Cloud Computing Series - Part II: SmartSheet Case Study

Smartsheet.com Amazon Web Services Case Study

Todd FasulloDirector Operations, Smartsheet.com

AgendaAgenda

Who is Smartsheet?Quick DemoHow we use Amazon Web Services–Which services– Benefits to us and our customers

What is Smartsheet?What is Smartsheet?

Smartsheet.com is an online service (SaaS) for managing any kind of work across personal, team, client, or on-demand work scenariosFounded in 2005– 10 Employees– Over 50,000 companies have tried

Smartsheet – Logins from 94+ countries in past year

Sample Use CasesSample Use Cases

Project Management– Team Task List– Time Tracking

Legal & Finance– M&A Due Diligence– IPO Time & Resp.

Sales– Pipeline – Client Contact List

Product Mgmt– Issue/Bug Tracker– Enhancement List

Marketing– Event Planning– Dept. Goal

Tracking

Personal– Wedding Planning– Home Remodel

DemoDemo

AWS Services We UseAWS Services We Use

CloudFront– Implemented in Nov 2008 during beta

period

S3 – Document Attachments & Cache– Using since Nov 2006

Mechanical Turk– New Smartsourcing feature released

this month

RequirementsRequirements

24 x 7 SecureScalableFlexibleIntegrate well with our current hosting infrastructure– Core application infrastructure is running

on dedicated servers at hosting provider

Smartsheet 7

BenefitsBenefits

Improved scalability and performance– Offload core infrastructure services to AWS

Cost effective solution for us and our customers– S3 was 5% cost of our initial projection for

local storage at our hosting provider– CloudFront was < 1% cost of traditional

CDN provider– No sales negotiation – no long term

contractsSmartsheet 8

ConsiderationsConsiderations

Looking forward to see where CloudFront service is moving – SSL support is important to us–More cache flushing flexibility

Anxious for S3 Management ConsoleSample code libraries are of varying quality

Smartsheet 9