How Twitter can help your business

Twitter is a free social networking and

micro-blogging service

http://tinyurl.com/24l8o2

It allows its users to send and read other users' updates (or tweets)

Each Tweet is a text based post of up to 140 characters

Users can send Tweets from anywhere via SMS & from their desktops

http://tinyurl.com/8vdgxc

Twitter has 200,000 Active Users per week globally

3 million Twitter messages (Tweets) are sent every day

http://tinyurl.com/9jppke

What do Twitter Profiles

look like?

and this

Here is how it works

You need an Image

your company logo is good

You post Interesting

Updates (Tweets)

Make them personal andengaging

You follow people And their friends

Will most likely follow you too

You are followedIn return by people

who like your TweetsConnect with people and

They connect with you

So who Twitters?

Stephan Fry and Barack Obama

http://tinyurl.com/6c43dm http://tinyurl.com/8tglx6

‘Dell’ and ‘British Airways’ also do it

http://tinyurl.com/8cbd4x http://tinyurl.com/98h95x

Potential customers

http://tinyurl.com/7srg6s

to existing customers

http://tinyurl.com/7fsg3b

and from Journalists searching for the next big story

http://tinyurl.com/98dwms

to influential bloggers posting theirviews and opinions

http://tinyurl.com/2hae7c

How you can use Twitter foryour business?

Spread

ideasResolve customer

issues

Monitor who

Is talking about you

Manage internal / external

communication

Humanise your businessBe a thought

leader

Engage with your

customers

Run opinion

polls

In the time it takes to makeA cup of tea.

You can use Twitter to Do all of these things

Offer advice

Promote

Products & events

Find answers

Improve ROI byimproved

communication

Easy to track conversations

How Twitter can improve your business?

Web presence

Authority

Brand Awareness

ReachBusiness

Transparency

Public image

Product

awareness

Customer service

Knowledge

Market

research

Trust

Twitter improves your business by improving its ability to have a more developed…

So how about someexamples eh?

http://tinyurl.com/9v33u4

Companies Doing it WELL and how

They are interacting with users

Offering advice and benefits

Posting regularly

Companies Doing it BADLY and how

Not interacting

Opening promoting business

Posting intermittently

Broadcasting information

So what next?

https://twitter.com/signup