Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty...

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Introduction to Digital LifeKimberley R. Barker, MLIS

Librarian for Digital Life

@KR_BarkerKimberley@virginia.edu

Learning Objectives• Learn to define digital life

• Learn about digital identity

• Learn about how Google works

• Learn about reputation management

• Learn about digital privacy & security

• Learn about altmetrics

Digital Life“A personal, professional, financial, and social

inhabitation of the digital world via investments of time, talent, and money.”

- Kimberley R. Barker

Image credit: Microsoft

Digital life: how did it become possible and popular?

• The Internet

• Cost of technology lowered• Home computers; records put online; databases created

• Smartphones• Music, calendar, GPS, apps (banking, etc)

• The Internet of Things• Fitbits; smart refrigerators; heartrate-monitoring clothes generating massive amounts of data

Your own habits• How many of you Google the following?• Job candidates• Potential employers• Dates• Children’s friends/counselors/teachers• Healthcare Providers• Products• Hotels• Restaurants

• How much are you influenced by what you find?

Digital Identity• Property values

• Current & past addresses

• Your alma mater

• Place of employment (past & present)

• Charitable contributions

Digital Identity

• Information about your family

• Endorsements

• Obituaries

• Anything you’ve not protected on social media

Digital Identity: What’s yours?• What would people find if they Googled you?

• Have you Googled yourself?

• If so, did anything surprise you?

• Were you happy with what you found?

• What do your search results say about you?

• What could your worst enemy do with those results?

Digital LifeReputation Management

Reputation Management

•Understanding the reputation economy

•Understanding how Google works

•Understanding how to establish, monitor, and maintain your online reputation

“The reputation economy”

• Refers to the way in which the standing of a product/person/institution/business is shaped by the contributions of customers

• Review sites (RateMD, Angie’s List)

• News coverage

• Social media platforms

Why

?

Google is (and has been) King

Why Google?

• If you understand how it, you will understand how to:

• Positively increase your online presence

• Monitor your reputation

• Formulate a basic reputation restoration plan

• Understand when you need to seek professional help

How Google works

• Google is comprised of three distinct parts

• Googlebot• Indexer • Query processor

• Each part has its own specific and unique function.

How Google works

How Google works: PageRank

Hummingbird

• Google replaced its algorithm in August 2013

• Hummingbird is semantic• Conversational search technology• Uses Google’s Knowledge Graph

• Google is looking towards future• 60% of Americans access Internet on mobile

device• Spoken searches

Mobile-Friendly Update• April 21, 2015

• Mobile-friendliness• Tappable buttons

• Easy to navigate from a small screen

• Important information front & center

• Mobile speed

• Desktop speed

Why should you care about reputation management?

Pew Internet & American Life’s Internet & Health Report 2013

http://www.pewinternet.org/Infographics/2013/Health-and-Internet-2012.aspx

Social Media & Online Reputation matter

Professional Social Networksfor Clinicians & Researchers• SERMO

• Doximity

• QuantiaMD

• Figure1

• OrthoMind

• Student Doctors Network

• MomMD

• *ORCID ID

Googling among employers is on the rise• 60 % of employers use social networking sites

to research job candidates

• 41 % of employers say they use social networking sites to research current employees

• 32 % use search engines to check up on current employees

• 26 % have found content online that has caused them to reprimand or fire an employee.

No one is caring about it for you.

Safeguarding your Digital Life:

Privacy & Security

Safeguarding your Digital Life:

privacy

•Privacy describes “the way in which we gather, store, use, share, and delete data… helps us to understand what is permissible and inappropriate with regards to our usage of data. ”

Safeguarding your Digital Life :

security

Information security relates to “the confidentiality, integrity and access to data. Information security is born from the technological and procedural controls that we place around our data to achieve these goals.”

Varying levels of privacy AND

security

Keep in mind…

• Free wifi isn’t free- you’re paying with your personal information

• Frequently review your privacy settings on all social media platforms

• Build strong passwords; change them regularly

• Consider a password manager

Altmetrics

the movementthe tools

the implications

Defining altmetrics• J. Priem (@jasonpriem), I like the term

#articlelevelmetrics, but it fails to imply *diversity* of measures. Lately, I'm liking #altmetrics., 4:28 AM - 29 Sep 10, Tweet

• “…the creation and study of new metrics based on the Social Web for analyzing, and informing scholarship.”• http://altmetrics.org/about/

*Metrics that supplement or complement traditional metrics

From metrics to altmetrics

Measures

Traditional New

Research Products

Trad

itio

nal

- Article- Chapter- Books

Times CitedImpact Factor

+ RankH-index

Page ViewsNews stories

Blog mentionsTweets

New

- Datasets- Blog post- More

None News storiesBlog mentions

Tweets

Additional scholarly contributions

• Blogs

• Invited Interviews

• Twitter

• Facebook postings

• Reddit

• Datasets

• Patents

• Software

• Copyrights

Examples of “altmeasuring”

• Downloads and page views

• Track-backs

• Tweets and retweets

• Links from review services (e.g. Facultyof1000)

• Sharing, social bookmarking

• News media

Newer metrics for traditional products

Br J Sports Med doi:10.1136/bjsports-2013-092417

Other influencesNSF “Publications” broadened to “Products of Research” (Jan 2013)• “citable and accessible including but not limited to publications, data sets, software, patents, and copyrights.“

Other influencesNIH Biosketch new format (Jan 2015)• other non-publication research products, including

audio or video products; patents; data and research materials; databases; educational aids or curricula; instruments or equipment; models; protocols; and software or netware…

And yet another influence…

Tools

Early altmetric tools

•Measure web views and downloads•Google Analytics •Bit.ly

•Measure views and reads of articles•Google Profiles•ResearchGate

Journal-level tools

•Each publisher does it a slightly different way

Newer Tools

• ImpactStory

• Altmetric.com

• PlumX

Impactstory

• Create an online profile• Discover and share how your research is read, cited,

tweeted, bookmarked, and more • Help colleagues find and read your preprints,

articles, slides and other work by uploading research products straight your profile

• Jason Priem and Heather Piwowar

• Free for 30 days, then $60 a year.

Altmetric.com• London-based start-up• Funding from Digital Science (LabGuru, FigShare)

Altmetric.com’s widget (“doughnut”)

•Used by publishers/journals•Nature Publishing•Cell Press•Wiley• BioMed Central• BMJ Specialty journals

What sources does Altmetric.com track?

News outlets

• Over 1,300 sites

• Manually curated list

• Text mining

• Global coverage

Social media

and blogs

• Twitter, Facebook,

Google+, Sina Weibo

• Public posts only

• Manually curated list

Reference

managers

• Mendeley, CiteULike

• Reader counts

• Don’t count towards the

Altmetric score

Other sources

• Wikipedia

• YouTube

• Reddit

• F1000

• Pinterest

• Q&A

Post-publication

peer review

• Publons

• PubPeer

Policy documents

• NICE Evidence

• Intergovernmental Panel

on Climate Change

• Many more…

Altmetric Score

Volume Sources Authors

The score for an article

rises as more people

mention it.

Each source category

contributes a different base

amount to the final score.

How often the author of

each mention talks about

scholarly articles influences

the contribution of the

mention.

The Altmetric score provides an indicator of the attention surrounding a research output.

It represents a weighted approximation of all the attention picked up for a research output and is calculated according to three facets:

Cochrane Library paper investigated use of probiotics to

treat eczema: There is not enough evidence to recommend

using probiotics for the treatment of eczema.

The paper has a relatively low score of attention but

received mentions across policy documents and

Wikipedia:

• Royal College of Paediatrics and Child Health -

Allergy Care Pathways for Children: core

competency for health professionals treating

children with eczema

Discovering policy references

Altmetric Bookmarklet

• Free

• Reading a paper and want to find out its Altmetric details?

• Install the bookmarklet in your browser

• When viewing the paper, “Altmetric it”

Altmetric Bookmarklet

Plum Analytics• PlumX is an institutional “impact dashboard”

that provides information on how research output is being utilized, interacted with, and talked about around the world

• Gathers metrics (altmetrics) about research from more than thirty sources including PLOS, PubMed and YouTube, and categorizes them

However…

•Standards aren’t fully defined• Definitions, calculations, etc.• NISO effort

•Are altmetrics important for discovery? For evaluation? Both?

Issues

Issues• Impact vs. attention•David C.’s Improbable Science… “Why you should ignore altmetrics and other bibliometric nightmares” http://www.dcscience.net/?p=6369

•Popularity• Popular topics get higher counts, quickly, but then fade. How does this reflect quality?

Issues

• Too much concern with metrics (“culture of measurement”; “yelpification”)

•Does social media help promote good science? Or not? (e.g. anti-vaccine)

Altmetrics: where to start?

Altmetrics for Researchers (Duke University Medical Library)

What are your products?

•Paper, chapter, book?•A clinical protocol?•Software code?•Conference poster?•Teaching material?•White paper?•Data set

Where are your products?

•A repository?•Website?•Profile?

Are they well-described (findable)?Are they accessible by others?Are they citable?Are they downloadable?Are there metrics to tell you?

What metrics match those products?

Product Metric

Clinical protocol Adoption

Software code Downloads or forks

Conference poster Views

Teaching materials Adoption/adaptation

White paper Views, Tweets

What systems or tools can provide those metrics?

• Journal’s website•Views, downloads, comparisons

•Repository•Views, downloads

•Altmetric.com; Impactstory

How will you explain these metrics?

•Contextualize • “This paper was in the top 10% of all papers

downloaded in 2015.”

•Describe “broader impact”• “This work was picked up by over 100

news sources.”

Thank You!

Kimberley R. Barker kimberley@virginia.edu