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Short presentation about communication @workplace
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@workplace!?””
@BandarSuleiman
Communication
Objectives1WhatO v e r v i e w a n d d e f i n i t i o n
2Objectives
WhyI d e n t i f y o b s t a c l e s t o e f f e c t i v e c o m m u n i c a t i o n
2Objectives
WhyC o m m u n i c a t i o n i s i m p o r t a n t
Objectives3HowS t r a t e g i e s f o r i m p r o v i n g c o m m u n i c a t i o n s
Where?do we use
Communication
@ H o m e
@ S t r e e t
@ E m a i l@ P a p e r
@ P i c t u r e
@ S o c i a l M e d i a
@ M o b i l e
@ Te l e p h o n e
@ F a c e t o f a c e
@ I n t e r n e t@ D r e a m s
@ M e e t i n g s
5Minutes
T R A N S M I S S I O N O F I N T ENDED M E A N I N G T O O T H E R S
5Minute
What?is Communication
What?key elements in effective
Communication
O r a l l a n g u a g e
T e a m w o r k & c o l l a b o r a t i o n
F l u e n c y i n w r i t t e n & v i s u a l l a n g u a g e
S o c i a l a w a r e n e s s
What?Responsibilities…Rights...
T o b e t r e a t e d w i t h r e s p e c t .
T o h a v e a n d e x p r e s s y o u r o w n o p i n i o n s .
T o a s k f o r w h a t y o u n e e d a n d w a n t i n o r d e r t o b e e f f e c t i v e .
T o s e t r e a s o n a b l e l i m i t s .
T o t r e a t o t h e r s w i t h r e s p e c t .
T o l i s t e n t o t h e o p i n i o n s o f o t h e r s
T o a c k n o w l e d g e a n d a d d r e s s t h e n e e d s o f o t h e r s .
T o r e s p e c t t h e l i m i t s a n d b o u n d a r i e s o f o t h e r s .
What?Are the styles of
Communicators
Passive
What?Are the styles of
Communicators
Assertive
What?Are the styles of
Communicators
Aggressive
Why?
5Minutes
Miscommunication
Why?Barriers
U n c l e a r p r o c e s s
C h a i n o f c o m m a n d
H u m a n n a t u r e
P e r s o n a l l i m i t a t i o n s
P e r c e p t i o n s D i s t r a c t i o n s
C u l t u r e
Why?Important
Why?ImportantS h a r e o u r i d e a s a n d o p i n i o n s
Why?ImportantP r o v i d e f e e d b a c k t o o t h e r s
Why?ImportantS h a r e o u r i d e a s a n d o p i n i o n sP r o v i d e f e e d b a c k t o o t h e r sG e t i n f o r m a t i o n f r o m o t h e r sG a i n p o w e r a n d i n f l u e n c eD e v e l o p s o c i a l r e l a t i o n s h i p sM a i n t a i n s e l f - e x p r e s s i o n
Why?ImportantS h a r e o u r i d e a s a n d o p i n i o n sP r o v i d e f e e d b a c k t o o t h e r sG e t i n f o r m a t i o n f r o m o t h e r sG a i n p o w e r a n d i n f l u e n c eD e v e l o p s o c i a l r e l a t i o n s h i p sM a i n t a i n s e l f - e x p r e s s i o n
Why?ImportantS h a r e o u r i d e a s a n d o p i n i o n sP r o v i d e f e e d b a c k t o o t h e r sG e t i n f o r m a t i o n f r o m o t h e r sG a i n p o w e r a n d i n f l u e n c eD e v e l o p s o c i a l r e l a t i o n s h i p sM a i n t a i n s e l f - e x p r e s s i o n
47%Increase
Wa t s o n W y a t t Wo r l d w i d e
328 Organizations
5 Million Employees
Three words
”_Randy Pausch (1960 – 2008)“If I only had three words of advice, they would be, Tell the Truth. If I got three more words, I’d add, all the time.
“”Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principal that holds all relationships.
_Stephen Covey (1932 – 2012)
Trust
“Way of life
”The way we communicate with others and with ourselves ultimately determines the quality of our lives
_Tony Robbins
I n t h e b o x b e l o w, d r a w a G r e e ti n g C a r d5Minutes
How?
@ L i s t e n i n g
@ P u b l i c S p e a k i n g
@ B o d y l a n g u a g e
@ Q u e s t i o n s
@ F e e d b a c k
@ I n q u i r y
How?SHARE
State the main point of your message Highlight other important points Assure the receiver’s understanding React to how the receiver responds Emphasize/summarize your main ideas
“”The more you say, the less people remember.
_Anatole France (1844 – 1924)
Thank You