WMO Quality Management Framework

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WMO Quality Management WMO Quality Management FrameworkFramework

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WMO Policy on QMFWMO Policy on QMFRes. 27 (Cg-XIV)Res. 27 (Cg-XIV)

WMO should work toward a Quality Management Framework (QMF) for NMSs, that would include – WMO technical standards– Quality Management Systems (QMSs) including

quality control– Certification procedure(s)

Aim: provide early & continuing advice to Members on developing their QMS

• First priority: consolidate available technical standards (remove inconsistencies, errors, develop additional procedures, etc…)

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Some CIMO activities related Some CIMO activities related to the WMO QMFto the WMO QMF

• Review of CIMO guide Part III, Chapter 3 on “Quality Management”

• Review of CIMO Guide in combination with the Manual and Guide on the Global Observing Systems– Remove duplications and inconsistencies

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Inter-Commission Task Team on Inter-Commission Task Team on Quality Management FrameworkQuality Management Framework

• Established at EC-LVI to provide guidance on how to develop the WMO QMF

• ICTT-QMF met in Geneva (25-27 April 2006)– Representatives of all WMO Technical

Commissions

– Provided a number of recommendations, which were then adopted by EC-LVII

• Next meeting will take place in January 2007 to finalize draft resolutions for Congress XV

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Executive Council DecisionsExecutive Council Decisions• QM for WMO as a whole

• QM for NMHSs

• Certification scheme

• Relations to ISO

• Standardization of QM terminology

• Review of documentation

• Publication policy

• Capacity building activities

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View of EC-LVIIIView of EC-LVIII

WMO QMF comprises two different aspects:

1. The implementation of quality management systems by its Members

2. An overall strategy for WMO, which would cover all WMO technical programme activities that relate to the delivery of products, data and services

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EC-LVIII Decision on EC-LVIII Decision on QMF for NMHSsQMF for NMHSs

Develop draft resolution, which should:• Encourage NMHSs to implement QMS for part

or all of their activities, following internationally recognized standards (as appropriate)

• NMHS should strive to implement QMS for most activities, but may choose to certify only some of them

• Possibility to consider statement of conformity• WMO-own certification scheme would not be

cost-effective ⇒ certification by national agencies

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Overall QMF strategy for WMOOverall QMF strategy for WMOBackground:• WMO has had a commitment to quality for years• Quality approaches vary across WMO (TCs,…)EC-LVIII decided to:• Develop a high-level framework covering all WMO

programme activities relating to the delivery of products, data and services:– Publish explicit WMO quality policy– Specify roles and responsibilities (TCs, RAs, issuance

of documents, …)– Include QM at highest level of Technical Regulations

• Task ICTT-QMF to develop Resolution to Cg-XV

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• Quality Control ≠ Quality Management

• (Data) Quality Assurance ≠ Quality Management

• Data Management ≠ Quality Management

• Quality Management System ≠ WMO Quality Management Framework

Frequent MisunderstandingsFrequent Misunderstandings

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Standardization of TerminologyStandardization of Terminology

Background:• Need for harmonization in the use of quality-

related terms:– Quality assurance– Quality control– Quality management– …

EC-LVIII, followed ICTT-QMF recommendation: • TC should follow definitions given in ISO

9000:2005 in their publications

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Collaboration with ISOCollaboration with ISO

Background:• EC-LVII requested to establish closer

cooperation with ISO to develop international standards based on WMO standards, etc.

• Consultation with ISO took place Decision of EC-LVIII: • Develop working agreement in which WMO

would be recognized by ISO as “International standardizing body”

• Allows option to develop joint ISO-WMO technical standards

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Collaboration with ISOCollaboration with ISOWorking agreement with ISO for development of

joint ISO/WMO technical standards

• WMO would retain primary control of standards• WMO could retain WMO specific standards

+ Would clarify authority of WMO documents+ Would enhance international recognition and

dissemination of WMO standards+ May help NMHSs in obtaining funding support

- Standards need to be updated every 5 years- Need to address comments from others

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Collaboration with ISOCollaboration with ISO

Requirements for becoming an International Standardizing body:

• WMO standards based on international consensus system similar to ISO

• WMO committees should not duplicate existing ISO committees in relevant fields

• Approval from appropriate ISO's governance bodies required

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Collaboration with ISOCollaboration with ISO

Present status of negotiations:• ISO Technical Management Board consulted

and favorable to recognize WMO as Internat. Standardization Body

Next step:• ISO Council would have to be consultedISO question to WMO:• Confirm willingness to follow this option

View of the Commission would be highly welcomed

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Issues to be discussedIssues to be discussed

• Provide guidance on the development of the working agreement with ISO

• Identify need for development of additional QA/QC, and related, procedures within CIMO guide