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Change Request Process

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An example of a "change request" workflow process example using PNMsoft's workflow software platform.

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Page 1: Change Request Process
Page 2: Change Request Process
Page 3: Change Request Process

Internal Collaboration Portal

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Submitting a change request using the online form

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Tasks are sent to process stakeholders for approval

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Open Tom’s Outlook (Requirements Manager)

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The change request details are embedded in the email

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Workflow Status

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Tom’s task

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Designer’s task

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Business Analyst’s task

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Tester’s task

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The change request is now sent to the Review Board

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Open Peter’s Outlook (Review Board Manager)

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Change request details are embedded in the email

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Workflow Status

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Change Review Board’s task

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Process members are notified of the change

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Audit Trail

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Open Mark’s Outlook (Customer - Navy)

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The change details are embedded in the email

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Workflow Status

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Case Management

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Team Performance

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Team Status

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Process Overview

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Drill down to locate the process bottleneck

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Late Tasks - report

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Report can be exported to pdf and Excel

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Report in PDF format

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Report in Excel format

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Open the Report Builder

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Managers can create their own reports

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Filtering the data – cut and dice

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Reports can be saved, exported, printed and distributed

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