VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

VPEC-T

A thinking framework for understanding systems behaviour

to ScIO by

Nigel Green

5Di LTD

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

I’m going to talk about…

•  What VPEC-T is

•  How it came about

•  How it’s been used:

•  In government - avoiding unneeded IT spend & stimulating organisational change

•  In an international business - aligning business & IT values & strategy

•  In UK company - as the seed for their integrated business/IT strategy

•  In an International firm – to examine their IT Operating Model

•  3 Canvases for VPEC-T Analysis… others?

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Values

Policies

Events

Content

Trust

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

1993 2010"

Policy-Event-Content

(PEC) Pattern

Developed

to meet the

Global versus Local

challenge

1993

nt-C tent V added to PEC and used

as pattern for designing an

RFID/Event-driven

Platform-as-a-Service

used by the US Military

PEC nd

PEC applied to

post 9-11

Sea Container

Security curity

Full VPEC-T pattern

published

In ‘Lost In Translation’

based on work within

UK Criminal Justice nal Justice

VPEC-T

applied to many

aspects of

organisational change

VPEC-T

2007 2002

The History of VPEC-T

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

VPEC-T came out of improving Business/IT communication

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Values

Define Behaviour

Goals Beliefs

“I really care about…”

Motivators

“I’d die-in-a-ditch for…”

Stakeholder Value

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Policies

Direct Behaviour

Regulation Governance

Contracts Standards

Operating Procedures Decision Criteria

Principles

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Events

Trigger behaviour

External Happenings Planned Activity

Triggers

Points-of-Failure Unexpected

Events

Transition States

& Milestones

Signals

Checkpoints

Status Histories Alerts & Warnings

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Content

Informs Behaviour

Conversations Transactions

Documents Data

Semantics Taxonomies

Protocols Inputs Outputs

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Trust

Dominates Behaviour

Confidence Relationships

Politics

Mistrust

Trust-builders & destroyers

Risk

Intimacy

Credibility

Trustworthiness

Track-Record

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

VPEC-T Frames Systems Behaviour

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

The UK Criminal Justice System

became trigger for extending P-E-C

pattern to VPEC-T …

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

A story of joined-up Criminal Justice

(Why Values & Trust Matter)

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

The UK Criminal Justice Department’s Exchange

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

a misalignment of values

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

and lack of trust..

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

We learnt:

Business people found it easy describe Day-In-The-Life stories around Events, Policies & Content

Important aspects of the Requirement set had been left undocumented: The Values and Trust aspects of the Information System should be explored early to avoid costly failures.

A Policy-Event-Content analysis pattern taken from Supply Chain Logistics could be applied to the information flows between government departments

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

The story of IS Strategy & Business Operating Model alignment in a

Global Organisation

(how much should be dictated from the centre – how much left local?)

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Let’s standardise on

one ‘XYZ’

software

package

globally

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Understanding of the Business Operating Model

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Their Business Operating Model

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Values Policies Events Content Trust Enterpri

se!Architecture!In My

Co.

VPEC-T’ing their Business Operating Model

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

The result… Align with the businesses core values – Think Global, Act Local and

enable acquisitions & divestments strategy

Share Globally agreed business Event information but recognise that the

processes that produce and consume them often differ.

Standardise around globally agreed Content but be selective.

Respect in-country partner’s freedom to operate. Build customer intimacy locally

and adapt to local conditions.

Keep policy light – IS Policy to mimic the Network Operating Agreement and focus

on data exchange standards & metrics

Standard

‘XYZ’

package

Standard

‘XYZ

package

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

A recent case study

Integrating Web Oriented Architecture &

Agile/Lean Development with Traditional IT

to deliver strategic business value

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Conceptual!Architecture

VPEC-T applied to Information Systems

Conceptual Architecture

PePermisissision t to reuse and d adadapt t origigininalal matateriaial l was granteted d undeder a CrCreatitive C Commons S SA A 2.2.0 0 LiLicense byby

5Di Ltd.

VPEC-T thinking helped define their strategic IS architecture.

Using ‘Four Systems Types’ as a canvas…

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Four System Types - a Canvas for VPEC-T

Connector Adapter

Organiser Expert

Chaotic Complex

Adaptive

Complicated Simple

Ad

PePermisissision t to reuse and d adadapt t origigininalal matateriaial l was granteted d undeder a CrCreatitive C Commons S SA A 2.2.0 0 LiLicense byby

5Di Ltd.

Please note: This model was inspired by the Cynefin framework but is *not* the same

model..

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Connector Adapter

Organiser Expert O

Basic

Lights-on

Specialised

Algorithmic

Agile

Sense &

Respond

Fast Response Social & Digital Channels

Personal, Office & ERP Process Optimisers

The IT systems they had in place and had planned…

Web

Interactions

A common language for exploring IT System’s characteristics & touch-points

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Connector Adapter

Organiser Expert

A Blended Conceptual Architecture

Focused on Events

rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

PePePePermrmrmrmisisisissisisisionononon t t t to o o o rererereususususe e e e anananand d d d adadadadapapapapapt t t t ororororigigigigigininininalalalal m m m matatatatererereriaiaiaial l l l wawawawas s s s grgrgrgrgrananananteteteted d d d unununundedededer r r r a a a a CrCrCrCreaeaeaeatitititiveveveve C C C Comomomommomomomonsnsnsns S S S SA A A A 2.2.2.2.0 0 0 0 LiLiLiLicecececensnsnsnse e e e bybybybyby

5D5Di i LtLtd.d.

PePePePePermrmrmrmisisisisissisisisisionononon t t t to o o o rererereususususe e e e anananand d d d d adadadadadapapapapt t t t ororororigigigigiginininininalalalalal m m m matatatatererereriaiaiaiaial l l l l wawawawas s s s grgrgrgrananananteteteted d d d d unununundededededer r r r a a a a CrCrCrCrCreaeaeaeatititititiveveveve C C C C Comomomommomomomonsnsnsns S S S S SA A A A A 2.2.2.2.2.0 0 0 0 0 LiLiLiLiLicecececensnsnsnse e e e bybybybyby

By applying VPEC-T against the Four Systems model V,P,C and T emphasis

differed but E was a common denominator

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Connector Adapter

Organiser Expert

Their journey to a Conceptual

Architecture

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

PePePePePermrmrmisisisisissisisisisiononon t t t to o o rerereusususe e e ananand d d d d adadadadadapapapt t t t orororigigigigiginininininalalalalal m m matatataterereriaiaiaiaial l l l l wawawas s s grgrgranananteteteted d d d d ununundededededer r r a a a CrCrCrCrCreaeaeatititititiveveve C C C C Comomommomomonsnsns S S S S SA A A A A 2.2.2.2.2.0 0 0 0 0 LiLiLiLiLicececensnsnse e e bybybybyby

Traditionally, they had focused on internal ‘Organiser’ systems – they’d already

started to move to ‘Connecter’ and ‘Expert’ – the ‘Aha Moment’ was the need to focus on Event-driven ‘Adaptors’ – this is now their strategy…

ctor Arrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Traditional

IT focus

daaappppppppppttttttttttttttttteeeeeeeerrrrrrrr

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

A Blended Conceptual Architecture

PePermrmisissisionon t to o rereususe e anand d adadapapt t ororigigininalal m matatereriaial l wawas s grgrananteted d unundeder r a a CrCreaeatitiveve C Comommomonsns S SA A 2.2.0 0 LiLicecensnse e byby

5D5Di i LtLtd.d.

PePermrmisissisionon t to o rereususe e anand d adadapapt t ororigigininalal m matatereriaial l wawas s grgrananteted d unundeder r a a CrCreaeatitiveve C Comommomonsns S SA A 2.2.0 0 LiLicecensnse e byby

A conceptual model that strikes a balance between rapid innovation apps

and core back-office and ‘engine’ systems

Simplified, Event-based

Messaging

Protective ‘membrane’

between the two worlds

tt lll d

Optimised Internal

IT Portfolio

Rigorous, ‘expert’ systems.

Digital Channels &

Social

Highly Adaptive & Emergent,

Innovation Apps

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

The Chairman of this business"believes that this balanced architecture

provides the most viable route to strategic value."

VPEC-T was the design ‘seed’ of a coherent and holistic architecture that the CIO believes

would’ve been overlooked using ‘Best Practice’ methods.

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

A very recent case

study Using VPEC-T to help with Organisational

Design

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd. PePermisissision t to reuse and d adadapt t origigininalal matateriaial l was granteted d undeder a CrCreatitive C Commons S SA A 2.2.0 0 LiLicense byby

5Di Ltd.

It helped tease-out the critical aspects of each capability in the ITOM and

discuss the relationships between each. This work is ongoing…

VPEC-T’ing an IT

Operating Model

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

•  Analysis

•  Synthesis

•  Design

Different Canvases for VPEC-T

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

nigel.green@5Dinnovation.com

www.5Dinnovation.com

http://twitter.com/taotwit

Wikipedia: VPEC-T