San Bernardino County, California

Transitional Assistance Department

Disaster Recovery and Service DeliveryJune Hutchison

Jhutchison@hss.sbcounty.gov

909.383.9712

Where is San Bernardino

County?You are here Largest county in lower 48

Over 20,000 square miles

Borders many large counties and States of Arizona, and Nevada

Population: 2,007,800

The county employs over 18,000

Timeline October 2007 Sunday, October 21 Fires began Monday, October 22 Evacuation Center opened Monday, October 22 Human Services on site at Evacuation Ctr. Wednesday, October 24 Federal Disaster Declaration Thursday, October 25 Disaster Food Stamp Program authorized

Fire/Disaster Food Stamp Statistics

Over 14,000 acres burned

520 structures damaged or destroyed

6,000 evacuated from their homes

DFSP served 3,449 Households/10,513 people

Issued $1.4M in Food Stamp benefits

NASA Photo

Evacuation Center Transitional Assistance Specifics Human Services/Transitional Assistance

Disaster Coordinator on site Staffing by employee volunteers 20 – 25 staff - some core, some staggered 12 hours shifts 12 C-IV laptops

Staffing Time

Department Number of Staff Total Hours Transitional Assistance 214 5,817.35 Department IT 22 426.16 Program Development 10 209.25 Total 246 6,452.76

Fire Emergency Local Fire Emergency Local Assistance CenterAssistance Center (FELAC)(FELAC)

Participating Agencies

County Departments

Senator Boxer's OfficeMexican ConsulateHousing AuthorityState Govt. ContractsCommunity Action PartnershipSmall Business AdministrationState Supplemental Grant ProgramUS Post OfficeSocial Security AdministrationSo Cal EdisonEmployment Development Dept.Dept. of Consumer AffairsContractors State License BoardState Board of EqualizationDMVState Dept of InsuranceFranchise Tax BoardGovernor's Office of Emergency ServicesSo Cal GasFEMA

Aging and Adult ServicesPublic WorksBehavioral HealthSheriff's GIS Mapping address lookupDA Fraud DivisionTransitional Assistance DeptPublic HealthHuman ResourcesAssessor's officeSolid WasteMedical CenterCounty FireAuditor Controller-RecorderRegistrar of VotersPreschool Services

What worked Being prepared - 2003 Fires Our staff Other county agencies County Website Keeping CBOs informed Pre-pinned EBT Cards

What Worked, continued Our Eligibility System – Consortium IV

(C-IV) Disaster FS program built in, needed

to be activated Extended system availability if needed Daily Reports to State and FNS Toughbooks to wirelessly access C-IV Willingness of County Consortium

partners to assist

Lessons Learned Be flexible “I speak Spanish” stickers Varied levels of staff Identify core disaster staff/meet quarterly Appointment System EBT Cards/POS machines to test cards Create a list of needed supplies/disaster checklist Automated systems available outside of normal hours Separate workstation for staff to conduct county business, complete time sheets, etc.

Hablo Español

SamplesSamples

Supporting Documentation

1. Date and type of disaster

2. Geographical areas affected

3. Statutory prerequisites

4. Determine need and estimated number of HH

5. Duration of the DFSP disaster period

6. Waivers

7. Security

8. Processing plan

9. Notifying the public

Questions