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CEO presentation May 2014

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Page 1: CEO presentation May 2014
Page 2: CEO presentation May 2014
Page 3: CEO presentation May 2014
Page 4: CEO presentation May 2014
Page 5: CEO presentation May 2014

“I am coming here with some relatively good

news. After six long years of pain and fear, the

major advanced economies are finally

building momentum. While two of the four

cylinders of the global economy’s growth

engine – credit growth and emerging market

activity – are still running below full speed,

there are encouraging signs that the other two,

trade and investment, are finally warming up.”

Angel Gurría Secretary-General of the OECD 6 May 2014 Paris, France

“We need to rebuild trust in government

and public institutions. Trust has been

seriously damaged by the crisis. After years

of low or negative growth and fiscal

stringency, policymakers are facing their

challenges with depleted political capital.

The only way to restore confidence is to

seize the window of opportunity that has

now opened to set global growth on a

stronger and more sustainable footing.”

http://www.oecd.org/newsroom/global-economy-strengthening-but-significant-risks-remain.htm

Page 6: CEO presentation May 2014

“Output is projected to increase by 2½ per

cent in 2014 and by nearly 3% in 2015, with a

general pick-up in demand offsetting declining

investment in the resource sector. Some

economic slack will remain and the

unemployment rate will not begin to edge

down until the second half of 2015.”

OECD Australia Economic forecast summary

May 2014

“Given near-term uncertainties in the

rebalancing of the economy away from

investment in the natural resource sector,

heavy front loading of fiscal consolidation

should be avoided. Against the backdrop

of the projected recovery, monetary

stimulus should start to be withdrawn in

the first half of 2015.”

Page 7: CEO presentation May 2014
Page 8: CEO presentation May 2014

Global

Business Consumer

Domestic

Economics

Confidence

Page 9: CEO presentation May 2014

Business challenges …

1. Economy and business confidence

2. Government red tape

3. Legislation

4. HR and recruitment

5. Awards and wages

Page 10: CEO presentation May 2014
Page 11: CEO presentation May 2014
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Page 17: CEO presentation May 2014

8%

25%

23%

28%

26%

37%

27%

45%

60%

6%

16%

16%

20%

17%

27%

25%

39%

56%

10%

16%

19%

19%

20%

23%

25%

39%

55%

Charities / financial donations

Shopping for computers,

technology, electronics, phones

etc.

General shopping online or via your

mobile phone / tablet

Large items such as cars, home

renovations etc.

Shopping for clothing and fashion

Travel - including accommodation,

airfares etc.

General shopping in traditional

stores - i.e. Not via the internet or mobile phone / tablet

Shopping for groceries, fruit and

vegetables, meat etc.

Household bills

THOSE LIKELY TO SPEND MORE ON THE FOLLOWING IN

THE NEXT 6 MONTHS

[Much more + slightly more responses]

May 2014 March 2014 November 2013

Even with confidence, the one certainty in life is that bills will continue to increase

Page 19: CEO presentation May 2014
Page 20: CEO presentation May 2014
Page 21: CEO presentation May 2014

“Consumers are looking for good

value products and services, and

if there is a problem it is

dealt with sympathetically”

Page 22: CEO presentation May 2014
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Price

Quality Brand

Experience

Value Trust?

Page 26: CEO presentation May 2014

Ultimately consumers want …

1. Relevance “If you’re not relevant, you are invisible!”

2. Sincerity “If you’re not sincere, I can’t trust you!” “Don’t give me any bullshit!”

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Strategic focus, and quieting the noise …

1. The things we can control

2. The things we cannot control

Page 34: CEO presentation May 2014
Page 35: CEO presentation May 2014

Embrace change!

Page 36: CEO presentation May 2014

Social

Information Fundamentals

Lifestyle

Global

Me

Local

Community

Page 37: CEO presentation May 2014
Page 38: CEO presentation May 2014