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8/12/2019 Updating Campus IT Engagement: Flipping the Enterprise (213206382)
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Demonstrating Value to Constituents by
Flipping the Enterprise
•
Paul Erickson, Enterprise Architect, Nebraska•Chris Eagle, Enterprise Architect, Michigan
8/12/2019 Updating Campus IT Engagement: Flipping the Enterprise (213206382)
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transformational change - learners
• communicate differently• have experiences based on services like Facebook,
Amazon, Google, Wikipedia
• are used to being active, not passive, participants• have busy lives both in and out of the classroom
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.edu transformational change - consumers
8/12/2019 Updating Campus IT Engagement: Flipping the Enterprise (213206382)
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transformational change - instructors
• balancing needs between teaching/research/contentcreation
• staying current with expertise
• steep learning curve for delivery mechanisms• need to demonstrate that what they’re doing
contributes to P&T or departmental goals
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.edu transformational change - providers
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transformational change - colleges
• under pressure to educate a broader range ofstudents & reach new markets
• doing more with less
–
serving more students with fewer resources• struggling to keep up with user expectations
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.edu transformational change - structure
8/12/2019 Updating Campus IT Engagement: Flipping the Enterprise (213206382)
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Ming-Zher Poh, Nicholas C.
Swenson, and Rosalind W.
Picard, A Wearable Sensor
for Unobtrusive, Long-Term
Assessment of Electrodermal
Activity, IEEE Transactions
On Biomedical Engineering,
Vol. 57, No. 5, May 2010.
8/12/2019 Updating Campus IT Engagement: Flipping the Enterprise (213206382)
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recap
• Are there IT concepts or tasks that would benefit theinstitution if they were better understood by
instructors or departments?
•
Where can central IT give more trust or responsibilityto the colleges or faculty?
• When is campus engagement most useful?
•
What are opportunities to learn from each otheroutside of buying or building something?
8/12/2019 Updating Campus IT Engagement: Flipping the Enterprise (213206382)
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Discussion
• Does this make sense?
• How can you see these principles working on your
campus?
• How can engagement scale?
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Strategies:
What has already worked?
8/12/2019 Updating Campus IT Engagement: Flipping the Enterprise (213206382)
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8/12/2019 Updating Campus IT Engagement: Flipping the Enterprise (213206382)
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8/12/2019 Updating Campus IT Engagement: Flipping the Enterprise (213206382)
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Flipped campus process
• Small team (3) for editing, facilitating,
collaborating
• Use collaboration tools - Google Docs
• Always be open
• Over 200 people actually wrote copy for the
plan
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Signed by Deans, Sr. Administrators, Faculty, and Students
8/12/2019 Updating Campus IT Engagement: Flipping the Enterprise (213206382)
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The flipping never stops
• ~50 views a day, nearly all internal to U-M
• Comment site
• Annual updates, first one due May ‘14
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Strategies:
What has already worked?
8/12/2019 Updating Campus IT Engagement: Flipping the Enterprise (213206382)
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How can we scale & sustain a flip?
• important to narrow what we're asking so that thecampus can engage with it
• how do we cultivate the right groups/audiences to
engage with?• focus on creating usable products that continue to
evolve (instead of being put on a shelf)
8/12/2019 Updating Campus IT Engagement: Flipping the Enterprise (213206382)
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Discussion
• What can you take home with you?
• How can we keep this conversation going?
• Paul Erickson: [email protected]
• Chris Eagle: [email protected]
