Top Six Tips for Retaining Nonprofit Talent with Social Media for Nonprofits and TriNet

Top Six Tips for Retaining

Nonprofit Talent

Ritu Sharma

Jacqueline Breslin

Who are We?

Ritu Sharma

Co-Founder & E.D. ritu@sm4np.org @ritusharma1

SM4NP.org

2

Jacqueline Breslin

Director, Human Capital Svcs.jacqueline.breslin@trinet.com@TriNet

TriNet.com

Today’s Goals:• Keeping People Engaged• Managing Liability• Staying Focused on Mission• Tips & Tools

Finding Talent is Hard Enough

Now That You’ve Found Them…

How do you Keep Them?

Tip1: Pay According to Market Value

Tip1: Pay According to Market Value

• Critical to Engaging Employees

• Offering Training Isn’t Enough

• Assess Where you Are

• Develop a Plan to Bridge Gaps

Tip 2: Craft a Great Benefits Package

Tip 2: Craft a Great Benefits Package

• Leverage Salary Surveys• Going Beyond Salary:

• Paid Time Off (PTO)• Retirement Plans• Health Care, Dental, Vision• Regular Reviews & Raises

Tip 3: Build a Great Culture

Tip 3: Build a Great Culture

• Connect the Work to the Mission• Invite Input• Open Door Policy• Public Forums of Recognition• Embrace a Transparent Team• Support Professional Development• Promote Work/Life Balance

Tip 4: MaximizePerformance Reviews

Tip 4: MaximizePerformance Reviews

• 1-2 Reviews per Year• Pre-Set, Clear Goals

Help Objectivity• Build, Break, Build• Titles Make People Happy• Ensure Appropriate Salaries

Tip 5: CYA Ensure Compliance

Tip 5: CYA Ensure Compliance

• Risk Management Can’t be Ignored!

• Payroll Services Simplify

• Unemployment

• Disability

Tip 6: Invest In Your Employees

Tip 6: Invest in your Employees

• Invest in Your Manager’s Leadership Skills including Communication Skills

• Find Mentors for Your Managers and Individual Contribution

• Formalize a Tuition Reimbursement Policy

Tip 6: Invest in Your Employees

• Conduct Stay Interviews With Key Employees

• Conduct Exit Interviews• Create Individual Development

Plans• Provide HR 101 Training to

Employees

Next Steps1. Survey Your Employees

• Work with an experienced HR or survey company who specializes in surveying employees

• Account for company culture, communication style and industry

2. Analyze Results• Compare survey results to norms• Look for areas of weakness

Next Steps, Cont.3. Communicate

• Communicate the results of the survey• Work with an HR professional for appropriate messaging

4. Develop a Plan• Attack the areas and issues that need attention• Promote what’s working and your company’s strengths

5. Measure • Conduct a future survey to compare the results from one

survey to the next

Wrap Up• Pay Fairly

• Craft a Great Benefits Package

• Build a Great Culture

• Maximize Performance Reviews

• Ensure Risk Management Compliance

• Invest in your Employees

• Leverage Tips & Tools to Stay Focused

Jacqueline BreslinDirector, Human Capital Svcs.TriNetjacqueline.breslin@trinet.com @TriNet

Ritu SharmaCo-Founder & E.D.Social Media for Nonprofitsritu@sm4np.org@RituSharma1

Thank You!

Tips & Tools

Resource List • Nonprofit Employment Survey:

www.nonprofithr.com • Staffing:

• www.cgcareers.org • www.nonprofitstaffing.com • www.leadershipsearch.com

Resource List • Compensation Surveys:

• Guidestar Nonprofit Compensation Report• www.IdealistCareers.org List• Nonprofit State Associations• Charity Navigator 2013 CEO

Compensation Survey

• ACA: www.councilofnonprofits.org www.trinet.com/affordablecareact

Resource List • Risk Management/Focus:

• www.TriNet.com• www.insurancefornonprofits.org

• www.BlueAvocado.org• www.Philanthropy.com