2014 05-14 t.a. cook asset management certificate program, potsdam, germany

May 14 – 23, 2014 | Potsdamer Platz, Berlin, Germany

An intensive 8-day course offered in partnership with the Centre of Maintenance Optimization and Reliability Engineering

Asset Management Certificate Program

2 Asset Management Certificate Program www.tacook.com/certification2014

Proven Best Practices for Asset Management

Some organizations manage their assets well, while others do not. Why? Why are some outfits good at keeping costs low, reducing stoppages, spotting trouble, and achieving greater output, while others are not? How can you learn these skills?

An excellent way to gain these skills is by attending this intensive eight-day program. You’ll join a group of like-minded professionals who are guaranteed to come away with the necessary tools to competently and profoundly upgrade their asset management practices.

Participants at earlier sessions have been extremely impressed by the high calibre of the program.

Who Should Attend?

Our May 2014 offering will mark the fourteenth year that the Asset Management Certificate Program has been run.

Managers from all corners of the globe, and from a wide variety of industrial and governmental organizations have attended our earlier sessions.

Attendees have included line managers responsible for the maintenance of their machinery and equipment, reliability specialists who must recommend effective maintenance practices, asset managers responsible for their organizations’ maintenance strategies, and plant managers who seek excellent and proven strategies that give them competitive advantage.

Much of the instruction focuses on cost-related issues, and makes the course appropriate as well for those on the financial side of their organizations.

If your responsibilities include any aspect of managing physical assets, we urge you to take a close look at this exceptional learning opportunity.

The Extraordinary Valueof this Program

The eight-day Asset Management Certificate Program is offered in partnership with the Centre for Maintenance Optimization and Reliability Engineering at the University of Toronto, which has been designated one of the world’s top ten engineering schools, joining the likes of MIT, Stanford, London and Cambridge.

The program is taught by world-class instructors who bring a wealth of experience:

• a mastery of the subject matter;

• the ability to relate theory and practice;

• real-world experience with corporations and organizations;

• the ability to deliver material in an interesting and clear manner

The program is led by Dr. Andrew Jardine, an international authority in the asset management field and a respected consultant, author, teacher and innovator in the area of reliability, replacement and equipment maintenance.

The program combines fundamental need-to-know material with new, but proven, leading-edge approaches that have shown measurable payoffs.

Participants will receive eight full days of instruction, including a wide range of case studies which demonstrate how these principles have been successfully and widely applied.

You will come away equipped with complete binder notes on the program material, valuable hard-cover books, and an unparalleled learning experience.

Dates, Location, TuitionFee and Registration

Program Dates

The eight full-day sessions will be held Wednesday, May 14 to Friday May 16, and Monday, May 19 to Friday, May 23, 2014.

Location

All program sessions will be held at the seminar facilities of T.A. Cook, Leipziger Platz 2, D-10117 in Berlin City Centre, Germany

Tuition Fee

The full tuition fee for the eight-day program is €5900 plus applicable taxes.

The fee includes electronic documentation, course materials, lunch, refreshments, two evening events and a sight-seeing tour for participants. Please note that accommodation and travel are not included in the registration fee.

How to Register

For more information, or to register for the asset management certificate program, please:

• Call +49 30 884 30 748 or• E-mail [email protected] or• Visit our website www.tacook.com/certification2014

The University of Toronto

Faculty of Applied Science and Engineering is designated

one of the

WORLD’S TOP TEN

Engineering Schools Joining MIT, Stanford,

London, Cambridge and others

About the program


Course overview

Day Date Module outline Facilitators

Day 1 Wednesday, 14 May, 2014

Leadership and Control• Maintenance pyramid of excellence overview• The six key steps to planning and scheduling resources effectively

Dr. Ali Zuashkiani,University of Toronto

Day 2 Thursday, 15 May, 2014

Managing Data and Work• Shutdown and overhaul management• Maintenance benchmarking• Enterprise asset management systems (SAP)• Trends in asset management supporting technology

David Woods, T.A. Cook ConsultantsTimo Rahmann, T.A. Cook ConsultantsPieter van Daal, SAP

Day 3 Friday, 16 May, 2014

Managing Risk and Reliability• Risk and management • Total productive maintenance

Simon Billett, WrigleyDr. Ali Zuashkiani,University of Toronto

Day 4 Monday, 19 May, 2014

Reliability Improvement through Preventive Maintenance and Optimal Spares Stocking Policies • Analysis of component failure data • Exercise in analyzing component failure data using the Weibull

distribution • Dealing with censored data, the 3-Parameter Weibull, and the

Kolomorgov-Smirnov Test• Component replacement procedures including Glasser’s Graph • Case studies in component preventive replacement • Spare parts provisioning • Case studies in spares provisioning • Group and individual exercises

Dr. Andrew Jardine, University of Toronto

Day 5 Tuesday, 20 May, 2014

Reliability Improvement through Inspection • Reliability improvement through inspection • Reliability improvement through health-monitoring procedures • Demonstration of EXAKT software for optimizing condition-based

maintenance decisions

Dr. Andrew Jardine,University of Toronto

Day 6 Wednesday, 21 May, 2014

Effective Use of Maintenance Resources, Scheduling and Planning • Organizational structure, crew sizes, workshop resource requirements • Maintenance management information systems

Dr. Andrew Jardine,University of Toronto

Day 7 Thursday, 22 May, 2014

Life Cycle Costing (LCC) Management• Life cycle costing management and why it is important• Choosing the best buy in the long term• Calculating the economic life of an asset • Repairing an existing asset versus buying a new one • Predicting future life cycle costs of a fleet • Carrying out LCC analysis when there is limited (or no) data available • Case Studies

Dr. Ali Zuashkiani, University of Toronto

Day 8 Friday, 23 May, 2014

Implementing Maintenance Optimization and Reliability Management• Quantum leaps in process improvement• The impact of change management in asset management transformation • Introduction to PAS-55 and ISO 55000 • The evolution of the maintenance organization

Dr. Andreas Weber, EvonikDr. Andrew Jardine,University of TorontoDr. Ali Zuashkiani,University of Toronto


What you will learn

Days 1,2,3 and 8

Days 1,2,3 and 8 provide an in-depth examination of principles such as leadership, managing risk, and maintenance optimizations. The sessions will cover:

• The ten key focus elements that contribute to a successful maintenance organization;

• How to assess your organization’s maintenance maturity;

• How to prioritize opportunities within your maintenance organization;

• The key financial influences of asset management;

• The key metrics for asset management;

• The leading practices in asset management;

• The value of properly executed planning and scheduling;

• The value of Reliability-Centred Maintenance (RCM2);

• The need to consider people as the major component of a successful asset management program;

• Technology trends in asset management;

• An approach to Total Asset Life-cycle Management (TALM);

• The value of PAS-55 and ISO 55000 in asset management;

• Key initiatives to take back to your organization to improve your asset management.

Day 7

Day 7 provides an in-depth examination of life cycle costing, and much more. His session covers:

• When to buy a new asset;

• Identifying the best buy;

• Why you should incorporate the time value of money when establishing the economic life of an asset;

• How to arrive at the economic life of an asset where its utilization declines as it ages;

• What approaches to use for monitoring the performance of an individual asset;

• The answer to optimizing the repair-or-replace decision;

• How to work with AGE/CON and PERDEC to perform economic life calculations;

• How tax considerations influence the economic life of an asset;

• Whether or not to take advantage of a technologically-improved asset;

• How to predict future O&M costs when there is little data available;

• How to elicit tacit knowledge from specialists to improve economic life decisions

Days 4, 5 and 6

These sessions examine preventive maintenance, spare parts provisioning, inspection policies, and much more:

• Which equipment components should be part of your preventive maintenance plan;

• Which components should be run to failure; Why Weibull analysis is a must in analyzing equipment failure;

• A sure-fire way to calculate your spare parts requirements;

• Which replacement policy to use for critical components: the block replacement or age-based replacement times;

• How to deal with limited data;

• Steps you can take to improve your current preventive maintenance program;

• How to interpret the Bath-tub curve’s “three regions” and what the interpretation will tell you;

• How to use OREST software to optimize component preventive replacement times;

• How to use OREST software to forecast the demand for spare parts taking into account an optimal preventive replacement policy;

• The right way to establish the optimal inspection frequency for equipment in continuous operation;

• The right way to evaluate the current interval between classes of inspection, such as A, B, C, and D;

• How to establish the most appropriate failure finding interval for protective devices;

• How to come up with the failure risk of equipment that is subject to condition-based maintenance;

• What the University of Toronto’s new EXAKT software (for condition-based maintenance) and SMS software (for the provisioning of emergency/capital spares) may be able to do for you;

• How to establish the optimal composition of a maintenance crew;

• How to decide quantitatively whether to contract out specified maintenance tasks;

• The importance of visual interactive simulation to examine alternative resource configurations;

• What goes into the design of an intelligent computerized maintenance management system (CMMS)


Main facilitators

INSTRUCTOR: Dr. Andrew Jardine

Dr. Andrew K S Jardine, PhD., C.Eng., MIMechE, MIET, P.Eng., FIIE, FCAE is Director of the Centre for Maintenance Optimization and Reliability Engineering (C-MORE) at the University of Toronto, Canada. C-MORE’s research is driven by close interactions with industry, in particular with C-MORE consortium members and with researchers at universities worldwide.

Dr. Jardine is also Professor Emeritus in the Department of Mechanical and Industrial Engineering, at the University of Toronto. He is author of the book, “Maintenance, Replacement and Reliability”, first published in 1973 and now in its 6th printing. He is co-editor (with J.D. Campbell) of the 2001 published book “Maintenance Excellence: Optimizing Equipment Life Cycle Decisions” and co-editor ( with J D Campbell and J. McGlynn) of the 2011 book Asset Management Excellence: Optimizing Equipment Life Cycle Decisions, published by CRC Press, 2011. His most recent book is the 2nd Edition of “Maintenance, Replacement & Reliability: Theory and Applications”, published by CRC Press, 2013 and co-authored with Dr. A. H. C. Tsang.

Professor Jardine has garnered an impressive array of awards, honours and tributes, including having been the Eminent Speaker to the Maintenance Engineering Society of Australia, as well as the first recipient of the Sergio Guy Memorial Award from the Plant Engineering and Maintenance Association of Canada in recognition of his outstanding contribution to the Maintenance profession. In 2013 he received the Lifetime Achievement Award from the International Society of Engineering Asset Management. He is listed in Who’s Who in Canada.

Besides writing, researching and teaching, Dr. Jardine has carried out innumerable; consulting assignments with organizations around the world, including mines, government agencies, power and transit companies, and scores of others.

INSTRUCTOR: Dr. Ali Zuashkiani

Dr. Zuashkiani, Ph.D., B.Sc., is Director of Educational Programs at C-MORE and has years of practical experience combined with a strong scientific background in optimizing asset management decisions.

His recent endeavours include several life cycle costing management projects for utility and gas distribution companies in North America and several assignments dealing with asset management practices in 20 plants in the Middle East and South America.

His areas of expertise include maintenance performance management, life cycle costing, use of tacit knowledge in asset management, optimization of maintenance tactics, reliability-centred maintenance, root cause analysis, and managing change in organizations.

He is the author of Expert Knowledge Based Reliability Models and a frequent global speaker on a range of pertinent subjects in asset management. Dr. Zuashkiani has been Chair of the International Physical Asset Management Conference for the last 8 years.

Dr. Zuashkiani was named by the Asia Society as one of the world’s most dynamic young leaders in 2008. He is also recognized by the World Economic Forum as a Young Global Leader of 2013. Ali is an RCM 2 practitioner working with Aladon Network and is responsible for RCM implementation in the Middle East region.


Guest facilitators

INSTRUCTOR: David Woods

David Woods specializes in both asset performance and turnaround management. As an experienced Project Manager and Trainer, David’s focus has primarily been upon maintenance improvement programmes and initiatives and shutdown and turnaround management optimization. His area of expertise lies within the management performance domain, developing improved understanding and execution of planning and delivery control through increased stakeholder interaction and utilization of management systems.

Gaining a wide range of experience in daily operational activities and problems, David has worked on maintenance programmes in the USA and Europe, identifying areas of opportunity and implementing improvement initiatives both in the “front-end” and during execution. David entered consulting in the early 1990’s, after working in the construction industry in the contract and project management fields. He has held senior management positions with leading consultancies in the USA and Europe, where his responsibilities have ranged from Project Management to Executive Development. David has been involved in performance improvement projects within a wide range of industries. Nevertheless, his core competency still remains within maintenance management.

David is an engaging and entertaining presenter, trainer and moderator, having chaired and presented at numerous conferences, as well as leading workshops, seminars and training courses globally.

Timo Rahmann is the head of the research department at T.A. Cook Consultants and is currently specializing on ‘maintenance benchmark databases’.

In addition to building up a strategic network of maintenance leaders, Timo is also in charge of conducting studies on innovative purchase and purchasing processes in public administration for the federal ministries of economy and education. Timo has provided customized studies and surveys for clients such as BASF, Dräger or Infraserv Höchst, including a long-term survey on modernization of public sector administration.

With extensive experience in marketing, publishing, and research issues, Timo is also responsible for the Turnaround Yearbook series which is a showcase of practical, real-life shutdown and turnaround best practice from across the globe.

Timo was born in Kassel, Germany and has studied political sciences in Berlin and Istanbul

Pieter van Daal studied Mechanical Engineering at the Technical University Eindhoven and graduated in 1980 in Maintenance Management and Maintenance Technology. Since 1980, Pieter has worked for DSM in various roles, including Project Lead for the development and implementation of a DSM ‘own build’ computerized maintenance management system and as CIO of DSM’s Utilities division.

In 1989 Pieter switched to SAP, and has worked in a variety of roles, for example presales, consulting and training for the functional areas Enterprise Asset Management, Customer Service, Facility Management and IT Service Management.

From 1996 to 1999, Pieter worked for PDM, an engineering company specialized in Plant Performance Management. At PDM Pieter was manager of the Business Unit Systems delivering SAP consultancy in the areas of Enterprise Asset Management and Customer Service.

In 2000 Pieter re-joined SAP.

INSTRUCTOR: Pieter van Dal

INSTRUCTOR: Timo Rahmann


Industry speakers

SPEAKER: Simon Billett

SPEAKER: Andreas Weber

Andreas Weber, Vice President Global Business Development, Sales and Marketing Site Service, Evonik Industries AG.

The last 25 years Andreas was active in industrial service mainly technical service for the process industry in Europe NAFTA and Middle East.

He owned 3 companies in this market which are completely sold and got the European responsibility Diagnostics and Maintenance Methotology within the Austrian MCE Group.

Running different outsourcing projects during that time led Andreas to his dissertation topic: Challenges and best practices in outsourcing processes with the main focus on sourcing models.

Within Evonik Industries AG, Andreas is the Head of Business Development for the Technical Service Division and responsible for the development of the organisation globally.

Simon Billett, Lean TPM Coach at Wrigley UK. Earlier, Simon spent 13 years with Milliken UK during which time he was trained and developed in TPM and Lean. His Milliken training was supported by Efesso and the JIPM in Autonomous maintenance, Planned Maintenance & Early Equipment Management approaches. In addition he is trained in SPC, DOE & QFD and meets master black belt standards for both Lean & Six Sigma.

Worked for Milliken as Process Improvement Manager during EFQM award and JIPM award accreditations in the 1990’s. He then spent 6 years working as a consultant - 4 years with WCS International and 2 years with his own client base implementing TPM & Lean pillar processes into manufacturing and process industries, including ICI, Honda, BNFL.

Simon has developed numerous supporting process improvement tools including a DMAIC Lean Planned Maintenance approach. He also developed a joint engineering & operational 4 step approach to implementing maintenance and asset care best practice - Team Based Maintenance - aswell as developing a process for Early Equipment Management called CPM ( Capital Project Management) using six stage gates for capital project effectiveness - these processes incorporate best practice from the JIPM pillar approach aswell as RCM and autonomous maintenance.

Between 2003-2010 he worked for Tullis Russell as Senior CI Manager where he designed and Implemented a Lean TPM approach as well as a team leader development training process - supporting technical skills with process improvement, leadership, behavioural safety, motivation and teamworking skills to develop a complete autonomous team leader.

This work included developing balanced scorecards for business driven drivers QCDISME taken down to every shift to support waste reduction and Hoshin goals.

Specialties include training, coaching and advising on implementing lean, TPM, 5S, Six Sigma, maintenance best practice and capital project management (EEM).


Course modules

Managing Data and WorkImproving efficiency with maintenance benchmarks• Key KPIs in use• Approaches: Categories and data

collection• Interpretation and best practices• Recent surveys and examples

Shutdown and overhaul management• Overview and practical examples

Enterprise asset management systems (example: SAP EAM)• Role of smart software packages in

asset management• Evolution from data processing• Profiting from investments in IT • Business model for the future

Trends in asset management supporting technology • Internet, m-business, sensors, RFID,

and other tools in physical asset management

Day 1

Wednesday, May 14 9am–5pm

Leadership and Control Asset management pyramid of excellence overview • Leadership, control, continuous

improvement, and quantum leaps

Maintenance strategy• Managing change• Maintenance tactics• Maintenance, Repair and Operations

(MRO) • Materials management• Performance measures

The six key steps to planning and scheduling resources effectively

Day 2

Thursday, May 15 9am–5pm

Day 3

Friday, May 16 9am–5pm

Managing Risk and ReliabilityRisk and management• A discussion of the various

approaches that are used, including: Hazard and Operability (HAZOP), risk-based inspection, Reliability-Centred Maintenance (RCM) method, Root Cause Failure Analysis (RCFA), Maintenance Task Analysis, and failure modes and effects

Case study: Making total productive maintenance operational at Wrigley• Approaches and moving from project

based activity to process-based• Improving operational effectiveness

with clear focus on OEE (Overall Equipment Effectiveness)

• Day-to-day ways of driving sustainable business improvement

Day 4

Monday, May 19 9am–5pm

Reliability Improvement through Preventive Maintenance and Optimal Spares Stocking Policies Analysis of component failure data • Probability density function • Reliability and hazard function • Weibull density and infant mortality • Bath-Tub Curve

Exercise in analyzing component failure data using the Weibull distribution• Estimating the Weibull parameters • Role of the OREST software package

Dealing with censored data, the 3-Parameter Weibull, and the Kolomorgov-Smirnov Test• Upper-end censoring • Multiply censored group data • Estimating the location parameter in

the Weibull distribution • Checking the goodness-of-fit of the

distribution

Component replacement procedures including Glasser’s Graph • Block replacement policies • Age-based replacement policy • Setting policies based on safety

constraints, cost-minimization and availability-maximization

• Repairable systems

Case studies in component preventive replacement• Including boiler plant, bearings,

transmissions, clutches, pumps, sugar feeds, compressor valves and centrifuges

Spare parts provisioning• Fast-moving spares• Emergency (insurance) spares

Case studies in spares provisioning• Including line replaceable units

(LRUs), cylinder heads, repairable electric motors and transformers

Group and individual exercises

Clinic• Hands-on use of PC software (OREST)

for preventive replacement strategies.• Participants will solve pre-set

problems


Course modules

Oil Analysis Decision: EXAKT Software

Tuesday, May 20 9am–5pm

Reliability Improvement through Inspection Reliability improvement through inspection • Inspection frequency and depth for

equipment in continuous operation • Inspection intervals to maximize profit • Maximizing equipment availability • Inspection intervals for equipment

used in emergency situations (e.g. protective devices)

• Case studies including transportation fleets (for inspection frequency) oil and gas field equipment such as pressure safely valves (for protective devices)

Reliability improvement through health-monitoring procedures • Proportional hazards modelling • Spectroscopic oil analysis programs • Optimization of condition-based

maintenance procedures • Role of EXAKT software for

Condition-Based Maintenance (CBM) optimization

• Case studies including food processing industry (vibration monitoring), pulp and paper and shipping equipment such as compressors (vibration monitoring) and diesel engines (oil analysis), turbines in an electrical generating station (pressure measurements)

Demonstration of EXAKT software for optimizing condition-based maintenance decisions

Day 5 Day 6

Wednesday, May 21 9am–5pm

Effective Use of Maintenance Resources, Scheduling and Planning Organizational structure, crew sizes, workshop resource requirements • Balancing maintenance costs against

plant reliability • Establishing the optimal number of

machines to have in a workshop • Resource requirements using queuing

theory and simulation • Utilization of outside resources • Case studies including optimizing

mobile fleet size to meet an annual demand, establishing optimal mix of machines to have in a steel mill maintenance workshop

Maintenance management information systems • A 7-step methodology for auditing

a computerized maintenance management system (CMMS)

Day 7

Thursday, May 22 9am–5pm

Life Cycle Costing (LCC) ManagementOrganizations adopting Life Cycle Costing are rapidly increasing in number, as more of them recognize its role in making optimal long-term decisions. The idea of “buying the cheapest” is losing its appeal as more managers realize that, in the long run, the cheapest acquisition costs rarely coincide with the least expensive buy.

This session combines Life Cycle Costing decisions with many real-world examples in an interactive and hands on forum. It will help those responsible for LCC-related decisions to learn when to buy a new asset, how to determine the best time to replace an existing asset, and how to forecast the future life cycle costs of their fixed and mobile machinery and equipment.

The application of the models discussed in the workshop will be demonstrated by means of real case studies. We will introduce software packages called AGE/CON (for mobile equipment replacement decisions) and PERDEC (for fixed capital equipment decisions) and demonstrate how to use them to solve LCC problems.

We will also display a software package that can be used to predict future operation and maintenance costs.

Life cycle costing management and why it is important• Definition of life cycle and its

implications• Life cycle costs categories • Solving inter-departmental

conflicts in asset replacement/acquisition decisions

• The size of the prize

Choosing the best buy in the long term• The concept of the time value of

money • Defining cash flow diagram • Calculating net present value of a

decision • Estimating the time value of

money in practice

Calculating the economic life of an asset • The trade-off between O&M

costs and capital expenditures: establishing the economic life of fixed equipment such as an internal combustion engine

• South American case study: establishing the economic life of mobile equipment, including fleet vehicles and fork lift trucks

• North American case study: establishing the economic life of manufacturing equipment that is highly utilized when new, but used for peak demands as it ages

• North American case studies: transportation

• Turbo expander case study: how to calculate the best time to replace the current asset with a more technologically-improved asset

Repairing an existing asset versus buying a new one • South American case study:

repair or replace a loader • North American case study: repair

a leak or replace the damaged section of an underground pipe


Course modules

Predicting future life cycle costs of a fleet • North American case study: a

fleet of transformers of a major electricity distribution company

Carrying out LCC analysis when there is limited (or no) data available • North American case study:

establishing the economic life of linear assets such as the steel mains of a major gas distribution company

• North American case study: estimating the distribution of end of life of transformers based on experts’ opinions

Case Studies The case studies referred to above include internal combustion engines, fleet vehicles, fork lift trucks, a turbo expander, a loader repair-or-replace decision and a fleet of transformers. They represent real-world examples where companies saved hundreds of millions of dollars by applying LCC management principles.

Day 8

Friday, May 23 9am–5pm

Implementing Maintenance Optimization and Reliability Management

Case study: Developing an asset life cycle management system within an existing process structure at Evonik• Rolling out at our greenfield site in

Singapore• Collecting best practices and

parts of existing tools

• Development of processes and tools and bringing them to a mutually agreed, mandatory, standardized format across multiple sites

• Building a blueprint, implementing and going live

The impact of change management in asset management transformation • Why is change management

important in asset management effectiveness?

• How have successful programs embraced change effectively?

• What key steps contribute to successful change?

Introduction to PAS-55 and ISO 55000• What it is and how it can be used

to leverage controlled change in asset management

The evolution of the maintenance organization • New directions in the 21st century • Moving from maintenance

Clinic • AGE/CON software for the

optimization of the economic life of mobile equipment

• PERDEC software for the optimization of the economic life of plant equipment


Berlin

A great destination

According to many who’ve tried it, Berlin is addictive.

The city offers residents and visitors alike an almost inexhaustible variety of possible activities – from a multitude of everyday options to huge events like Christopher Street Day and the Carnival of Cultures. Regular sports highlights include the track and field festival ISTAF and the Berlin Marathon, which draws tens of thousands of runners every year.

Everyone associates something different with the city: the famed Museum Island, Charlottenburg Palace (Schloss Charlottenburg), parks, planetariums, trotting courses, a wealth of cultural events, lectures, and readings, or the sometimes brash alternative scene with its provocative tendencies. The constant lure of discovery and the awareness of being somehow part of a transition are integral to life in this city.

Berlin has regarded itself as a city of knowledge and culture since the days of Friedrich the Great in the 18th century.

To ensure you get the most out of the course, we have organized two informal evening events and a sight-seeing boat tour of Berlin over the course of the eight days.

This will provide you with with the opportunity to not only get a quick tour of one of the greatest cities in Europe, it will also provide you with an informal and relaxed evening to build long-term relations with key industry professionals in attendance.

We have organized an informal and relaxed evening for you to meet and build relationships with the professionals in attendance.

Keep your diary free and details of the evening event and sight-seeing tour will be announced soon.

Join us for three evenings of networking and sight-seeing!

The political and cultural developments of the 19th and 20th century are visible throughout Berlin’s cityscape, reflecting both the history of architecture and various approaches to dealing with the consequences of war and destruction.

Some call it wild, colorful, and full of surprises, while others find it a little too hectic and gruff. Berlin is intriguing because it is so versatile and so multi-faceted.

Differences are more extreme, conflicts more tangible, and problems larger than they are elsewhere. Yet even Berlin’s contradictions are part of its appeal.

Visit www.visitberlin.de/en for exciting ideas that will make your visit to Berlin delightfully memorable.


Leading-edge thinking

Evidence-Based Asset Management

Examples of the Program’s Leading-Edge Thinking

Our classroom sessions cover the important fundamentals in the field of physical asset management, including the decision-making principles for inspections, scheduling, repair vs. replacement, spare parts, etc. These principles are presented in an innovative and refreshing manner.

You will learn that hunches, rules of thumb, intuition, and years of experience are no longer effective tools for making important asset management decisions. Our team of experienced instructors is solidly committed to today’s prevailing acceptance of decision making based on evidence and data collection.

Tacit Knowledge

New work on tacit knowledge has already produced tangible results. It started as a concept — the idea that, very often, seemingly thin data records or ostensibly ill-defined numbers can, with the inventive application of certain algorithms, uncover an abundance of useful information.

Tacit knowledge has now progressed beyond the notional stage to yield valuable information that allows proper analysis to be carried out. Tacit knowledge is gained through the employment of a technique known as knowledge elicitation, which calls for the enlistment of colleagues in operations, maintenance, engineering and finance to determine modelling parameters and fill gaps in the available stored data.

These are but two examples of the kind of unique learning you can expect to come away with at the end of our intensive eight-day program.

They demonstrate this by presenting innovative concepts that have been proven in practice and which are acknowledged as true advances by experts in the field. Two key advances that will be covered in depth are the principles of evidence-based asset management and tacit knowledge.

Evidence-Based Asset Management (EBAM)

Dr. Jardine describes evidence-based asset management this way:

“Evidence-based medicine is considered the gold standard in modern medical practice. Why shouldn’t evidence occupy the same rank in the costly, critical area of asset management? We think it should, which is why we so strongly recommend that decisions made today be based on the solid foundation of EBAM.”

Where does this evidence reside? Where can we find it, and how can we identify and extract it?


How you will learn

Real-World Experience The eight sessions will feature a variety of instructional modes and interactivity. Dialogue is encouraged and specific questions relating to one’s own challenges will be addressed (or responded to outside of classroom time).

Case studies drawn from actual industry experience will be used extensively, supplemented by individual and group problem-solving sessions.

Unique elements will enhance the learning experience. For example, Dr. Jardine will combine the presentation of EBAM (evidence-based asset management) methodologies and tools with many applications of their use in multiple asset management settings such as steel making, food processing, military, mining, oil and gas, pulp and paper, railway systems, transportation, and electricity generation, transmission and distribution.

In addition, Dr. Jardine will facilitate participants through several exercises using three software packages specifically developed for optimizing preventive replacement decisions and forecasting the demand for fast-moving spare parts (OREST), establishing the optimal number of critical spares to stock (SMS), and optimizing CBM decisions (EXAKT).

Deliverables The eight intensive, day-long classroom sessions are the centerpiece of your experience at the Asset Management Certificate Program. However, much more is provided, creating an overall package that will engage you while you’re here, and deliver long-lasting results that will pay off when applied within your organization. You will receive:

• 56 hours of classroom time • Two impressive hard-cover books

(pictured at left): both co-authored by Dr. Jardine,

• Knowledgeable guest speakers who will talk about TPM, EAM systems, and BPR

• A program certificate from the Centre of Maintenance Optimization and Reliability Engineering at the University of Toronto acknowledging your completion of the program

• Two evening occasions and a sight-seeing tour for mixing and socializing

• Ample opportunities to get to know Berlin — a beautiful city, renowned for its artistic and multi-cultural offerings

Course details are subject to change. For the most up to date information, visit: www.tacook.com/certification2014

“Real industry examples and cases on application of theory.”

“It presents an overall view and provides tools for management.”

“Good blend of theory and practical applications.”

“Liked the C-MORE case studies.”

“Very much appreciated the course material reviews at the beginning and end of the day.”

“Wide-ranging…”

“Touched on all areas.”

“Learned the differences between supplier, manufacturer and user-based maintenance plans and strategies.”

“The sharing of attendees’ experiences added a lot.”

“The leaders had the ability to relate complicated formulas to the applications needed back at work.”

“The instructors had lots of hands-on experience to draw from.”

“Good mix of academic material with practical applications.”

“Combines asset management ideals with maintenance realities.”

“There were lots of examples that included real companies’ experiences.”

“Constantly brought together theory.”

“It was great — learned from the leaders’ wealth of experience and real-world examples.”

“A difficult subject — well presented, instructors are excellent communicators.”

“Lots of material. I can use it to improve our company.”

“Thought provoking. We’ve come a long way, but this course has encouraged even more future development.”

Testimonials from earlier attendees:

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Cheque Bank Transfer Payment upon receipt of the invoice

Payment must be received BEFORE the course begins

© T.A. Cook & Partner Consultants GmbH. Commercial register number: HRB 54376 B. VAT registered in Germany,

No. DE171860399. Data Protection: Personal data is gathered in accordance with the Data Protection Act 1998.

Cancellations: All cancellations have to be confirmed in writing. Cancellations three weeks prior to the beginning

of the certificate course will entitle you to a refund less €200 administration fee. Cancellations received less

than three weeks prior, will be liable for the full registration fee. This also applies to registrants who do not

attend the course without cancelling. Should the registered person not be able to attend the event you may

easily assign another person as a replacement. Organiser's Changes: We reserve the right to make alterations

to the programme if necessary. It may be necessary for reasons beyond the control of the organisers to alter

the contents and the timing of the programme or the identity of the speakers. The organiser reserves the right

to cancel in the event of an insufficient number of delegates.

Tuition feeThe full tuition fee for the eight-day program is €5900 plus applicable taxes. Price includes electronic documentation, course materials, lunch, refreshments and two evening events for participants. Please note that accommodation and travel are not included in the registration fee.