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Average Affiliate Channel Stats & KPIs: How Do You Stack Up? Affiliate Summit West ‘16 Average Affiliate Channel Stats & KPIs by Chad Waite (@ChadW8) Chad Waite Marketing Manager, AvantLink [email protected] (@ChadW8)

Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

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Page 1: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average Affiliate Channel Stats & KPIs:How Do You Stack Up?

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Chad WaiteMarketing Manager, [email protected] (@ChadW8)

Page 2: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

So, What Are We Doing Here?No, this will not be the most advanced, in-depth, crazy theoretical presentation at ASW.

It’s simple and straightforward and should be a great way to find out where your performance stands in the affiliate channel. Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIs

by Chad Waite (@ChadW8)

Page 3: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

So, What Are We Doing Here?Goal: Learn averages for standard KPIs for both affiliates and merchants from the perspective of a network.

Bonus! Light analysis of certain metrics.

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 4: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Why?Because sometimes it’s just nice to know you’re better than the competition.

...also to help get a baseline for setting reasonable goals & expectations when participating in the affiliate channel.

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 5: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Where We’re Getting These Stats:Stats are sourced from AvantLink for the 2015 calendar year. Ability to summarize big data to consumable information points.

You’re about to see a lot of numbers. Let’s get to it...

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 6: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average Order Values

$123.30

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 7: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average Click Through Rate

3.13%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 8: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average Conversion Rates

3.93%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 9: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Mobile Sales %

21.7%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 10: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Prior Year Mobile Sales %

2015: 20.4%2014: 19.3%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 11: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

What Does That Mean?Mobile sales will continue to grow

quickly. Google’s Mobilegeddon will continue to force more responsive retailer websites

and fuel the increase in mobile conversions.

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 12: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average Mobile Order Values

$113.98

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 13: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average Base Commission Rate

6.7%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 14: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

New Customer %

21.5%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 15: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

What Does That Mean?Most merchants love to see new customers.

For better or for worse, this reinforces a very popular idea that affiliate marketing is

a channel only for new client acquisition rather than a retention channel.

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 16: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average Time To Sale After Click

0-24 Hours: 78%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 17: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

What Does That Mean?Vast majority of sales made within the day or referral. Customers are quicker to buy than ever before, and affiliate referrals

help solidify the intent to buy.

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 18: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average Time To Sale After Click

1-7 Days: 8%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 19: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

What Does That Mean?Someone needed their paycheck first...

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 20: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average Time To Sale After Click

8-30 Days: 9%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 21: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

What Does That Mean?Someone needed two paychecks first...

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 22: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Affiliate Revenue Make-Up

93%/7%(Commission Earnings

vs Incentive/Bonus Earnings)

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 23: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

What Does That Mean?For high-value affiliates, incentives like performances bonuses, sales threshold

commission increases, and other monetary perks make up a very large

portion of revenue.

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 24: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Banner Ad Sales %

12%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 25: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Text Ad Sales %

38%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 26: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

What Does That Mean?These two dominate promotion types are starting to decline, representing only half

of affiliate sales made.

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 27: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Non-Banner/Text Ad Sales %

50%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 28: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Custom (Deep) Link Sales %

37%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 29: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

What Does That Mean?The importance of an affiliate’s ability to integrate custom (deep) link in relevant ways into their content is paramount.

Feels almost more like content enhancements than advertising.

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 30: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average Number Of Programs

An Affiliate Will Join

9.5

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 31: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

What Does That Mean?Merchants should always be aware of the

competition their affiliate is also partnered with and should always strive to build the

very best program to dominate competition.

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 32: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average Affiliates In A Program

269

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 33: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average % Of A Program’s Affiliates With One Or More

Sale In 2015

10%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 34: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

What Does That Mean?Correlates with affiliates joining average

of 10 affiliate programs each. Often affiliates will only focus on one- maybe

two- of their programs to actively represent.

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 35: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average Merchant-To-Affiliate Email Open Rate

22.1%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 36: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average % Of Sales With Multiple Affiliate Referrals

Involved In Sale

16%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 37: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

What Does That Mean?We won’t get into the attribution rabbit

hole too much, but know that affiliates will start to demand split commission payouts

based on all affiliate activity in a single sales cycle.

Want to know more? Let’s talk after!Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIs

by Chad Waite (@ChadW8)

Page 38: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Where is EPC?EPC in the affiliate industry lacks universal

definition. Will avoid EPC rant….

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 39: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Now, Just For Fun….

Let’s take a look at how someof these statistics differ

during the fourth quarter.

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 40: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

“Prime Time” Average Order Value

(11/16-12/25)

$129.22 - Up 5%(2015 Average: $123.30)

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 41: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

“Prime Time” Click Through Rate

(11/16-12/25)

3.75% - Up 20%(2015 Average: 3.13%)

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 42: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

“Prime Time” Conversion Rates

(11/16-12/25)

5.84% - Up 49%(2015 Average: 3.93%)

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 43: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

“Prime Time” Mobile Sale %(11/16-12/25)

24.5% - Up 13%(2015 Average: 21.7%)

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 44: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

“Prime Time” Avg. Affiliate Revenue Makeup (11/16-

12/25)

91%/9%Incentive/bonus earnings up 29%

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Page 45: Average Affiliate Channel Stats and KPIs- How Do You Stack Up?

Average Affiliate Channel Stats & KPIs:How Do You Stack Up?

Affiliate Summit West ‘16Average Affiliate Channel Stats & KPIsby Chad Waite (@ChadW8)

Chad WaiteMarketing Manager, [email protected] (@ChadW8)