer resources• struggling to keep up with user expectations

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.edu transformational change - structure

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Ming-Zher Poh, Nicholas C.

Swenson, and Rosalind W.

Picard, A Wearable Sensor

for Unobtrusive, Long-Term

Assessment of Electrodermal

Activity, IEEE Transactions

On Biomedical Engineering,

 Vol. 57, No. 5, May 2010.

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recap

• Are there IT concepts or tasks that would benefit theinstitution if they were better understood by

instructors or departments?

•

Where can central IT give more trust or responsibilityto the colleges or faculty?

• When is campus engagement most useful?

•

What are opportunities to learn from each otheroutside of buying or building something?

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Discussion

• Does this make sense?

• How can you see these principles working on your

campus?

• How can engagement scale?

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Strategies:

What has already worked? 

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Flipped campus process

• Small team (3) for editing, facilitating,

collaborating

• Use collaboration tools - Google Docs

• Always be open

• Over 200 people actually wrote copy for the

plan

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Signed by Deans, Sr. Administrators, Faculty, and Students

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The flipping never stops

• ~50 views a day, nearly all internal to U-M

• Comment site

• Annual updates, first one due May ‘14

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Strategies:

What has already worked? 

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How can we scale & sustain a flip?

• important to narrow what we're asking so that thecampus can engage with it

• how do we cultivate the right groups/audiences to

engage with?• focus on creating usable products that continue to

evolve (instead of being put on a shelf)

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Discussion

• What can you take home with you?

• How can we keep this conversation going?

• Paul Erickson: phe@unl.edu

• Chris Eagle: ceag@umich.edu