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Intercultural Business Communication, 4th ed., Chaney & Martin Chapter 2 Universal Systems

Intercultural Communications: Chapter 02 universal systems

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Page 1: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

Chapter 2

Universal Systems

Page 2: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

Universal Systems

• Economic Systems

• Political Systems

• Educational Systems

• Marriage and Family Systems

• Social Hierarchies and Interaction

Page 3: Intercultural Communications: Chapter 02 universal systems

Axtell, 1999

Economic ISMs

• Socialism - You have two cows. The government takes one and gives it to your neighbor.

• Communism - You have two cows. The government takes both of them and gives you part of the milk.

• Nazism - You have two cows. The government takes both your cows and then shoots you.

• Capitalism - You have two cows. Sell one cow and buy a bull.

Page 4: Intercultural Communications: Chapter 02 universal systems

Axtell, 1999

Economic ISMs(cont.)

• Bureaucracy – You have two cows. The government takes both of them, shoots one, milks the other, then pours the milk down the drain.

• Democracy-Everyone has two cows. A vote is taken and the loser cries discrimination, the lawyers sue (on a contingency basis), and the government takes at least 39%.

Page 5: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

Economic Systems

• U.S. - Capitalistic with socialistic overtones; free market with government regulations.

• England - based on capitalism; since the 1980s some sectors have been privatized; less regulation of industry has been encouraged.

• Mexico - dependent on others (Maquiladora program).• Japan - capitalistic/free market.• Canada - capitalistic with social controls in health care

and retirement.

Page 6: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

Political Systems

• U.S. - president elected by electoral college; states have numerous rights.• Canada - parliamentary system; prime minister and members of

Parliament elected; country divided into provinces; each province controls its region.

• China - China’s policies are determined by a 20-member Politboro and a 7-member standing committee. The Chinese Communist Party is the only legal political party.

• England - ruled by a constitutional monarchy with a parliament. The monarch is head of state, but elected officials govern through Parliament.

Page 7: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

• France - The French Republic has 22 regions, divided into 96 departments. President is the head of state and serves a 7-year term. Prime minister is appointed by the President from the majority party in the National Assembly.

• Germany – Germany’s president is elected by members of the federal and state legislatures for a maximum of two 5-year terms. Chancellor is head of government, elected by the lower house of Parliament, the Federal Assembly.

• Japan - constitutional monarchy but emperor has no power. Prime minister, lower house, and upper house elected by the people. Prefectures (states) have governors elected by people.

Page 8: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

• Iran - Six religious leaders and six lay leaders make up Council of Guardians; council approves presidential candidates.

• Mexico - federal government with president elected by those over 18; voting is obligatory. President may serve only one term, but senators and deputies may serve more than one term (terms cannot be consecutive). Federal government controls some industries and education.

• Saudi Arabia - series of regions called governorates headed by an emir who reports to the king. After current crown prince (inherited) serves, future kings will be elected by princes (500+).

• South Korea – most members of government are elected. State council includes the president, prime minister, and 15-30 ministry heads.

Page 9: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

World Economics

• Foreign competition

• Increased productivity

• World competition for positions

• Quality versus price

• Supernationalism

• Subnationalism

Page 10: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

Formal andInformal Education

• Formal education - a formalized educational structure; education acquired in school

• Informal education - no formal educational infrastructure

Page 11: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

Education in the U.S.

•Learning concepts are emphasized

•Students taught to think for themselves

•Reasoning and developing intellectual abilities emphasized

Page 12: Intercultural Communications: Chapter 02 universal systems

Althen, American Ways

Education in the U.S.

Anybody can get into college in the U.S. Malaysians, remarking on the easy accessibility of American colleges and universities, compared U.S. schools unfavorably to that of the British who once ruled Malaysia and provided the model for their educational system. However, the Malaysians observed, “You Americans put men on the moon, so there must be something right about your system.”

Page 13: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

U.S. Leads in PercentageCompleting School

Country Sec. Educ. Higher Educ.

Spain 21.8% 9.9%France 50.5% 9.7%Britain 65.3% 9.6%Japan 69.7% 13.3%Canada 75.7% 16.7%Germany 81.3% 11.2%United States 83.3% 23.6%

Page 14: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

Education in Japan• A national curriculum set up by the Ministry of Education.

• Most lessons are compulsory; core subjects are Japanese, Math, and English.

• Teaching considered a high status profession. Teachers must continue their professional involvement, be moral citizens, and role models to students.

• High expectations for students. Schools differentiate by ability.

• A great deal of parental involvement.

Page 15: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

Social Stratification

• authority• power• property ownership• income• lifestyle• occupation

• educational background

• altruistic activity• kinship connections• ties with volunteer

associations

Ranking of people in a society into higher and lower positions by other members of society, resulting in a hierarchy of respect and prestige.On what basis do we rank people?

Page 16: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

Occupational RankingsU.S. Japan________________Supreme Court justices Prefectural governorsPhysicians University professorsState governors Local judgesPresident’s Cabinet Officers in large firmsDiplomats Government section headsMayors of large cities DoctorsUniversity professors ArchitectsScientists Owners of businessesCongressional leaders Labor union leadersBankers Newspaper reporters

Page 17: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

Family Systems

• Nuclear family (father, mother, children)

• Extended family (grandparents, uncles, aunts, cousins)

Page 18: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

Common Family Systems

• Polygyny (1 man, many wives) Arab countries/Islamic believers

• Polandry (1 woman, many husbands) Polynesian nations

• Monogamy (1 husband and wife) North and South America, Europe

• Serial Monogamy (people remarry after divorce or death of spouse)

Page 19: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

Social Hierarchies/Interaction

• Social reciprocity - the way formal and informal communications are handled. – Involves

• independent social reciprocity (avoids commitment); • symmetrical-obligatory social reciprocity (people have an

equal obligation); • complementary-obligatory social reciprocity (people are

forever indebted to others)

• Group membership has two extremes– people can belong to many groups or very few

groups; – people in the middle try to balance group affiliation

and personal freedom

Page 20: Intercultural Communications: Chapter 02 universal systems

Intercultural Business Communication, 4th ed., Chaney & Martin

• Intermediaries - people who act as go-betweens• Formality - the degree of preciseness, regularity,

or conformity expected within the society• Property

– private (U.S.)– utilitarian (Mexico)– community (Native American)

Page 21: Intercultural Communications: Chapter 02 universal systems

CultureGrams 2005, 2004, p. A-12

Human Development Index (HDI)

The HDI “attempts to compensate for the inability of traditional economics indicators to portray accurately the environment in which people live.” The basis for the index is related to infant mortality, life expectancy, literacy, and real GDP.

Page 22: Intercultural Communications: Chapter 02 universal systems

CultureGrams 2005, 2004, p. A-12

Human Development Index (HDI)

• Australia 3• Canada 4• Netherlands 5• U.S. 8• Japan 9• England 12• France 16• New Zealand 18• Germany 19• China 23• Singapore 25• South Korea 28• Mexico 53• Saudi Arabia 77• India 127

Country Rank

Page 23: Intercultural Communications: Chapter 02 universal systems

CultureGrams 2005, 2004, p. A-12

Gender-Related Development Index (GDI)

“The GDI measures progress in the same way as the HDI, but it is adjusted to account for inequality between men and women.”

Page 24: Intercultural Communications: Chapter 02 universal systems

CultureGrams 2005, 2004, p. A-12

Unequal Treatment of Men and Women Around the World

• Norway, Sweden, and Australia are 1, 2, and 3 respectively (on overall HDI and GDI)

• U.S. is ranked 8 for overall HDI and 8 for GDI

• Countries with lower GDI than HDI: United Kingdom, Finland, Denmark; larger differences in China, India, Kenya.