Competencies 2014... HR, HRM, HRD, Research, Management, Bagali,

good morningmm bagali

JAIN Universitymm.bagali@jainuniversity.ac.in

What skills are future leaders going to need !!!!!

Skills and Competency

Basic Skills

Technical Skills

Social Skills

Complex Problem Solving Skills

Writing

Speaking

Mathematics

Critical Thinking

Learning

Coordination

Service Orientation

Negotiation

Quality Control Analysis

Technology Design

Operations Analysis

will-defined problems

in complex, real-world settings

Now

Personality

In this stage

Exposure

Maturity

New area

Mind set

1st Sem

In this stage

Awareness

Understanding

Knowing

1st Sem 2nd Sem

In this stage

Learning

Experience

Exposure

1st Sem 2nd Sem 3rd Sem

In this stage

Set to see outside

Interaction

Discussion

What you need to be in next 2 years……

Now 1st Sem 2nd Sem 3rd Sem End Point

ELEMENTS FOR HR SUCCESS

Competency Model for HR

Human Resource Technical Expertise and Practice

Relationship Management

Consultation

Organizational Leadership and Navigation

Communication

Ethical Practice

Critical Evaluation

Business Acumen

ELEMENTS FOR HR SUCCESS

Competency Model for HR

Competency 1

Human Resource Technical

Expertise and Practice Workforce Planning and Employment

Compensation and Benefits

Risk Management

Employee & Labor Relations

HR Technology

Talent Management

Relevant laws, legal rulings, regulations

Competency 2

Relationship Management Business Networking Expertise

Customer Service (internal and external)

People Management

Negotiation and Conflict Management

Community Relations

Mentorship

Employee Engagement

Teamwork

Mutual Respect

Competency 3

Consultation Coaching

Project Management

Analytic Reasoning

Problem-solving

Creativity and Innovation

Talent Management / People Management

Time Management

Competency 4

Organizational Leadership and

Navigation Resource Management

Project Management

Change Management

Political Savvy

Influence

Consensus Builder

Competency 5

Communication Verbal / Written Communication Skills

Presentation Skills

Meeting Effectiveness

Social Technology and Social Media Savvy

Public Relations

Competency 6

Ethical Practice Rapport Building

Trust Building

Personal, Professional, and Behavioral

Integrity

Professionalism

Credibility

Personal and Professional Courage

Competency 7

Critical Evaluation Measurement and Assessment Skills

Critical Thinking

Problem Solving

Curiosity and Inquisitiveness

Research Methodology

Decision-making

Knowledge Management

Competency 8

Business Acumen Business Knowledge

Economic Awareness

Knowledge of Finance and Accounting

Knowledge of Sales and Marketing

Knowledge of Technology

Knowledge of Business Operations/Logistics

Knowledge of Government and Regulatory

HR and Organizational

Metrics/Analytics/Business Indicators

Supporting

Innovative mindset

Global outlook

Networking ability

AgilityPatience

Communication

Risk taking ability

Humility

1st sem 2nd sem

4th semr3rd sem

competency required

1st sem 2nd sem

4th sem3rd sem

competency required

Analysis of all Business aspects

Communication

Statistics

Economics

Leadership

Team

Cross-cultural

Research methods

Technology

Relationship building

Negotiation

Stress management

Business Writting

Global Issues

Public Policy

Government

Policy formulation

Goal setting

Networking

Negotiation skills

Interviewing skills

Leadership

Ethical + decision-making

Creativity

Communication skills

Conflict management

Quantitative analysis

Business Etiquette

Anger Management

Mentoring

Coaching

Personal competency

Human Resources Specialists

Tasks

hiring, termination, leaves,

transfers, or promotions,

using human resources

management system software

Tools & Technology

Facsimile machines

Notebook computers

Photocopier

Scanners

Human resources software

Data base user interface and

query software

Knowledge

Personnel and Human

Resources

Administration and

Management

Computers and Electronics

Customer and Personal Service

Work Activities

Communicating with Supervisors, Peers,

or Subordinates

Interacting With Computers

Resolving Conflicts and Negotiating

Making Decisions and Solving Problems

Abilities

Interests

Work Styles

Work Values

7 Biggest Challenges for HR Chief

Talent

Acquisition

Managing

Critical

Workforce

Career Planning

Compensation

package

Employee

Engagement

Leadership

Development

Talent

Retention

Sources: Economic Times, 3rd September, 2011, p: 4. Deloitte Compensation Survey, 2011

7 Biggest Challenges for HR Chief

“Which of the HR issues represent your biggest challenges “

Survey reported at HR Executive, USA, May 2012,

p: 40

716 HR chiefs participated

Which of the HR issues represent your biggest challenges

• Talent Acquisition

• Succession Planning

• Change Management

• Compensation and Benefits

• Training and Development

• Talent Retention

• Health Care

• Legal issues

• Technology

• Layoffs/ Hiring freezes

• M/A

Network Oppournities

NASSCOM

NHRD Network

NIPM

IT Forum

SHRM

MTHR

and many more

Let me have a Topic from you,

which corporate are looking for …….

This is what they are looking

Rank them

• Engagement

• Innovation in HR

• Performance Management

• Leadership

• Talent retention

• Interdisciplinary

This is what they are looking

• Engagement 2

• Innovation in HR 1

• Performance Management 4

• Leadership 3

• Talent retention 2

• Interdisciplinary 5

32

What is competencies

Superior Performance

Enduring characteristic, adds unique value

Mastery on the work we do

Mastery on the activity we take

Strong in that area

Fairly deep in that dominion

Practically sure to do it effectively

Superior performance on the job

Ability associated with high performance

A cluster which defines success rate

Occupationally relevant capabilities

34

Competency domains

Core Competency…. Which are rare

Level Competency …. Which are essential

Role Competency …. Non-substitutable

35

Why competencies

Performance

Competent people needed

Costs of manpower

Few people, several functions

Increased emphasis on organization effectiveness

Superior v/s average performance

What are we (I) good in / Surely, what can be done by me

Who is high X low performer … Standard output

People want success, so to organization

Competencies for

Leading Others

Key Challenges

– Transition from Individual performer to leading a team

– Building relationships

– Conflict management

– Problem solving

Critical Competencies for Success

– Self awareness

– Influence

– Emotional balance

Competencies for

Leading Self

Key Challenges

– Personal Effectiveness and performance

– How do you prepare for leadership role

Critical Competencies for Success

– Self Awareness

– Communication

– Learning Agility

– Influence

Competencies for

Leading Organisation

• Key Challenges

– Set Organizational Directions

– Foster alignments across the organisation

– Gain commitment for performance

• Critical Competencies for Success

– Self awareness

– Influence

– Emotional balance

46

Research Competencies

Drafting

Editing

Writing

Logical end

Critical thinking

Thought process

Attention for details

Synthesis

47

Competencies identified

Observation

Survey

Interview

Group work

Task forces

Task analysis workshop

Job description

KRA / KPA

Feedback form / Human judgments

Focused Group

48

Behavioral way to do it

behavioral event interviews

role play

critical incidence techniques

interactive exercise

assumptions

questionnaire

49

Competencies mapping

Pre – Present - Post mapping

knowledge

skills

behavior

personality

characteristic

50

Other ways

Psychometric analysis

Personality tests

Cogitative ability

51

Leadership Competencies

• Level Specific Competencies

– Establishing credibility

– Delivery results

– Interpersonal savvy

– Tolerating ambiguity

– Understanding ones own values and culture

• Level Specific Competencies

– Coaching and Developing others

– Building and maintaining relationships

– Resolving conflicts

– Learning to delegate

– Adapting to cultural differences

– Innovative Problem Solving

• Level Specific Competencies

– Creating and articulating vision

– Creating Strategic alignment

– Leading and Developing the culture

– Creating the culture of innovation

– Catalyzing change

– Developing Leadership

some topics to Google

Why we hate HR

What the CEO Expects from HR

HR competencies

HR matrix

HR conferences and workshops

Purpose of HR

Future of HR: What Next

CEO Leadership

Challenges for

Indian Companies,

and what are the

competencies

needed

Top 10 business leadership challenges of Indian CEOs

1) Consistent execution of strategy

2) Stimulating innovation

3) Corporate reputation

4) Expansion in India

5) Speed, flexibility, adaptability to change

6) Profit growth

7) Sustained and steady top-line growth

8) Business risk management

9) Changing technologies

10) Aligning IT with business goals

Have a Dash Board

Get one HR projected

CV

60

what's your personal experience in

competency that you have developed as of now…..

Any questions or comments about the presentation can be sent to

sanbag@rediffmail.com / sanbagsanbag@rediffmail.com

http://www.ccl.org

the saying….

we can be knowledgeable with other mans knowledge,

but we cannot be wise with other mans wisdom…….