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Presentation to the BiiG Conference Queensland September 2013. Showcasing three key Government 2.0 initiatives active in our State from the perspective of the gov2qld community of practice. Highlighting how far we as a State have come in the last 5 years and comparing our initiatives with exemplar initiatives from elsewhere. Proposing that the one aspect of Obamas decleration of Open Government which has recieved least attention - that of collaboration across the government ecosystem - actually has the potential to be the most valuable in addressing the pressing challenges of Government today - those of Citizen Centric Services; a focus on outcomes and performance and the linked challenges of efficiency and innovation.
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OBAMAS FORGOTTEN SONGOVERNMENT 2.0 FIVE YEARS ON
From Buzz of Gov 2.0 is fading, but is it deliveringMartin Stewart-Weeks, CISCO, Feb 5th, 2013
http://www.smh.com.au/federal-politics/buzz-of-gov-20-has-faded-but-it-is-delivering-20130202-2dqt1.html
OBAMAS FORGOTTEN SONGOVERNMENT 2.0 FIVE YEARS ON
@DAVIDJEADE
Omages courtesy davidjeade.com and engage2.com.au
A community of professionals with a passion to see government use
innovative techniques and technology to deliver better
outcomes for the community.
@GOV2QLD
Photo Matt Murraygovcamp queensland 2012
http://www.flickr.com/photos/mattmurray74/
Photo David Eadegov2qld 2013
Video courtesy Reading Roomgov2qld 2011
http://www.youtube.com/watch?v=-UO91ZZf0J0&list=UUFTtjEwtGp-dNAPQOsTWhgQ&index=18
Image courtesy Social Media in times of Crissis Symposium2011
Images courtesy Social Media in times of Crissis Symposium and Eilleen Culleton2011
GOV2QLD
Images courtesy David J Eade2012
Images courtesy David J Eadegovcamp 2012
GOVERNMENT 2.0
GOVERNMENT + WEB 2.0=
From UsNowA film project about the power of mass collaboration, government and the internet.
http://www.usnowfilm.com/
GOVERNMENT 2.0
ΔCULTURE + ΔTECHNOLOGY
=
GOVERNMENT 2.0 TODAY
Govern
ment 2
.0
Transparency AccountabilityCom
mun
ity
Engage
Collaborate
Co-Design
Transform
Innovate
Networks
Social
Crowd
Platform
Service Delivery
Policy Development
Administration
Blogger
Local
Mobile
Feeds
Wiki
Community Development
PlanningEf!ciency
CloudBYOD
Open Data Citizen Centric
government ecosystem
Connect Mashup
e-gov
i-gov
Processes
SCENARIOSSCENARIOS
COMMUNITY CONSULTATION
SCENARIOSENGAGING ONLINE
OPEN DATA
SCENARIOS
COMMUNITY CONSULTATION
SCENARIOS
from http://queenslandplan.qld.gov.au/
PLANNINGSCENARIOSTOOLS
PLANNINGSCENARIOSTOOLS
ENGAGING ONLINE
from http://davidjead.com/
COMMUNITY CONSULTATION
SCENARIOSENGAGING ONLINE
OPEN DATA
SCENARIOS
from Queensland Police Facebook page
from Queensland Police myPolice blog
from QLDAlert
from Department of Human Sevrices wbe page
from iTunes Store
speechbubble
from Department of Human Sevrices wbe page
from Department of Human Sevrices YouTube page
“Our policy is to help our customers by responding to your questions online and
correcting misinformation”
“We also pass information we receive via social media sites to
business areas so we can continually improve our services”
PLANNINGSCENARIOSTOOLS
OPEN DATA
from Department of Human Sevrices wbe page
ENGAGING ONLINE
COMMUNITY CONSULTATION
OPEN DATA
from data.qld.gov.au
from data.qld.gov.au
from data.gov.uk
from govhack website
simPROVAL by The Elites of the Gold Coast
SCENARIOS
from govhack website
COMMUNITY CONSULTATION
SCENARIOSENGAGING ONLINE
OPEN DATA
SCENARIOS
OBAMAS FORGOTTEN SON
“We will work together to ensure the public trust and establish a system of transparency, public participation and collaboration.”
Memorandum for the Heads of Executive Departments and AgenciesTransparency and Open Government
OUTCOMES AND PERFORMANCE
PRODUCTIVITY AND INNOVATION
CITIZEN CENTRIC SERVICES
NFP NGO
NGO
OUTCOMES AND PERFORMANCE
PRODUCTIVITY AND INNOVATION
CITIZEN CENTRIC SERVICES
ΔCULTURE + ΔTECHNOLOGY
ΔCULTURE + ΔTECHNOLOGY
Department
Citizen
NGO
Regional Council
Local CouncilAgency
Local Council
Agency
HOW DO YOU SHARE DOCUMENTS TODAY?
Email AttachmentsUSB drivesCD/DVD drivesOnline File SharingFTP 85%
HOW DO YOU SHARE DOCUMENTS TODAY?
Email AttachmentsUSB drivesCD/DVD drivesOnline File SharingFTP 40%
Utility
Department
Citizens
NGO
Local Council
ContractorAgency
Regional Council
“cloud” concerns
control and ownershipCONS:-
-
-
PROS:+
+
easy to use
gets the job done
multiple silos (management)
-
business continuity
Utility
Department
Citizens
NGO
Local Council
ContractorAgency
Regional Council
IN CONCLUSION
GOVERNMENT 2.0
GOVERNMENT + WEB 2.0=
OUTCOMES AND PERFORMANCE
PRODUCTIVITY AND INNOVATION
CITIZEN CENTRIC SERVICES
THANK YOU@DavidJEadedavidjeade@gmail.comwww.davidjeade.com
@gov2qldgov2qld@gmail.combit.ly/gov2qldcommunity
@ObjectiveCCCdavid.eade@objective.com
www.objectiveconnect.com
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