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How #PNCamp went through its own Customer Discovery process
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PNCamp – Dec 2013… The Journeyline
This is the story of #PNCamp. The first product leaders bootcamp in India.
The idea was born in May of 2013. It was the fire in a bunch of folks who wanted to create a meanigful Products event
Wanted to make lasting and deep impact, and to be bold enough to experiment without inhibition to make it happen.
From May to Sep 2013, did all the things that a normal conference would have done…
The birth of an idea
PNCamp Journeyline (Kickstart)
18 May
Productify Volunteer Brainstorm on Ecosystem ‘Jobs To Be Done’ . Identified two target segment
Identify Format for 1:100 people for deep networking, peer and experiential learning 22
June Format rev1 , Also change date to 3-4 Dec
15 July
Debates on city choice
Pune Ecosystem Volunteer pledge support
30 June
Volunteer Energy fades
International speakers engaged
8 Aug
Smaller volunteer does daily meets
Productify –> PNSummit,
Under iSPIRT
27 Aug
Sep 3
Marketing team formed –> becomes Audience Curation
team l
More inputs and brainstorming lead
to huge format pivot
Audience Curation has great plans but stuck without
program guidance
Sep 5
Multiple pivots happened. Made it difficult for us to articulate our own value proposition to you.
Settled on Audience Curation as the key to getting successful blend of guided sessions with experiential learning. Important for people to be at similar stage of business.
Focused on growth and scaling up. There were enough technology events happening already. Lets talk business!
The hardest thing – marketing why PNCamp (benefits) without having the program (features) ready. Conviction was the driver.
Ideas lead to Birth pangs !!
PNCamp Journeyline (Orbit shift)
Audience Curation has great plans but
stuck without program guidance
Self doubt - Audience application/selection never done before,. Doubly hard without
program content
Realignment in thinking, market benefits not feature document ( i.e agenda with time breakup)
Sep 11
Endless debate on pricing conclude
to INR 2K
Pivots made it hard to under even understand the
benefits. Need to articulate program benefits. Crisis cant
market well
Sep 25
Sep 26
New format crystallized, Curation paramount Bala and Pallav step up as designer of Scale &
Discover Track respectively
Sep 16www.pnsummit.in announcedSep 12
Clarify and over communicate to teams difference between
PNSummit and other conference
Oct 15
Oct 1
Audience Application form made live, stretch goal to get
huge signups (for Final shortlist of 150 )
Stretch goals not achieved
Nov 1
1st Nov and our enthusiasm and energies were at an all time low. Yes, honestly.
We want you to understand this, because this is how volunteers work.
We needed to be challenged by adversity to flip around and change gears. And it happened.
Employed continuous experimentation and “fail-early” techniques to move on to the next experiment. Getting a quality curated audience to an invite-only event wasn’t for the weak hearted
The No-looking-back phase
PNCamp Journeyline (last 30 days)
Stretch goals not achieved
Daily WAR rooms to stretch and make it
happen
Turned impossib
ility to BHAG and
experimented each channel
methodically eliminating things th
at
don’t work
Nov 1
Nov 3
Nov 27Dec 1
61( out of planned 75) Discovery track confirmed
65 ( out of planned 75) Scale track confirmed
Overall A period of intense pressure And learning
Name change to PNCampNov 6
Press coverage createsbuzz
Vision of having 125 companies attend, is achieved.
Sponsors have been kind enough to recognize and support.
Volunteers stepped up at the last moment to fill in any gaps that appeared. Almost spontaneously… (thank you).
Daily huddles over the last 30 days, program fine tuning, facilitator huddles, curation huddles, logistics, et al… was like going from 0-to-60 in 5 seconds flat!
2 days to go…
And now the home run
PNCamp is hosted under the aegis of iSpirt
It is one of the several initiatives undertaken by iSpirt for the Products ecosystem in India
Like all other iSpirt initiatives, this is driven entirely by volunteers out of passion to contribute and who pledge to give back
Come meet some of our volunteers and facilitators. We hope you will be one of us in days to come….
The iSpirt philosophy
Rewarding to work as Volunteers
Thank you Session facilitators
The Journey has only begun
The community is helping each other
A powerful motivator to grow globe-scale
Communities are like “open-source” goods
The growth of communities is self sustaining and the only answer to becoming a true software product nation
Thank you everyone for being part of this Journey until now, and for the Voyages we’re yet to embark upon. Together.