Sharpen SharePoint Adoption in SharePoint 2013 with Gamification

Sharpen Your SharePoint Adoption with Gamification

YOUR HOSTS

Join the Twitter conversation#badgeville

JOEL OLESON

Managing DirectorSalient6

@joeloleson

CAROLINE DANGSON

ProducerBadgeville@cdangson

CHRIS LYNCH

Dir. of Product Marketing, Badgeville

@cglynch

Survey Question #1

What SharePoint functions have you deployed?

1. Sites (portal, intranet)2. Collaboration3. Search4. Content management5. Custom internal-facing apps6. Social7. Custom external-facing apps8. Insights (BI / analytics)

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SharePoint Joel@joeloleson

First SharePoint Admin#1 SharePoint Influencer 2012 by ForbesVoted Most Popular SharePoint Blogger 2012 – SharePointJoel.comGlobal Epic Traveler - TravelingEpic.com – Speaking and Traveling to over 100 UN Countries

@Salient6Developers of Badgeville for SharePointHelping customers Unlock Biz Value of SharePoint!We Make SharePoint Sing! UI/UX Specialists

4

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NON-ROUTINE UNENGAGING UIPOOR ADOPTION

THE CHALLENGEDespite over $1B spent yearly on SharePoint, challenges remain

Only 40% of LOBs regularly use

54% don’t like the experience

41% of users prefer other tools, such as

email

Source: AIIM, Forrester (Rob Koplowitz)

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Survey Question #2

What is the biggest SharePoint Adoption challenge you experience?

1. Don’t like User experience2. Missing Key Features3. Learning curve to high4. Users prefer other tools5. Not seeing business value6. Other7. Not Applicable

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Understanding SharePoint Adoption

“Too often, IT provides the latest and greatest SharePoint release only to watch many users turn their backs on the solution”

- Forrester “SharePoint Enters It’s Awkward Teen Years” by Koplowitz and Rymer, Feb 2013

04/10/2023 Confidential7

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Evaluating Adoption

04/10/2023 Confidential8

• Engagement – It’s not just about getting people to use the solution. If that was the need you just put the time keeping app on the homepage.

• Community – The users need information, training, help and assistance. Building community increases knowledge sharing. Start in house SP User Group!

• Loyalty & Expertise - Your SP team won’t scale. Reward and Recognize the successful efforts of the power users and champions in business.

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Gamification is…

“Game mechanics in a non-game context to engage users and solve problems…”

Why do we collect frequent flier points? Because occasionally we get a free flight!

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Use in Profile

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Some Collect Badges…

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Reputation in SharePoint 2013

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Top Contributors SP2013

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Leaderboard Example on Yammer

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Gamification integration has arrived for SharePoint…

Introducing Badgeville for SharePoint!

04/10/2023 Confidential15

THE SOLUTIONBadgeville for SharePoint

THE SOLUTIONInsert custom gamification into your SharePoint instances

Measure & RewardKEY BEHAVIORS

• Create/edit documents

• Create/edit a wiki page

• Starting or participating in a discussion

thread

• Posting or responding to a blog

• Posting a comment on content

(docs, wikis, blogs)

• Viewing pages

• Rating content

• Liking content

• Tagging content

• Receive MySite

visit

Designed by

POINTSSignal feedback on organizationally beneficial behaviors

LEVELSHighlight expertise in company functions

ACHIEVEMENTSReward for prominent accomplishments

MISSIONSGroup milestones to compel business process completion

LEADERBOARDSDrive friendly competition to keep employees returning

EASY TO GET STARTEDLink your Badgeville platform to SharePoint

Install WSP on

SharePoint web

application

Activate on SharePoint

Sites

Embed Badgeville Mechanics via OOTB WebParts

Architected by

Survey Question #3

What are your gamification plans?

1. Learning about possibilities2. Planning project in the next 6 months3. Implemented, optimizing4. Implemented, planning expansion in the next 6

months5. Planning project in greater than 6 months time

Applying Game Mechanics to

SharePoint Experiences

Points and AchievementsDeliver achievements and instant feedback for users who perform valued behaviors

LevelsElevate user rank, status and expertise

LeaderboardsSurface key people & behaviors and achievements with activity streams

GAME MECHANICS

“By 2014, 80 percent of current gamified applications will fail to meet business

objectives primarily because of poor design.

Organizations are simply counting points, slapping meaningless badges on activities and creating gamified applications that are simply

not engaging for the target audience.” 

Gartner Research, 2012

http://www.flickr.com/photos/lehighuniversity/9041480557/Source: Lehigh University, 2012, http://www.flickr.com/photos/lehighuniversity/9041480557/

Socially Valued

Successful Smart

Structured

Intrinsic

RewardedExtrinsic

DESIGNING FOR HUMAN MOTIVATIONSmart gamification taps into key human motivators, helping your customers feel…

Recognition and Positive FeedbackDeliver achievements and instant feedback for users who perform valued behaviors

Learning and ImprovingElevate user rank, status and expertise

Social Reputation and StatusSurface key people & behaviors and achievements with activity streams

MOTIVATION MECHANICS

MOTIVATING COLLABORATION

Login Once Per Day

Reward quality contributions and surface subject matter expertise

Visit Group Site

View Site Landing Page

Edit Content

Rate Content

Comment on Content

Tag Content

Your Content is Liked

Your Content is Highly Rated

+20 pts

MOTIVATING LEARNINGSurface activity, experience and growing expertise

MOTIVATING COMPLIANCECompel proper document or records management

MOTIVATING COMPLIANCECompel proper document or records management

Survey Question #4

What aspect of SharePoint would you first gamify?

1. Collaboration2. Compliance3. Document management4. Learning5. Expertise/Reputation6. Other7. None

CONTRIBUTIONS RETENTION

Idea Submissions

100%

REAL RESULTSFrom World-Class Companies

Questions answered

Ratings and votes

Weekly Return

36% 47% 58% 40%

EXPERTISE

Docs Created

100%21%Daily Return

50%

Profile views

20%

www.badgeville.com | sales@badgeville.com

QUESTIONS?

Next webinar is August 21 at 10 AM PST

The Dollar Value of Gamification with Forrester’s Kim Celestre

info.badgeville.com/aug21

Visit www.badgeville.com/sharepoint

to learn more.

Contact sales@badgeville.com to get started

SHARPEN SHAREPOINTADOPTION

Salient6 experts can maximize the business value your organization captures from

SharePoint

Contact Salient6: info@salient6.com

Learn how we can help increase adoption, engagement and SharePoint effectiveness:

• Unlocking the Possibilities of SharePoint (an inspirational show & share event)

• SharePoint Business Value Planning (a strategic planning workshop)