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The 2014 State of Self-Service BI Report by Logi Analytics provides insights on how self-service impacts their business. Intended to make business users more self reliant and less dependent on their IT teams for data analysis, it explores the underlying need, the opportunities for improvement, and evolving trends for self-service business intelligence (BI). View the top ten insights.
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2014 State of Self-Service BI
Top 10 Insights
Alvin Wong
Product Marketing Manager
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Self-Service
2
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Empowering all business users with
self-service business intelligence.
3
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2014 State of Self-Service
400
4
218
Business UsersIT / BI Team /
Business Analyst
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1. How important is Self-Service BI?
5
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Self-Service BI is essentialBusiness and IT Agree
92%
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96%
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2. Why is Self-Service BI important?
7
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Business Flexibility Drives Need for Self-Service BI
8
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Results in Efficiencies, Agility, and Competitiveness
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Self-Service Reduces the Load on ITFrees up IT for other essential tasks
10
37% Avg. reduction in
report requests
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3. What is the adoption of Self-Service BI?
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Adoption of Self-Service BIBoth access and usage can be expanded
22%
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23%
39% x 56%Access Usage
46% x 51%Access Usage
Percentage of
business users
who have access
and use self-
service when
needed:
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Age-Old IT Problems Limit Adoption
13
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4. How are companies investing
in Self-Service BI?
14
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IT Plans to Invest in Self-Service BI
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84% of IT organizations will invest in self-
service BI within the next two years
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Self-Service = Self-Purchase
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24% of businesses have purchased BI tools
with minimal or no sign-off from IT
28% are likely to do so in the future
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5. Who is most in need?
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Unveiling the UnderservedSatisfaction level falls short of importance
18
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Industries and Departments Most in Need
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Industry
Department
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6. What functionality is important?
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Capabilities Ranked by Importance
21
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7. What functionality needs to be improved?
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Business Demands Better Functionality
23
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Healthcare and Marketing Need Better Functionality
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8. How should Self-Service BI be deployed?
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Spreadsheets Everywhere
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Spreadsheets Frowned Upon by IT
27
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Access Preferences Diverge
28
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9. How wide is the gap between
Self-Service BI and production reporting?
29
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New Insights Must Find a Path to Standard Reports
30
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10. Big Data?
31
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Data Sources for Self-Service BI
32
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How aligned is the Business with IT?
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Preferences Diverge
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+
AGREE
• Self-Service is essential
• Adoption is low
• Gaps exist between need and satisfaction
• Business need to create reports surprises IT;
IT expects consumption-focused needs
• Business prefers desktop applications;
IT prefers web applications
• Spreadsheets are de facto business tool;
IT frowns upon spreadsheets
DISAGREE
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2014 State of Self-Service BI Report
• Importance of Self-Service BI
• Self-Service Capabilities
• Trends in Self-Service BI
35
http://learn.logianalytics.com/2014-state-self-service-bi-report
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Continuum of Self-Service Analytics
36
Interactive Reports
and Dashboards
Report and
Dashboard Authoring
Visual
Data Discovery
Querying and
Analysis
Data Analysis and
Dashboard
Personalization
Information Consumers Business Analysts
IT-Deployed Little-to-No IT
Managed Data AccessSelf-Directed Data
AccessDefined Data Access
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Logi Delivers on Self-Service Analytics
37
Interactive Reports
and Dashboards
Report and
Dashboard Authoring
Visual
Data Discovery
Querying and
Analysis
Data Analysis and
Dashboard
Personalization
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