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Hampton Roads HubSpot User Group July 14, 2016

July 14, 2016 Hampton Raods HUG Meetup

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Page 1: July 14, 2016 Hampton Raods HUG Meetup

Hampton Roads HubSpot User Group

July 14, 2016

Page 2: July 14, 2016 Hampton Raods HUG Meetup

Agenda

•  Introductions•  How has marketing changed?•  What is inbound marketing?•  Closing leads into sales•  What is HubSpot?•  Discussion

Page 3: July 14, 2016 Hampton Raods HUG Meetup

Over 150 HUGs Worldwide

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Let’s step back and look at the marketing

universe

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The challenge of marketing has gone from

space ! attention

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Marketing – traditionally space constrained

•  You could buy attention (advertising)•  You could beg for attention from the

media (PR)•  You could bug people one at a time to get

attention (sales)

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But two things have broken our marketing megaphone

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Marketing Interruption Avoidance Technology

•  TV remote controls•  Do not call lists•  Caller ID•  CAN-SPAM Act

(2003)•  Ad Blocking Software•  RSS readers

•  MP3 players•  DVRs•  Satellite Radio•  Streaming music •  Streaming video•  Podcasts

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The Internet•  Every company is a media company•  You can build your own audience•  Buyers can do their own research and

delay contacting the seller

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Your prospects are in a castle with a drawbridge up. They’re not going

to let you in unless they are interested.

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Source:((h*p://www.stateofinboundmarke8ng.com/(

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Source:((h*p://www.stateofinboundmarke8ng.com/(

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Source:((h*p://www.stateofinboundmarke8ng.com/(

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Inbound Marketing Methodology

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Closing Leads Into Sales

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Inbound Marketing Methodology

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Up to 95% of qualified prospects on your website are there to research and are not yet ready to talk with a sales rep.

But, as many as 70% will eventually buy from you or one of your competitors

Brian Carroll, “Lead Generation for the Complex Sale”

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Lead NurturingThe process of building relationships with qualified prospects regardless of when they will buy, with the goal of earning their business when they are ready.

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Lead Nurturing Works•  Generates 50% more sales-ready leads at 33% lower

cost per lead.

•  Reduces the percent of marketing-generated leads ignored by sales (from as high as 80% to as low as 25%)

•  Raises closings on marketing-generated leads (7% points higher) and reduce "no decisions" (6% points lower).

•  Helps more sales representatives make quota (9% higher) and decrease (by 10%) the ramp up time for new reps.

Source:(Forrester,(CSO(Insights,(Marketo((

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SEGMENT YOUR LEADS

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Automated Workflows

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CRM•  CRM, or customer

relationship management, refers to software that lets companies track every interaction with current and future customers.

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Keep inTouch!

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NEXT MEETUPTHURSDAY, OCTOBER 13, 20166PM, ODU WEBB CENTER

TOPIC: “TURNING YOUR CUSTOMERS INTO

ADVOCATES"