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Build · Compete · Grow 1 September 2016 The Future of Research Peter Snell CEO - Consulting 03 May 2017

Future of Research

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Page 1: Future of Research

Build · Compete · Grow1

September 2016

The Future of Research

Peter SnellCEO - Consulting

03 May 2017

Page 2: Future of Research

Build · Compete · Grow2 [email protected]

A Definition of Market Research

Market Research is the process of assessing the viability of a new product or service through research conducted directly with the consumer which allows a company to discover the target market and record opinions and other input from consumers regarding interest in the product.Market research may be conducted by the company itself or by a third party company that specializes in the market research field.Test subjects are usually compensated with product samples and/or paid a small fee for their time.

Page 3: Future of Research

Build · Compete · Grow3 [email protected]

A lot has changed in the 40 years since 1978

1978 2017

Page 4: Future of Research

Build · Compete · Grow4 [email protected]

Digital/terrestrial

TV

Mobilephone

ads

Mobilephone aps

Socialnetworking

profiles

In gameadvertising

PR

Onlinevideo

Homepagetakeovers

Searchads

Directmarketing

Microblogging

SatelliteTV

Onlineradio

Digitalradio

Press

Directmarketing

Emailmarketing

Sponsorship

Analogueradio

Augmentedreality

Viralvideo

Directmail Digital

Billboards

Posters Onlinebanners

Cinema

Directmarketing

Microsites

Now

Directmarketing

TV/Cinema

RadioPress

Posters/Billboards

1980s

It used to be so much simpler!

Page 5: Future of Research

Build · Compete · Grow5 [email protected]

The Age of Disruption

In 2005 critical thresholds were simultaneously crossed in various parts of the technology value chain.Digital disruption is starting to redefine the manner in which the global economy operates.2005 marked a turning point for our society and the manner in which we organize the productive elements of our economy due to information and communications technology.

Page 7: Future of Research

Build · Compete · Grow7 [email protected]

Something remarkable has happened

Page 8: Future of Research

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Why it will continue....

It is instead creating a matching system – not a platform – by coordinating supply and demand of physical assets and human labour by aggregating them together in a digitally enabled platform.In contrast to other solutions, such as car pooling or bicycle hire schemes, which have purchased and distributed physical assets and use digital technologies to enable people to book them, these solutions allow companies to earn profits from end user’s physical assets with no investment in physical infrastructure other than some basic digital assets.Theses asset platforms are able to combine productive elements of the economy together in new ways.

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THE AGE INTERNET RESEARCH

Page 10: Future of Research

Build · Compete · Grow10 [email protected]

Are these ___ already the indicators

Mushrooming Research companies with exclusive focus on ‘Online’

Page 11: Future of Research

Build · Compete · Grow11 [email protected]

Ipsos Interactive Services

300kMOBILE APP INTERVIEWS

1,400 ONLINE-MOBILE EXPERTS

15+ yearsEXPERIENCE IN ONLINE RESEARCH

36m ONLINE INTERVIEWS

14,000PROJECTS PER YEAR

ACCESS TO

90 COUNTRIES

10 panels (EU)

1st online surveys in IpsosIIS became the Online center of excellence of Ipsos Group

29 panels(EU + NA + Latam + MENA)

Focus on panel extensionCreation of IIS LATAM

IIS Partnership with Ipsos MENA OTX integration

43 panels 4,2 m panelists

(EU + NA + Latam + MENA)

1st mobile surveys in Ipsos IIS Cortex and Ampario,

Real time sampling launchSynovate Integration

50 owned panels: 4,5 m panelists

ACCESS TO 90 COUNTRIES (mobile and online)

(EU + NA + LATAM+ MENA + APAC + AFRICA)

IIS – full Global organizationIpsos mobile integrationGlobal Device agnostic

deploymentOvernight & Fast solutions

Data visualizationIIS APAC & LATAM HUBs

NEXT STEPS:Extension of our capabilities: MENA, APAC, Africa, Ipsos Mobile App, etc.

1995 - 2003

2005-2010

2011-2013

2014-2015

Page 12: Future of Research

Build · Compete · Grow12 [email protected]

Are these ___ already the indicators

Page 13: Future of Research

13 Build · Compete · Grow

KEY TECHNOLOGY ENABLERS

Page 14: Future of Research

Build · Compete · Grow14 [email protected]

Capability to capture data across platform

Page 15: Future of Research

Build · Compete · Grow15 [email protected]

Dataset Management across BUs and Business

Social Media Tracking

Data Analytics Macro Data

Quantitative & Qualitative Research

Page 16: Future of Research

Build · Compete · Grow16 [email protected]

Knows to where and what you

EAT

Knows to where and when you

TRAVEL

Knows your LIFESTYLE

Knows where you TRAVELKnows everything about YOU

Passive research understanding natural behavior

Page 17: Future of Research

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WHAT NEXT?

Page 18: Future of Research

Build · Compete · Grow18 [email protected]

Blurring Lines – In the Data Value chain

Page 19: Future of Research

Build · Compete · Grow19 [email protected]

AI + Researchers work together

To Know Customer

To offer what customers

Need

To Know the Right

Price

Page 20: Future of Research

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AI & Machine Learning enabled capability to link and crunch large

datasets

Internet of Things captures & transmits data across platforms.

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WHAT ARE THE FALLOUTS

Page 22: Future of Research

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Tech Firms, Research and AdvisorsAll competing for the same prize

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Ipsos – The New Way

Social Communities

Web ListeningInsight CloudWorkshopsEthnographyPath to Purchase

Retail & Merchandising AuditsNeuroscienceMedia CellEnterprise Feedback Management

Advisory ServicesBehavioural EconomicsBusiness ConsultingData Analytics and Data Science

Mobile InitiativesRapid Research

Page 24: Future of Research

Build · Compete · Grow24 [email protected]

The ‘Era of Wisdom’ to rule the roost

COMMODITIZATON EXPERTISE / Knowledge:• Sector Evolution• Subject Matter

Page 25: Future of Research

Build · Compete · Grow25 [email protected]

Is the day coming when

Source: Bloomberg

Will be the largest market research firm?

Page 26: Future of Research

Build · Compete · Grow26 [email protected]

September 2016

The Future of ResearchPeter SnellCEO - Consulting03 May 2017