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Presentation to 2010 ALGIM Web Symposium on the results from the online survey by New Zealand local government web teams. The survey gives a snapshot of how NZ Councils manage their websites, what software they use, analytics, search, user testing, top five tasks, functionalitty and use of social media.
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2010 | Web Symposium
Tell us more…2010 ALGIM Local Government Website Survey
2010 | Web Symposium
2010 Website Survey
annual online survey 2 March – 16 April 2010 72 Councils participated use as a resource
2010 | Web Symposium
2010 Website SurveyProvides snapshot of: how Councils manage their website software, reporting and search facilities functionality and online services top five tasks
2010 | Web Symposium
2010 Website SurveyNew additions for 2010: website hosting – internal or external website strategy social media policy and usage block access to social networking sites
2010 | Web Symposium
The results.
2010 | Web Symposium
Website management
83% internally (60 Councils)
3% externally (2 Councils)
10% mix of both (14 Councils)
2010 | Web Symposium
Website hosting
36% internally (26 Councils)
64% externally (46 Councils)
2010 | Web Symposium
Content management
55% CMS third party (40)
24% CMS open source (17)
12% publish / author tool (9)
2010 | Web Symposium
Content management systems
1. EpiServer2. SilverStripe3. Microsoft Office Sharepoint
Server (MOSS) & CMS
2010 | Web Symposium
Website strategy
51% yes (37)
49% no (35)
2010 | Web Symposium
Reporting packages1. Google Analytics2. SmarterStats3. DeepMetrix Live Stats4. Web Trends
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Search engines
68% built-in (49)
25% third party (19)
2% mix of both (3)
2010 | Web Symposium
Search engines
5% no search engine (4) Hauraki, Opotiki, South Taranaki &
Waitomo District Councils
2010 | Web Symposium
Search software
1. Google – CSE or Mini
2. Others:Lucene, Mondo, SLI, Zoom
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User testing
30% yes (23)
70% no (49)
2010 | Web Symposium
Payments by credit card
42% yes (31)
58% no (41)
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Top five tasks - 20101. Property and rates2. Job vacancies3. Cemeteries4. Environmental data5. Contact us
2009 RESULTS:1. Job vacancies2. Rates3. Council services4. Contact us5. Maps and
property
2010 | Web Symposium
Mobile device version
7% yes (5)
93% no (67)
2010 | Web Symposium
Social media1. Facebook (24)2. Twitter (18)3. YouTube (16)4. Flickr (7)5. Bebo (4)
2010 | Web Symposium
Social media policy
17% yes (12)
83% no (60)
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Block social websites
44% yes (32)
50% no (37)
6% don’t know (5)
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Thank you.Report results now availableat registration desk or visit:
www.algim.org.nz
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